Since menopause I've had light peach fuzz all over my face and have tried laser (got rid of dark hairs only), waxing, depilatories, shaving etc. this device doesn't reduce hair growth, but neatly, ea... See more
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Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Contact info
584 NW University BLVD, 34986, Port St. Lucie, United States
- 18886751805
- customerservice@michaeltoddbeauty.com
- www.michaeltoddbeauty.com
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Replied to 8% of negative reviews
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I didn't get a call as stated in a…
I didn't get a call as stated in a response from my first email. When I sent a follow-up email I got a response giving me 2 options for replacement of my device. The first was to return defective device and once received I'd get a new one or the second option was to post a review here and keep the defective device send a screen shot of the review and a new device would be sent. Once I receive the new device I'll be happy to change my review to 5 stars.
Update: I did receive my replacement as promised and it charged up as it should have!

Reply from Michael Todd Beauty
I've been using the Michael Todd Beauty…
I've been using the Michael Todd Beauty Sonicsmooth Pro+ Dermaplane for weeks and honestly, I can't believe the difference! 😍
This facial dermaplaning system leaves my skin incredibly soft, clean and lint-free from the first use. You can see how all that layer of dead cells and "peach fuzz" that made the makeup not look good goes away.
What I like the most is the integrated LED light - it seems like a minor detail, but it makes ALL the difference. You can see every corner of your face effortlessly, so you don't leave any hair. In addition, it has several speeds, ideal if you have sensitive skin like me.
After using it, my creams and serums absorb better, and the makeup looks much more even, without texture or dry areas. 💫
The design is comfortable, ergonomic and feels professional quality. And the replacement blades come with protection, so there is no risk of cuts. I charge it once and it lasts several sessions.
In summary: if you are looking for a safe, effective facial shaver with a professional finish, this is the product. It's worth every penny. No more hair, no more dull texture. Only smooth skin, radiant and ready to shine! ✨

Reply from Michael Todd Beauty
Best devices and customer service on…loyal Customer
Best devices and customer service on the market today! I won’t go without my Soniclear facial brush. It takes my skin to the next level. I have oily skin and need the extra deep cleansing. Thank You!

Reply from Michael Todd Beauty
On purchasing this product in January
On purchasing this product in January, I did hesitate first because the shipping was very high( I’m based in Ireland ). When the product arrived found the product easy to use, practice makes perfect. My skin was a bit sensitive to it but didn’t realize that I could purchase the spray powder to help see where the fine hairs would probably help. Unfortunately my product stopped charging but in reaching out to the support staff at Michael Todd’s within a couple of weeks they came back to me via an email and are going to resend me a replacement ASAP. I am looking forward to getting to use replacement product when it arrives.

Reply from Michael Todd Beauty
Customer service is excellent
Although it wasn’t compatible with my particular skin/hair, I received helpful suggestions and excellent customer service. I would definitely suggest that you try it for yourself knowing that they will stand behind it.

Reply from Michael Todd Beauty
Dermaplane tool--just buy it!
I got the dermaplane tool with the hair identifier spray. Game changer! The tool works great, and the spray is like magic. 10/10 recommend.

Reply from Michael Todd Beauty
The thing I love about this product is…
The thing I love about this product is how mobile it is- it stores right in my bathroom bag to go.
It works so well, I get compliments on how fresh my skin looks.

Reply from Michael Todd Beauty
My sonic smooth pro quit charging
My sonic smooth pro quit charging. I emailed them and they responded the very next business day. They are replacing my device for free. I use the sonic smooth pro weekly and love it.

Reply from Michael Todd Beauty
I had written a bad review on this…
I had written a bad review on this company when I had no help with my machine-
They reached out to me and actually took care of the problem and it’s my machine-
I’m glad they made it right-
My only suggestion , is that they give their team the power to do this right at the start, so customers don’t have to freak out first.
Many would just toss it and never shop with them again - having managed many big box and small retail establishments, I understand how helping the customer - helps build a business-
I hope they read this and empower their team to fix it first- no questions

Reply from Michael Todd Beauty
Great customer service
Great customer service. I purchased my sonic smooth pro in early August and for some reason it will not turn on or charge. They answered my email that day and are going to send me another one.

