Michael Todd Beauty Reviews 

806
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the excellent product qualities, noting that the devices leave skin smooth and radiant, helping makeup apply flawlessly. Many reviewers praise the ease of use and comfort of the devices, alongside the convenience of included tools for personalized needs. However, some customers noted product issues such as the device not reducing hair growth or having charging malfunctions. Conversely, a small portion of people mentioned difficulties with the product performance consistency, with some individuals reporting cuts or stubbly appearances.

What people talk about most

Product

Consumers find product to be positive, noting that it effectively removes peach fuzz and leaves skin feeling... See more

Quality

Customers had positive experiences with quality, highlighting that the devices feel professional and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are professional, kind,... See more

User experience

Clients share positive opinions on user_experience, highlighting that the device is lightweight, comfortable... See more

Response time

Reviewers express great satisfaction with the fast response time from customer service, noting that inquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since menopause I've had light peach fuzz all over my face and have tried laser (got rid of dark hairs only), waxing, depilatories, shaving etc. this device doesn't reduce hair growth, but neatly, ea... See more

Rated 5 out of 5 stars

I’ve been using this electric hair remover and I’m honestly very impressed. The results are excellent: it leaves the skin smooth and clean without being harsh or irritating. It’s very easy to handle,... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the Sonicsmooth Pro+ for a couple of years and it has become one of my favourite products. It cleans up peach fuzz so close that my skin feels instantly smooth. What I appreciate most... See more

Rated 5 out of 5 stars

I have been going to Michael Todd for many years- my recent visit on Tuesday 28th October- and as always a great experience- nothing too much trouble & all staff very attentive & friendly. My big... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(806)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this

I love what the brand is. It has many interesting things. Trying your product has been a wonderful experience

20 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to hear this! 💜 Thank you so much for sharing your experience — it means the world to us that you’ve enjoyed trying our product. We’re so grateful for your support in helping make Michael Todd Beauty the #1 beauty device brand.

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company ! I love the derma planner and actually have two of them one in pink and one in purple , they’re perfect for quick precise clean ups especially with the light !

3 September 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your positive review! 💜 Thank you so much for sharing your love for the Sonicsmooth — we’re so happy to hear you have both colors and that the built-in light makes your experience even better. On behalf of our entire team, we’re truly grateful for your support in helping make Michael Todd Beauty the #1 beauty device brand.

Rated 1 out of 5 stars

Don't get ripped off, if you must order, get it on amazon

I ordered replacement blades for my dermaflash. The blades on MTodd website look identical but are a tiny bit too short. I paid freight to order them. So I returned them and you get maybe 67% back on what you paid. I won't order from them again, WHO DOES THAT IN TODAYS ONLINE WORLD?

18 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

Hi there, thank you for sharing your feedback. 💜 We’re so sorry for the frustration with your order. Our replacement tips are designed specifically for the Sonicsmooth device and unfortunately aren’t compatible with Dermaflash, which may be why they didn’t fit.

We’d love the chance to make this right for you. Please reach out to our customer care team directly, and we’ll be happy to assist further.

Rated 3 out of 5 stars

No face spray!

It did not do much for me and I'm fair skinned. It could have been bc I did NOT get the whole package! How am I supposed to see my peach fuzz without the face spray that it should have come with it?
Disappointed

13 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

Hi there! 💜 We’re so sorry to hear you had a disappointing experience. The good news is the face spray isn’t required for results—it’s an optional add-on we offer to help highlight peach fuzz before dermaplaning. The Sonicsmooth alone is designed to safely remove peach fuzz and gently exfoliate, even on fair skin.

We’d love to help you get the most out of your device—would you be open to a quick Zoom call with our licensed esthetician? They can walk you through tips to ensure you get that smooth, glowing finish you’re looking for.

Rated 5 out of 5 stars

Smooth results without irritation

I’ve been using this electric hair remover and I’m honestly very impressed. The results are excellent: it leaves the skin smooth and clean without being harsh or irritating. It’s very easy to handle, lightweight, and comfortable to use, which makes the whole process simple and quick. Plus, the included tools and attachments make it super practical, as they adapt to different needs. Definitely a must-have tool for any personal care routine.

