Mighty Ape Reviews 

Over charging. Invoice states one price, credit card charged a higher price, one month later no solution and very slow at returning emails , no way to call them, they just do not care, once bitten, never going back

I have been waiting for a book for OVER FOUR MONTHS.
They now order through other suppliers and lie about the delivery timeframe on their website. Four months for a book that wasn't sold out online is ridiculous.
They have offered a refund equal to the purchase price, but because money devalues and they don't intend on paying for compensation of time wasted and inflation, I am left with little choice.
So I wait patiently while they tell me that they still haven't ordered it from their external supplier.

Pruduct was of high quality and an incredibly swift delivery. Delivery updates were informative and very useful. All the best to mighty ape team👏👏👏

A+ service - delivered next day and exactly what I ordered

First time to use, very impressed

Not recommend at all! I placed the order in the midnight and request cancel it straight away. There is no cancel button and you have to wait them to contact you back. However, in 7 products, only 2 had been cancelled, one was due to no stock. The worst thing is, no one got me an update and had waited half hour online but no one had a chat. YOU CANT CHANGE YOUR MIND ONCE YOU PLACE THE ORDER & NO CUSTOMER SERVICE AT ALL. Shop locally if you could, support local business if you could!

Easy to order - fast delivery - perfect !

Ever since they were bought by Logan, they have been using ratty tactics. I was Auto signed up for their premium subscription when I purchased an item, 29.99!? And the only way to cancel is to contact customer service.

I usually love buying things from mighty ape due to there fast service. This time was not great. They lied about delivery time and when product was sent which i kept checking. I would never have bought if I knew I had to wait. Then discovered it had come from overseas and not there warehouse.

I ordered 2 of the same product, I got one then couldn't find out where my second one was. I tried to get in touch but the page said I'd have to wait 2 to 4 business days...they got back to me on the second business day and explained what happened. So relieved.
Beautiful solid racks that we've put on top of each other and they fit perfectly down the side of my fridge. My hubby changed the wheels to solid wheels so it's easy to maneuver in and out.

Have ordered many times from this company. But this last order will be the last time I use them. As I had their primate membership I assumed that my last order which included dishwasher tablets easily available in New Zealand would be covered for free delivery. However that was not the case as they came from their market supplier and this was in Australia. The shipping cost was more than the cost of the dishwashing tablets. Although on the order is states that it was free shipping. Their customer service representative advised me in many words the error of my ways. Order history/Order #4UTU8N9C/Track your order
Track your order
Track the status of your recent order here. For more details, visit the courier's website. If you need any assistance with your order, please contact our customer care team.

Finish Powerball Quantum Dishwasher Tablets Lemon Pack of 45's
Finish Powerball Quantum Dishwasher Tablets Lemon Pack of 45's

Order date

August 12 2025 | 12:01 PM

You got FREE shipping on this order thanks to your Primate membership.

Delivery by Australia Post eParcel

Always like this firm,good products and fast delivery. Thanks Mighty Ape. Will add to this as 3 pieces from the cat tower I bought and no solution is forthcoming!Not happy at moment!They have come to the party,a complete new one is on it's way so have gained my trust back!

Ordered and received fast. Great staff and quickly reply to emails.

Awesome team, Prompt answer to my email, my order was packed and delivered in a timely manner and our products are excellent quality for the price. Highly recommend to all. I will definitely keep shopping with them. Big thank you to all the team at Mighty Ape : )

My package was misdirected, delayed, and the tracking info was always wrong.

Awesome, easy to order and fast delivery. Well package.
100% happy customer

Mighty ape are professional and fast shipping product always turns up in good condition. 10 out of 10

Mighty Ape was amazing - absolutely zero complaints about any part of the customer experience when dealing with them. NZ Post on the other hand, rather took the shine off things. I'm unlikely to buy anything else from Mighty Ape that can't be delivered to a PO Box, just to avoid having to endure further incredibly frustrating dealings with NZ Post.

Dry satisfied dealing with Mighty Ape. Goods arrived safe and sound and on time