Although all the appropriate and thorough security checks are applied during setup, once you are using the app. with FaceID or Touch ID, using the app is like lightning. Very easy to use, and yet you... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very good rate of interest and the app is extremely informative and easy to use. Transfer in from another ISA provider went very smoothly and only took a couple of days. I had no hesitation in recomme... See more
Can only speak of my experience in opening two accounts with Monument. Very easy, no hassle. Unlike other banks which I’ve had poor experiences with recently. The ones that want to see all of the tran... See more
Set up the Monument app, which was straight forwrad and easy to do. The app seems to be really simple too, instantly giving all the basic information needed, even giving a day by day view of interest... See more
Company details
About Monument
Written by the company
Save. Build. Live.
At Monument, we understand wealth means more than money. It's about the rewarding life it helps you live.
Since 2021, we've been redefining banking for our clients with exceptional client service, straightforward savings and a Membership service to grow and enjoy your wealth - all within one app.
Trusted with over £5 billion in savings, we are regulated by the Financial Conduct Authority, Prudential Regulation Authority, and are protected by the Financial Services Compensation Scheme (up to £85,000).
Our UK-based Client Services team can be contacted via in-app live chat, call, video, or email. We also reply to reviews on Trustpilot and we appreciate your feedback.
Contact info
33 Cavendish Square, W1G 0PW, London, United Kingdom
- 020 4524 8080
- service@monument.co
- www.monument.co
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
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Very good experience
24 September 2026
Every works like it should.
28 September 2026
Just easy to use
Just easy to use, fairly straight forward to open the account. And a decent rate for easy access
28 September 2026
So far so good great app
23 September 2026
Recently started using Monument and my…
Recently started using Monument and my experience so far has been very positive. They have clearly made a lot of effort to make the app as slick as possible and it shows. Everything has gone very smoothly and very quickly so far .
The daily interest counter is a nice touch too.
22 September 2026
Great app
Great app. It was so quick and easy to open an account. Transfers in and out have been very quick. With each one you get text and email notification which is good. I have got a good new customer interest rate. What i would like to see is after the new rate expires after a year, that i still get a good competitive interest rate. Companies need to look at retention. Why would i stay if i am getting less than somewhere else?
27 September 2026
Excellent interest rate!
21 November 2025
Excellent service
Excellent service . Account opened and monies transferred seamlessly. Will definitely recommend
22 September 2026
It was so easy to set up the account.
24 September 2026
Good interest rate.
22 September 2026
Great bank and highest interest.
At this time Monument offer the best rates I could find, their app is simple to use and simple to install.
So far the experience has been a pleasure.
22 September 2026
Good rates, and easy to set up.
Set up the Monument app, which was straight forwrad and easy to do. The app seems to be really simple too, instantly giving all the basic information needed, even giving a day by day view of interest acrued.
26 September 2026
No problems!
No problems so far with recently opened account so have not had reason to contact anyone hence four stars.
21 September 2026
App really easy to use
App really easy to use. Very prompt on transfer of money. Love how the app shows all your info daily. Totally recommend for savings, especially great interest rate
26 September 2026
Great service
Great service. Matthew was brilliant in dealing with my query and made me feel at ease.
29 September 2026
Unprompted review
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