Moneyspire Reviews 

138
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the user-friendly experience, highlighting the product's ease of use and intuitive interface. Many people also appreciate the exceptional customer service, noting prompt responses and helpful support. Reviewers find the software to be very useful, with many features meeting their needs and improving with regular updates. However, some customers also noted specific issues with the product's functionality, such as difficulties with accurate data import, syncing, or managing investments. A few other people also felt that certain features were lacking or did not perform as expected, and some experienced unaddressed bugs. Though some reviewers mentioned slow or unhelpful responses from support, the general sentiment regarding customer service remains positive.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the program quite fine,... See more

Response time

People report positive experiences with response times, often receiving prompt and professional feedback.... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and patience of... See more

Product

Reviewers highlight ambiguous aspects of the product, with some finding it to have everything they need and... See more

Staff

Customers had positive experiences with staff, with many reviewers describing the support team as great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i am quite satisfied with the product. though, i would like it had possibilities to disable some features i personnally don't need at all and somehow they bother me ; like : compensation

Rated 5 out of 5 stars

Moneyspire Support is absolutely great. Any problem I had was solved promptly. Several financial programs can't be used outside the US or Canada. I'm italian living in Brazil. Moneyspire was my savior... See more

Rated 5 out of 5 stars

I love the fact of 'no annual subscriptions'. I used quicken for over 30 years and completely disliked it when they started their subscription program. I did a search a few months ago for alternatives... See more

Rated 5 out of 5 stars

After moving away from the Quicken solution, I've been pleasantly surprised and refreshed with Moneyspire. The features I need are all here. I've had great experiences with the support team. The produ... See more


Company details

  1. Software Company

Written by the company

Inspiring your financial success™ – Join all the people, small businesses and organizations around the world who already use Moneyspire® personal finance software to manage their money. With our powerful software, we help you take control of your money so you can achieve your full potential.


Contact info

3.9

Great

TrustScore 4 out of 5

138 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(138)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support service

Great support service. The support officer was very prompt in his replies and quickly identified the mistake I was making which was causing the problem. He was able to do this from the limited information that I sent him. He obviously had a very comprehensive technical knowledge of the software. I'm very happy with the outcome.

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Things look good on paper

Things look good on paper. Only. Refreshing bank feeds was 'challenging'. I understand that technology isn't perfect for that, and living in Canada seemed no exception. Customer support person initially helpful, but then was abandoned.

Back to Pocket Smith.

5 June 2024
Unprompted review
Moneyspire logo

Reply from Moneyspire

We are sorry to hear this. If you would like, please contact our support team again and we will be happy to help.

Rated 5 out of 5 stars

It's free

It's free! It works! So far, I've not have any problems. I use it to track my banks and my credit cards not for any thing else.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

I've used Quicken personal financial…

I've used Quicken personal financial software for Windows, going on 40 years. I mainly use it to keep an eye on banking and investments, in one view and also to allocate upcoming monthly expenses to gauge cash flow.

The last several years, Quicken had added so many useless bells and whistles that it's become cumbersome and unstable. If you prefer reliability over frills, take a serious look at Moneyspire.com. I've been running Moneyspire in parallel with Quicken for over a year, and I'm about to pull the plug on Quicken -- after 40 years! Plus, Moneyspire offers an outright purchase (you own it), rather than an annual subscription like Quicken (you only own it if you keep paying).

20 April 2025
Unprompted review
Rated 5 out of 5 stars

I just love it and rely on it SO MUCH

I use Moneyspire for ALL my financial tracking at both home and for our small business. The absolute best part is the forecasting ability. When I had a problem accessing my account, I really panicked. I reached out to the support team and within minutes, they responded and fixed my software error. Crisis averted!!!
This was my replacement for Microsoft Money, and I'm WAY happier with it's functionality.
LOVE IT!!!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Support is first class

Support is first class, and Moneyspire is good software. I switched from Pocketsmith and I'm glad I did. Moneyspire makes tracking spending and planning budgets very simple.

4 March 2025
Unprompted review
Rated 3 out of 5 stars

Moneyspire Connect

It's an excellent program, however the Moneyspire Connect for downloading transactions is flaky and inconsistent at best. When downloading transactions from an account that has worked in the past, they either won't download, or I have to do it several times to get all of the transactions to download. Sometimes I have to delete the connection and start a new one. Downloading transactions is the most important feature for me and I would give 5 stars if not for this problem.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Preferred Over Quicken

Around when Quicken went to a subscription service, I switched to Moneyspire (around 2018?). I have been satisfied ever since. I download transactions from 8 bank accounts and 12 credit card accounts daily.

Only wish I could download with mobile devices and not just my desktop.

Other than that, this is a great product.

21 February 2025
Unprompted review
Rated 3 out of 5 stars

When I paid for a newer version a…

When I paid for a newer version a couple of years ago. It took months to hear anything so, I had to send email regarding pre-paid version before the link was sent I do not recommend buying the product before it is released.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Quicken user since 1990

I had been a Quicken user since the first Windows version (1990 I believe) When I got unhappy with the new owners billing changes, I searched for a replacement. Moneyspire sounded good, and I could try it without risk. When the conversion happened error free, I ran both Quicken and Moneyspire for a month. No problems, stopped updating Quicken. That was 5 years ago. Last upgrade was July 2024.

5 July 2024
Unprompted review
Rated 2 out of 5 stars

I like the basic product, but . . .

I like the basic product, but inquiries, suggestions and reported issues often go unacknowledged. I have been upgrading every year since 2020. They started at $15, but are now up to $40, and for my purposes that's too much for too little. I have read that if you don't upgrade, Moneyspire nagwares you to death. This concerns me greatly. I don't want a sales pitch every time I use this. It's the main reason I abandoned Quicken.

18 February 2025
Unprompted review
Rated 3 out of 5 stars

A very exciting Software

The product is improving each year and that is a step in the right direction. The product still has a way to go to be like some of the other online products. However, I will continue to support this product and the direction it is heading.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent money tracking and…

This is an excellent money tracking and budgeting program that does NOT reside in the cloud. It is linked to all your bank and credit cards making it easy to insure you are tracking everything. It has an inexpensive one time fee and no charge for the bank linkage. Easy export to excel which I found was not necessary. Overall, the best decision I made in financial software.

17 February 2025
Unprompted review

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