Clarity Insolvency Reviews 

2,047
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for providing thorough guidance and compassionate support that puts anxious individuals completely at ease. Many consumers highlight the exceptionally efficient service and convenient communication methods, noting that advisors are always ready to explore multiple options tailored to individual needs. Though some reviewers noted lengthy questions, waiting for plan implementation, or being redirected to alternative platforms, the vast majority still appreciated the clear and reassuring advice. People consistently emphasize that dealing with their financial worries became significantly more manageable thanks to the dedicated and polite representatives.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful, understanding,... See more

Customer service

Users describe positive interactions with customer service, noting that patient and understanding advisors... See more

Service

Consumers find service to be positive, highlighting brilliant, friendly assistance and honest, professional... See more

User experience

Reviewers highlight positive aspects of user experience, noting that support staff are extremely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the me... See more

Rated 5 out of 5 stars

I soke to a friendly and professional advisor who explained the process fully it was all done so efficiently I feel like a massive weight has been lifted thank you so much 🙏

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. also in
  3. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,047)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A professional and caring service helped me so much.

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the mental stress of dealing with debt.

I highly recommend this company if you are facing a similar challenge.

The chat moved to a WhatsApp conversation which made it even easier to keep track and share files or documents.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I soke to a friendly and professional advisor who explained the process fully it was all done so efficiently I feel like a massive weight has been lifted thank you so much 🙏

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I was so nervous with sorting out my…

I was so nervous with sorting out my bills especially over the phone. All conversations were done through WhatsApp and so efficiently. They are so helpful in helping people like myself who need help in sorting out their finances. If you get declined for one option they will look into other options that suit your needs. I’m so grateful to them.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

I had been worrying about my debts and…

I had been worrying about my debts and didn’t know what to do to clear them. After speaking with clarity he really made me feel better. He explained all the different options I had available and I agreed to go with IVA he explained how it worked in great detail and made me feel so much better and at ease about helping me understand a way that’s beneficial for me to clear my debts. He was very polite calm and understanding. I ended that conversation feeling very relieved and happy with the help and options I received from him.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Paul was amazing at corresponding and explaining things clearly every step of the way. He worked brilliantly around my busy schedule.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Gerald Ngowi at Clarity insolvency

I had a chat with Gerald Ngowi, He was very friendly, Had all the time in the world to talk and made me feel better about my situation with on phone call. Gerald assured me he and his team would find a solution to my problem and within a short period from my first chat my situation has been resolved. I’m very happy with the outcome and very thankful.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Kenan was really helpful and kind

Kenan was really helpful and made me feel at ease, I wish I had taken the step sooner to sort my finances out as kenan made it feel very simple and stress free, would definitely recommend. Thank you

7 September 2026
Unprompted review
Rated 5 out of 5 stars

The agent I spoke to was very helpful…

The agent I spoke to was very helpful and understanding of my situation. He told me that I had 3 options and I chose 1 of them. He explained everything I in detail so that I could understand the whole process. He was very helpful, polite, and very knowledgeable. I would absolutely recommend him to anyone else in my situation. Thank you.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Confident

Confident, relaxed and professional attitude. No stone unturned and reassurance at every twist and turn. Thorough explanations about all the options. Paul was amazing.

3 September 2026
Unprompted review

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