moglix Reviews 

284
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product quality, frequently receiving defective, damaged, or incorrect items, with some even describing products as fake or old and repaired. People also experienced numerous problems with their orders, including items not being dispatched, showing as delivered when they weren't, or simply disappearing after being shipped. Reviewers consistently found the delivery service to be unreliable and slow, with many orders taking much longer than expected or never arriving at all, and tracking updates often being misleading. The website itself was often criticized, with customers expressing concerns about its return policy, which was described as unfair and difficult to navigate, leading to frustration when trying to return faulty products or get refunds. However, some customers also mentioned receiving their orders within a decent timeframe and were satisfied with the quality of certain products, such as pumps, LED bulbs, and medical strips.

What people talk about most

Product

Consumers find product quality to be consistently negative, with many reporting issues such as receiving... See more

Order

Users describe negative interactions with order, with many reporting significant delays in receiving their... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many reporting fake delivery dates and no... See more

Quality

Customers consistently note negative experiences with product quality, with many reporting receiving fake,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

VERY BAD SERVICE. ALREADY THEIR DELIVERY IS LATE ALWAYS SHOWS 8 DAYS TO DELIVER. PLUS 2 TIMES THE MATERIAL WAS NOT DISPATCH ALSO TILL THE DELIVERY DATE. STOPPED USING IT. WASTE OF TIME,SO NO POINT BEI... See more

Rated 1 out of 5 stars

I purchased a Student microscope total value was Rs.2578 and G Lab 100X OpticalsMicroscope Oil Immersion Lens,GUPTA29 of Rs 681/- from mogilx But microscope is just like a toy lots of spot is ther... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

284 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.8

All reviews

(284)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a Room Heater and received…

I ordered a Room Heater and received damaged one that was not working, when I applied for exchange after uploading images of invoice, shipping details, packaging and product. Then my request was rejected and I was asked to upload more images of product and packaging, even after doing that my request was declined. They are not picking calls now.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I feel cheated. They sent expired, reused, damaged product. On requesting the customer service response is very poor. My personal opinion don't buy from this company. You will definitely waste your hard earned money. Thanks

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Customer satisfaction

Ensuring customer satisfaction is the cornerstone of Moglix's dedication, fostering trust through exceptional service and commitment to excellence.

18 October 2023
Unprompted review

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