Reply from Michael Todd Beauty
Great product!
I was skeptical to purchase the sonicsmooth but I am sure glad I did. There was a bit of a learning curve figuring out the correct angle to hold it but once I did it was very easy to use. It leaves my skin very smooth. I use it about once a month and my skin stays smooth. Customer service is very good. I had an issue with mine. The motor just stopped working. I emailed and they answered the next morning. They are going to replace it. I highly recommend the sonicsmooth to anyone looking for an affordable alternative to expensive trips to the salon/clinic.

Reply from Michael Todd Beauty
Incredible customer service
Incredible customer service! I purchased my Sonic Smooth a little over a year ago, and for some reason it quit taking a charge. I contacted customer service and got an immediate response. I couldn't find the actual order, but Leah found it in their records and are replacing my handle. I have enjoyed using this device for a year now and will continue to use it faithfully. Why pay to have a dermaplane when I have a Sonic Smooth? Love it and appreciate their customer service being so helpful.

Reply from Michael Todd Beauty
practical and easy to use
The Sonicsmooth is designed to be gentle and effective, even on sensitive skin. I don't recommend using oil during the process, as the device works best on a clean, dry face. However, you can moisturize immediately after dermaplaning to hydrate and soothe your skin!

Reply from Michael Todd Beauty
MUST HAVE IN YOUR SKINCARE ROUTINE
I tried the Michael Todd Beauty Sonic smooth pro+ and I have to say that it’s the best! Definitely going to be a game changer in my skincare routine and makeup application. It removes peach fuzz and gently exfoliates my face. I absolutely love it - thank you Michael Todd Beauty! 💜✨

Reply from Michael Todd Beauty
Worth it!
I recently tried the Hair Identifier and the SonicSmooth Pro+ for the first time. Shipping was fast and I was a little skeptical at first. But I was surprised by the results, my sensitive skin didn’t get irritated at all. Instead, it left my face super glowy, smooth and glass-like. My skincare products sink in so much better now. I definitely recommend it, it’s so good I even got my husband to try it, and he’s loving it too.

Reply from Michael Todd Beauty
Tested it for 2 weeks and here’s my…
Tested it for 2 weeks and here’s my honest take!
My skin visibly smoother
Easy to use 3 min day
Didn’t irritate my sensitive skin
Makeup applies more evenly
My skin improved a lot, especially texture and acne marks. Works very well

Reply from Michael Todd Beauty
I loved Michael Todd's sonicsmooth…
I loved Michael Todd's sonicsmooth pro+, my expectations that I had of this product exceeded the limits, the skin left me a beautiful glow, the function is phenomenal I loved it.

Reply from Michael Todd Beauty
Appreciate the quick response…
Appreciate the quick response concerning the issue I had with my facescruber

Reply from Michael Todd Beauty
The Michael Todd Sonicsmooth leaves my…
The Michael Todd Sonicsmooth leaves my skin smooth, glowing, and hair-free. It’s easy to use at home and makes my skincare absorb so much better. Highly recommend!

Reply from Michael Todd Beauty
this little device is truly amazing and so effective!
I am truly blown away by this product! At first I was like how much better can derma planing get but boy was I wrong! This is like the most luxurious high quality derma planing tool on the market. It works so well and is so smooth. The LED light makes it so you can really see everything and just how much hair comes off. It was so easy to insert the blade which was sharp but never felt painful or like it was going to cut me which is more than I can say for most of the disposable derma plane tools I’ve used. This is an extremely durable product that I know will last me a long time. And it comes with a huge pack of extra blades so you can switch out the dull blades. So so happy with this product!

Reply from Michael Todd Beauty
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