McCarthy Insurance Group Reviews 

370
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, exceptionally patient, and thoroughly knowledgeable when explaining complex policy details and insurance options to everyone. People deeply appreciate the prompt and efficient service, noting that all enquiries and policy renewals are handled smoothly without experiencing any unnecessary stress or confusion. Reviewers also heavily highlight competitive pricing, mentioning that the business consistently helps them find affordable packages and save money on their yearly premiums. Consumers truly value the wonderful personal touch and long-standing reliability provided by the dedicated team over many years of continuous business relationship.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional helpfulness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficient, courteous, and... See more

Customer service

Customers had positive experiences with customer_service, highlighting thorough answers and professional... See more

Response time

Consumers appreciate the fast and efficient response times from the support team. Reviewers highlight that... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer... See more

Rated 5 out of 5 stars

Remarkably good service. Talking to Cian just now and had to do another review here afterwards.  We’ve got three cars and our house with these guys because they are really competitive on price,rea... See more

Rated 5 out of 5 stars

Just used yourselves for my daughter and my car. My husband has been using for a while now and we regret not doing this sooner. They are excellent and biggest bonus was they came up cheaper than all o... See more

Rated 5 out of 5 stars

I am using the McCarthy Insurance Group as my broker for many many years now, and while I have done my research on the car insurance market independently, I always refer back to their renewal offer, a... See more


Company details

  1. Insurance Broker

Written by the company

An Irish Insurance Broker You Can Put Your Trust In. Established in 1952, McCarthy Insurance Group is now one of the largest insurance brokers in Ireland. We represent over 100 Insurers and Managing General Insurance Agents throughout Europe and are proud to be a trusted partner and advisor for our clients’ insurance and assurance needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(370)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Denise in the Rathmore office is fantastic!

Denise in the Rathmore office assisted me with my car insurance quote. I returned from abroad after 3 years so it was tough to navigate getting a new quote as an experienced driver but my no claims bonus had lapsed. Denise was so helpful and went above and beyond to get me the best quote possible! Highly recommend the McCarthy Insurance Group (Denise in particular!!)

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't have been easier

Couldn't have been easier. I was sent an email with all the information I needed, completed the form attached without needing to print it and received my insurance documents very shortly afterwards. At no point did I need to chase up for more information, wait for a reply or was anything unclear.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Alan was extremely helpful and kind. He was able to offer me advice on policies and guide me to choose what was the most suitable for me while also maintaining a friendly and understanding demeanour.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Denise in the Rathmore office is incredibly helpful and a pleasure to deal with. Her years of experience really show—she’s knowledgeable, professional, and always willing to go the extra mile. We’ve been customers for many years and have consistently received excellent service. Denise is a real asset to the team, and we look forward to continuing our relationship with the company.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The value, service and professionalism were great.

The company response time was excellent, all of the information and advice given was clear and the agent (Denise) was both knowledgeable and a pleasure to deal with. The transfer from my previous broker (of over 10 years) was seamless and all done over the phone and online. I would highly recommend McCarthy Insurance Group for value, service and professionalism.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

McCarthys Macroom branch ⭐️

Couldn’t fault Marie and her team in the Macroom branch to go above and beyond when quoting and organising car insurance. I switched over to them in 2024 after previously dealing directly with an insurance company and the savings and increased level of customer service is second to none. I have already recommended McCarthys to family, friends and colleagues and have heard positive feedback from them.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Reached out but let down..

I wanted help with a health insurance renewal and wanted to change a policy that better suited my husbands needs.
I spoke to Sean on Wednesday morning and gave the appropriate details and explained we were in the 14 day cooling off period and needed someone to come back ASAP. Sean said he would send details of appropriate policies, by email, by Wednesday evening.
Nothing was received and on Thursday, I called again and another colleague of Sean's, from a different office explained she would let him know i had called and to call me back that day. I explained the cooling off period was up on the Saturday. No phone call or email was received.
Again on the Friday, I called twice and explained the urgency, again I was promised call backs, no call was received.
I am now going through policies myself and hoping for the best. Ive had zero help from MIG even though i reached out

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The health team are always very responsive and have fantastic knowledge. They were able to advise me regarding what plan suited my families needs and made the whole process effortless

6 March 2026
Unprompted review
Rated 4 out of 5 stars

Responsive & Efficient

I appreciated how responsive Alan and MIG were to my time sensitive health insurance query and they were fast and insightful in their policy recommendations.

29 December 2025
Unprompted review

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