META PCs Reviews 

128
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, helpful staff, and top-notch build quality. Consumers highlight how easy it is to set up their new systems, noting that everything works smoothly right out of the box. Buyers feel truly valued thanks to the personalized support and friendly guidance provided throughout the entire purchasing journey. However, some reviewers were not happy with communication gaps or delays during the ordering and shipping process. A few customers also mentioned challenges regarding troubleshooting or getting prompt updates on their custom builds when issues arose.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the computer is worth every penny, works... See more

Customer service

Customers had positive experiences with customer service, noting that support agents were prompt, polite, and... See more

Staff

Users describe positive interactions with staff, praising the team for being super helpful, responsive, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that ordering is simple... See more

Service

Consumers find service to be positive, highlighting responsive support and helpful assistance with repairs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed... See more

Company replied

Rated 5 out of 5 stars

I love how efficient you guys are whether it’s custom or prebuilt. You always have just what a customer needs and the knowledge you show in your craft.

Company replied

Rated 5 out of 5 stars

Plenty of options for payment plans, and amazing responsive and friendly customer service! It actually felt like talking with people in person rather than a robot just trying to sell me something.

Company replied

Rated 5 out of 5 stars

If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave... See more

Company replied


Company details

  1. Computer Store
  2. also in
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Service
  6. Computer Wholesaler

Written by the company

META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(128)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

After hours communication was awesome

After hours communication was awesome! So glad someone was available day or night to help make the best choices

7 October 2025
META PCs logo

Reply from META PCs

Thanks, Gavin! We’re really happy to hear that. Our team does their best to stay available whenever possible, so it’s great to know that after-hours help made a difference. Appreciate you taking the time to share your experience and for trusting META PCs with your build.

Rated 5 out of 5 stars

Great investment

The instructions are simple and if not you can just call them and they will talk you through it

13 October 2025
META PCs logo

Reply from META PCs

Appreciate the awesome feedback, Jace! Glad to hear the setup went smoothly and that our team was able to help walk you through things when needed. We hope your new system is treating you well — thanks again for being part of the META PCs family.

Rated 5 out of 5 stars

It’s great!!!!!!!!

3 October 2025
META PCs logo

Reply from META PCs

Appreciate it, Bryan! Love hearing that you’re happy with your setup! short and sweet, just how we like it. Thanks for choosing META PCs!

Rated 5 out of 5 stars

Best service i have had in years as a…

Best service i have had in years as a consumer, not to mention the Iron Reign is a beast of a machine.

9 October 2025
META PCs logo

Reply from META PCs

That’s awesome to hear! We’re glad the Iron Reign is living up to its name, it’s a beast for a reason. Thanks for the kind words about the team and service, we really appreciate it. Enjoy the power!

Rated 5 out of 5 stars

PC arrived and was easy to assemble and…

PC arrived and was easy to assemble and in good form.

30 September 2025
META PCs logo

Reply from META PCs

Thanks, Michael! Glad to hear your system arrived in great shape and was easy to get up and running. We aim to make the whole experience smooth from start to finish. Appreciate you being part of the META PCs family!

Rated 5 out of 5 stars

This was my 1st desktop I have every…

This was my 1st desktop I have every purchased. I don't have much experience with computers or what works or what does not. I asked the help chat and was connected with a sales technician. He was very helpful asked me what I was going to use the computer for mostly and recommended the Nocturne.
It is a great pc out of the box does everything I need it to do. I'm very happy with the whole experience I have had with Meta and would buy from these guys again.

3 October 2025
Rated 5 out of 5 stars

Service, Quality, and Pricr

Service, timing, great financing, shipping, and quality were all factors in purchasing my grandson’s computer from Meta! We searched all major computer suppliers and local custom built supplier. My grandson compared the specs and checked with his friends with computers and those with experience with computers and matched with what he does on his computer. At 14, he used his laptop for gaming and creating games and developing gaming items to sell and trade with fellow gamers. His developer activities were too much for the laptop and he has a friend who had no computer and he wanted to give the laptop to his friend who is not a developer. The Meta computer met all his needs and my price limlits! Meta was so easy to deal with and got rave reviews online and from our sources!

3 October 2025
Rated 5 out of 5 stars

My Dream PC

I had been looking into getting a gaming pc for years and when I saw the Night Reaper PC I fell in love with it!

Now when it came time to purchase it, every question I had was answered and quick. Thank you everyone who took the time to get back to me with the answers to help me!

Thank you everyone in the Meta PC family my new PC is beautiful and I hope to do more business with you guys again ❤️

2 October 2025
Rated 5 out of 5 stars

I love meta PCS 😊

It works very great in my games and I'm having a great time with it I barely getting any sleep because I'm always on it and the technician help is very good they help me out to install some features and shipping I got it a day early and to say it is my first desktop PC I used to rock a laptop so I'm very happy I do recommend meta PCS

2 October 2025
Rated 5 out of 5 stars

It was exactly what i wanted

It was exactly what i wanted. Had previously had a lot of trouble finding all the components i wanted to build it myself without a stupid mark up. So this prebuilt what exactly what i needed, ready to go. Very reasonable price and real quick with the shipping. Would recommend to all my friends.

23 September 2025
Rated 5 out of 5 stars

Mother Approved

Everything from beginning to end was really user friendly. The website was easy to navigate and refine for our needs. The tracking process was better than seamless- notifying of delays, reason and updated delivery date and time. I don’t know how- but somehow Meta got here on time despite the delay. The packaging was pristine and the instructions were clear. The product itself is beautiful and so thoughtfully made with magnetized screens to keep hair out of the vents. If a high quality gaming PC is the goal Meta is hands down the best in this mother’s opinion.

29 September 2025

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