Mobility Direct Reviews 

193
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for... See more

Rated 5 out of 5 stars

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend... See more

Rated 5 out of 5 stars

We hired a hospital bed and hoist for my grandson , mobility direct we’re kind, obliging, and genuinely committed to making everything easier for us . From start to finish their service was fantas... See more

Rated 5 out of 5 stars

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... See more

Company details

  1. Mobility Equipment Supplier
  2. Medical Supply Store
  3. Scooter Rental Service
  4. Wheelchair Rental Service

Written by the company

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(193)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The scooter was one of the best ideas…

The scooter was one of the best ideas we had on our vacation through Ireland. My buddy who needed it was able to get around a lot easier. The scooter was small enough to fold down and fit in the back of our rented SUV and nimble enough to get around tight corners at hotels and shops. Overall, the scooter met and exceeded expectations.
Martin was very helpful and accommodating.

8 April 2019
Unprompted review
Rated 5 out of 5 stars

My dealings were very easy with…

My dealings were very easy with Mobility Direct. The equipment arrived clean in good order & as described bang on time. Flexible to extend rental period as recovery slower than expected. More than happy to recommend M D.

8 April 2019
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, professional and friendly.
I use the hire service, which for me is excellent.

8 April 2019
Unprompted review
Rated 5 out of 5 stars

Ankle replacement operation

I would highly recommend this Company for the hire of knee scooter.

Martin and his team were very helpful and called out promptly when I had a problem with a brake on the scooter.

Great service all together.

8 April 2019
Unprompted review
Rated 5 out of 5 stars

Mobility Scooter

My husband had need of a mobility scooter as he suffers from ankle problems. We found Mobility Direct and Martin were wonderful to deal with. The visit to the showroom proved excellent for our needs. Martin was very helpful and provided all the information we required. Very happy with the scooter. Mobility Direct and Martin come highly recommended.

22 January 2019
Unprompted review
Mobility Direct logo

Reply from Mobility Direct

Thank you very much for the kind review. I really appreciate it. Regards to James.

Rated 5 out of 5 stars

mobility scooter -

We came from Israel for a trip to Ireland and rented a scooter from Martin.
We received courteous and reliable service. And we could enjoy the trip in Dublin Ireland.
Thank you very much Martin it was amazing.

Ben moshe helena
Israel

26 August 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. I am going to Ireland in June and I was in need of a mobility device. Martin Murray of Mobility Direct made all my needs possible, as I will have full mobility while in Ireland making our upcoming trip a pure delight and pleasure.
Thank You Mobility Direct/Martin
RW THWING

22 May 2018
Unprompted review
Rated 5 out of 5 stars

An Excellent Business to do business with!

If you are blessed with a bad back and are planning to go on Holiday to Dublin as I just did. I can very easily recommend this very professional & solid company.

As I had tried contacting several other companies to rent a reclining chair to no avail.(I needed one for sleeping at my hotel)

But then I got hold of Mr.Martin Murray. Who turned out to be extremely helpful and very useful fellow. In that he quickly and very efficiently got things rolling. He also gave me some excellent advice about coming to Dublin Ireland.

Bottom line - I most highly recommend this outfit as they are very good unit to deal with in my humble opinion! I wish them only the best!

16 May 2018
Unprompted review
Rated 5 out of 5 stars

Great service, and product recommended did the work perfectly…

Mi daughter broke her ankle just before travelling a few days abroad to London. Since we had already booked flights and accomodation, had paperwork to get done and leisure activities planned, I looked for any options that I hoped would allow us to enjoy the trip despite her not being able to walk. We looked at wheel chairs but the prospect of roaming about London dragging a wheelchair up and down seemed a bad idea, never mind pushing it about.
Following great advice from Steven over at Mobility Direct, we decided to go for the knee rover, a kind of all terrain knee walker. It was brilliant! She was completely mobile and the thing was relatively light and easy to get into and out of escalators. She was flying along footpaths with ease so we could stroll and walk around in buildings, etc without any trouble. Aerlingus made no issue at all about having it handed over at the boarding gate and getting it back right there upon arrival.
The service was overall excellent. The rover was delivered next day after it was ordered and the guy that delivered it was very nice. We held it for four weeks and we used it to keep up with our long weekend walks. I would recommend both the company and the product with no hesitation.

15 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We had great service from Mobility Direct. A bed was available at short notice and delivered and set up promptly. The bed was clean and in good working order. Any queries we had were dealt with efficiently and the pick up service worked smoothly. Thanks Martin for a great service during a very stressful time.

5 February 2018
Unprompted review
Rated 5 out of 5 stars

A fantastic service from Mobility …

A fantastic service from Mobility Direct - we couldn’t have enjoyed our short break without the rental service provided - the rollator and wheelchair were delivered for a small fee to our accommodation, meaning we could immediately go and enjoy the sights of Dublin. Highly recommended and would definitely use this company again.

19 October 2017
Unprompted review
Rated 4 out of 5 stars

Friendly efficient service

Excellent communication with queries efficiently dealt with. Felt confident making the booking. Scooter delivered on time although delivery man didn't know how to dismantle it to go in the car. Luckily I have a similar one at home so we could work it out & soon became experts. The scooter served me well for my stay Dublin being quite disabled friendly and was collected promptly.

8 September 2017
Unprompted review
Rated 5 out of 5 stars

We were very apprehensive traveling …

We were very apprehensive traveling from Michigan to Ireland with a few disabilities to keep me from walking everywhere on my own! Martin was so easy to deal with, price seemed reasonable and service was very timely!! No hitches in the process! Tony Moloney from Moloney Coaches recommended Mobility Sirect! Thank you!! You made our Ireland trip a very successful, comfortable one! My dons pushed me up hills I would have never made it to!! Thank you! Rosemary Blashill

29 July 2017
Unprompted review

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