25 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re absolutely delighted by your review! 💜 Thank you for sharing your experience—it makes us so happy to hear that the Sonicsmooth has been gentle, easy to use, and such a practical addition to your routine.

Rated 5 out of 5 stars

I I was genuinely impressed by the Sonicsmooth Pro+ from the very first use. The device feels high quality and is easy to handle. After using it, my skin felt instantly smoother, looked more radiant,

I was genuinely impressed by the Sonicsmooth Pro+ from the very first use. The device feels high quality and is easy to handle. After using it, my skin felt instantly smoother, looked more radiant, and the peach fuzz was completely gone. I also loved the exfoliating attachment — it gave my skin a refreshed, polished finish. As someone who creates beauty content, I appreciate tools that deliver visible results, and this one definitely does. Highly recommend for anyone looking to level up their skincare routine!🥰🥰

28 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your positive review! 💜 Thank you so much for sharing your experience and kind words—it means so much to us. We love hearing how the Sonicsmooth Pro+ has helped your skin look smoother, more radiant, and refreshed. ✨

Rated 5 out of 5 stars

Incredible products for an irritation-free facial

My experience with the Michael Todd Beauty brand and especially with the Sonicsmooth pro product, was great! Removes facial hair without irritating the skin simply fantastic for my sensitive skin.

29 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re so happy to hear this! 💜 Thank you for sharing your experience and trusting us with your sensitive skin—it means the world to our team. ✨

Rated 5 out of 5 stars

Totally worth it

I’ve been using the SonicSmooth Pro for a while now and I’m truly impressed with the results. It leaves my skin feeling incredibly smooth and refreshed after each use. I’ve noticed that my skincare products absorb much better and my makeup applies more evenly. The device is easy to use, gentle on the skin, and gives that professional-like finish at home. Definitely a must-have in any skincare routine!

20 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your positive review! On behalf of our entire team, I want to express our deepest gratitude for taking the time to share your feedback with us and helping to make Michael Todd Beauty the #1 beauty device brand. 💜

Rated 5 out of 5 stars

I purchased the Michael Todd Sonic…

I purchased the Michael Todd Sonic Smooth and it truly exceeded my expectations. The machine is very easy to use, lightweight, and comes with everything you need to safely perform dermaplaning at home. From the first time, I noticed that my skin was much smoother, cleaner, and had a better texture. I also feel like my creams and serums absorb faster after using it.

19 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to hear this! 💜 Thank you so much for sharing your experience with the Sonicsmooth. It makes us so happy to know you’re seeing smoother skin, better texture, and improved absorption of your skincare—it sounds like you’re getting the full glow experience!

Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company! I have some of their products and I can tell you that my skin looks fabulous at 60. I had a problem with one of my products and Customer Service resolved the issue within 15 minutes. 15 minutes! If I didn’t love the products already, this would’ve completely turned my mind around on this company. So if you are considering one of their products? Get them all! They’re absolutely fabulous and they stand behind their products.

27 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your glowing review! 🌟 It means so much to hear how much you love our products and how quickly our team could help resolve your issue. We’re so glad we could exceed your expectations and keep your skin looking fabulous at 60! Thank you for trusting us and sharing your experience—your support truly makes us proud.

Rated 5 out of 5 stars

I’ve been purchasing Michael Todd…

I’ve been purchasing Michael Todd products for years not only for myself but also for my loved ones. The quality is great! Ever since I made my first purchase I have not purchased another brand out there. 💯% satisfied! The Soniclear leaves my face feeling clean without stripping my skin. The Sonicsmooth pro is another great device that helps to keep me looking young and makeup flawless and smooth. Guaranteed products! 🥰

26 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re beyond thrilled to hear this! 💜 Thank you so much for trusting Michael Todd Beauty over the years. It means the world to us that both Soniclear and Sonicsmooth Pro are helping your skin feel clean, smooth, and flawless. We’re so glad you’re loving your results!

Rated 5 out of 5 stars

Michael Todd's Sonicsmooth Pro really…

Michael Todd's Sonicsmooth Pro really delivers what it promises: it leaves the skin soft, smooth and with a healthy glow from the first application. It is very easy to use, has good power and the design is practical and comfortable. I love that it includes several spare parts and that the charging is fast. I have noticed how my skin texture improves and how makeup is applied much better after using it. It's totally worth the investment!

