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MIISTA Reviews 

1,919
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 887 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique designs and high quality of the products, often highlighting their comfort despite stylish features like high heels. Many people appreciate the excellent customer service, noting the helpfulness and kindness of the staff, both in-store and online, and the personalized touches like handwritten notes. The overall user experience, from shopping to receiving items, is frequently described as smooth, fast, and without issues. However, some customers also noted concerns regarding product quality, with instances of soles detaching, zippers breaking, or leather cracking after a short period of wear. A few other people also felt that customer service was unhelpful when issues arose, particularly concerning product defects or delivery problems, and that sizing could be inconsistent.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the exceptional design, material quality, and... See more

Quality

People report positive experiences with quality, consistently praising the exceptional design, material... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kindness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved visiting the store in Barcelona, I always bought shoes online before ! I received a lot of fashion support from the local team as it was absolutely difficult to choose one pair of shoes, ther... See more

Rated 5 out of 5 stars

The sales associates were super nice and helpful. They helped me get matched to a pair of shoes that fit me super well and gave me really helpful feedback and didn't let me leave with a pair that were... See more

Rated 5 out of 5 stars

The girls at the Le Marais Paris store were very kind and helpful. I have since worn my boots 2 times and I enjoy them very much and have received multiple compliments. They are now the most beautiful... See more

Rated 5 out of 5 stars

They shipped my dream shoes all the way from Portugal to Canada in less than 5 days!!! I love this brand the designs are unique and the quality is beyond great the sizing was perfect and comfortable l... See more


Company details

  1. Fashion Designer
  2. Clothing Store
  3. Shoe Store

Written by the company

Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,919)

1,035 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing but

Amazing but, The only thing is that I always have to try shoes on first. My feet are a true size 40, but they’re not narrow—they’re quite shaped and I have a high instep. Because of that, some shoes simply don’t fit me at all, so I often end up buying a 41 or even a 42.

I’d honestly love it if you could do a day in Vienna where people could come and try samples or buy previous styles. Every foot is different, right? That’s exactly why! 😊

26 June 2026
Rated 5 out of 5 stars

Treasure

Thank you so much for my wonderful pair of shoes.

They are exactly what I hoped for:

beautiful, incredibly comfortable, and crafted with great attention to detail.

The entire experience, from ordering to payment and shipping, was smooth and effortless. On top of that, your customer service was exceptionally kind and helpful, which made the experience even more special.

I can already tell these shoes will become a true companion, and I'm looking forward to finding my next treasure.

Thank you for creating such beautiful work!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I hesitated for a long time before…

I hesitated for a long time before ordering these shoes online because I wasn’t sure how they would fit or whether they would be comfortable. Summer boots have quite a complex construction, and unfortunately there is no Miista store in the Netherlands where I could try them on in person.

When the box arrived, I was immediately impressed by the beautiful packaging, the tissue paper, and the lovely card inside. It felt very special from the very first moment.

The boots turned out to be incredibly comfortable, even with the heel. The design and construction are simply stunning and unlike anything else I own.

But what impressed me the most was how they made me feel. The moment I put them on, I instantly felt more confident, sexy, and a little bit daring. I absolutely love that feeling, and it’s actually quite rare for a piece of clothing or a pair of shoes to create such an emotional reaction.

Thank you so much to the entire Miista team for creating this beautiful pair of summer boots. They are truly special. ♡

19 June 2026

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