Clarity Insolvency Reviews 

1,954
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,954)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

I delt with a guy called craig extremely helpful easy to talk to. I was nervous about the whole thing but craig was spot on.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Debt anxiety was keeping me awake most…

Debt anxiety was keeping me awake most nights through not knowing how to get through it , but clarity helped set a plan making sure I understood the whole plan and by the end of the call I felt like I had control of my life again and the worries where controlled and manageable

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Clarity Solvency

Simon at Clarity Solvency explained the process to me thoroughly ensuring I understood each step. He was
Understanding and non-judgemental patient supportive and made me feel secure in my decision to seek help at last with my financial troubles. Thank you Clarity. I highly recommend this company to anyone who needs help.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from start to finish

Excellent support from start to finish. My advisor Jun went above and beyond in making sure I was ok during process and did not put pressure on me. He explained all my options and was able to explain things that I may not of understood straight away. Honestly left like a weight has been lifted of my shoulders and that’s all to you Jun thank you.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I suffer with anxiety when it comes to…

I suffer with anxiety when it comes to taking calls and the man I spoke to was happy to talk to me over WhatsApp even though it takes a lot longer so it made the process very stress free for me. Thank you Bobby!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I reached out to Clarity Insolvency,feeling completely overwhelmed by my finances, and Paul was absolutely fantastic from start to finish.He took all the time needed to listen carefully to my situation, explained every available debt solution in plain, simple language, no confusing jargon at all. He was patient, honest, never pushed me into any choice, and clearly laid out exactly what each option would mean for me going forward.
Paul made what felt like an impossible situation feel manageable again. I finally feel like I have a clear path to becoming debt-free. I’d absolutely recommend Paul and Clarity Insolvency to anyone struggling with debt, you’re in great hands.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Tina was very thorough. She gave all the information needed and was very pleasant. She outlined different options and gave good support. She lifted a weight off my mind. Thank you Tina.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Tina whos dealing with my iva case very helpful and sympathetic to my situation ,made me feel at ease .hopefully my iva will be approved soon as can stop worrying then .would highly recommend clarity insolvency and Tina

13 July 2026
Unprompted review

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