22 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

Yay! 💜 So happy the Sonicsmooth is leaving your skin soft, smooth, and refreshed—spa-level results right at home!

Rated 5 out of 5 stars

My experience with the Sonicsmooth

This product is wonderful, the most practical thing is that you can do this procedure from home, the quality of the product is spectacular, it is very gentle on your skin, it eliminates all those impurities and facial hair, it leaves your skin super soft and with a perfect finish

19 August 2025
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re absolutely thrilled to hear how much you’re loving it! 💜 Being able to get spa-quality results right at home is such a game changer, and we’re so glad your skin feels super soft and refreshed.

Rated 5 out of 5 stars

This electric facial hair remover is a…

This electric facial hair remover is a game changer! Quick, painless, and gentle my skin feels smooth and ready in seconds

26 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We love hearing this! 💜 We’re so glad the Sonicsmooth is making things quick, painless, and leaving your skin silky smooth.

Rated 5 out of 5 stars

I really liked your product and it…

I really liked your product and it adapts very well to my skin

24 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re so happy to hear that you’re loving the product and that it works so well with your skin! ✨ Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Facial hair removal fast and effortless

This device makes facial hair removal fast and effortless. The process went incredibly smooth. After using this device my skin looked silky, softer, brighter and felt amazing. I love that it gives me professional level results at home.

18 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your positive review! 💜 It’s wonderful to hear that the Sonicsmooth made your facial hair removal fast, effortless, and left your skin silky, soft, and glowing. Knowing that you’re getting professional-level results at home is exactly what we strive for, and your feedback means so much to our team.

Rated 5 out of 5 stars

I’ve been using my Sonicsmooth Pro for…

I’ve been using my Sonicsmooth Pro for a year. It’s the best investment I’ve ever made. I tried everything out there from face threading to cream hair removals. All the positive reviews are true! My skin feels amazing and clean. Their customer service is pretty awesome too. First class service. I’ll be a forever loyal customer.

25 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We are absolutely thrilled to receive your positive review! On behalf of our entire team, thank you so much for sharing your experience. 💜 Hearing that the Sonicsmooth Pro + has been the best investment for you and that you’ll be a forever loyal customer means the world to us. We’re also so glad our customer service left such a strong impression—it’s something we take great pride in!

Rated 5 out of 5 stars

Loving my Michael Todd dermaplaning…

Loving my Michael Todd dermaplaning tool — it’s the best thing that has happened to my skin! The glow and smoothness I’ve experienced since using it are truly indescribable. I’ve also noticed that my skin absorbs skincare products so much better.
Definitely an item I would repurchase, highly recommended! 💯

15 July 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re absolutely delighted to hear how much you’re loving your Sonicsmooth dermaplaning tool! 💜 That glow and smoothness you described is exactly what we love to see, and it’s wonderful that your skincare products are absorbing even better now too. Thank you so much for the high recommendation—it truly means the world to us!

Rated 5 out of 5 stars

LOVE the sonic smooth pro

LOVE the sonic smooth pro! My skin was looking so dull. This did just the trick to getting rid of peach fuzz and dead skin. My application for my makeup applies so smoothly now too!

20 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re absolutely thrilled to hear how much you’re loving your Sonicsmooth Pro+! 💜 It’s amazing what a difference removing peach fuzz and dead skin can make—especially for that flawless makeup application and radiant glow. Thank you so much for sharing your experience with us!

Rated 5 out of 5 stars

LOVE my Sonic Smooth Pro+

Michael Todd Beauty has been excellent to work with, and I have loved my Sonic Smooth Pro+ since I received it. Ellie has been amazing and quick to communicate with, and I would recommend working with MTB any chance you get!

15 August 2025
Unprompted review
Michael Todd Beauty logo

Reply from Michael Todd Beauty

We’re so grateful for your kind words! 💜 It means so much to hear that you’ve loved your Sonicsmooth Pro+ and had such a positive experience working with us. We’ll be sure to share your sweet words with Ellie—she’ll be thrilled to know she made your experience even better!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look