metals4U Reviews 

32,818
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, helpful support, and the exceptional accuracy of the custom metal cutting. Many buyers often mention that the products consistently arrive well-packaged, clean, and in pristine condition for various projects. Shoppers find the online ordering process extremely straightforward and easily appreciate the reasonable pricing for bespoke dimensions. However, some customers also noted occasional issues with courier services, alongside unexpected delivery delays. Some people pointed out that packages occasionally experienced transit damage, or sometimes suffered from slow handling by external shipping partners.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items typically... See more

Product

Users describe positive interactions with product, consistently praising the top quality and accurate cutting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, helpful... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Reviewers frequently... See more

Quality

Clients share positive opinions on quality, consistently highlighting top-rate products that arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called for a price on Aluminium tread plate, it was cut and ready within hours! Cheaper than any other local stockists so was even worth travelling the 40 miles to collect it. I would use Metals4U aga... See more

Company replied

Rated 5 out of 5 stars

Quality products, fast delivery and good pricing. Bought aluminium tubing to make a solar panel stand, tubes were cut to the correct length, minimal amount of de-burring required and a good quality t... See more

Company replied

Rated 5 out of 5 stars

Ive found that M4U are really handy. With my local metal supplier demanding minimum orders and adding large delivery charges etc M4U are great for small orders and cut sizes. There was a problem wi... See more

Company replied

Rated 5 out of 5 stars

First time customer needing only a small order with no previous experience of buying metals. Metals4U website was simple to use and made finding what I required straight forward. The ability to order... See more

Company replied


Company details

  1. Metal Supplier
  2. Aluminum Supplier
  3. Copper Supplier
  4. Fastener Supplier
  5. Metal Industry Suppliers
  6. Welding Supply Store

About metals4U

Written by the company

metals4U - when you need it

metals4U is the UK's biggest online metal supplier. We supply Steel, Aluminium, Brass, Stainless Steel and more - cut to size or full pieces. Buy just what you need - no minimum purchase! Whether you are a keen hobbyist, trades person or contractor, we offer the best price, the best service & next day delivery. Call us now on 01937 534318 or buy online.

Our Price Promise
If you find the same piece of metal elsewhere for a lower price... we’ll match it!
See terms & conditions


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.7

All reviews

(32,818)

2,256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service ever

Cannot recommend this company highly enough, from ordering to shipping and delivery the easiest transaction I have had in many years.
There was an issue where some items were damaged by the courier but having a quick chat to customer service saw it resolved extremely fast.
Products were first rate and very happy

26 July 2026
Unprompted review
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you so much for these kind words, and for taking the time to leave a review
Please accept my apologies your first delivery arrived damaged, but also rest assured that once informed we will always try to get replacements to you as quickly as we can.

Kind regards,
metals4U

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Husband used the pipe to make a new exhaust baffle for his motorcycle. Works great.

29 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for these kind words, we're delighted to hear your project went well.

Kind regards,
metals4U

Rated 5 out of 5 stars

Excellent supplier

Excellent supplier! They immediately resolved a minor delivery issue without any hesitation. Top-quality products, fast communication, and brilliant customer service. Highly recommended.

29 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you so much for taking the time to leave a review, we really appreciate your recommendation.

Kind regards,
metals4U

Rated 5 out of 5 stars

Good stuff

Good stuff, more than I expected & fast delivery.

29 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for leaving a 5-star review, it is appreciated.

Kind regards,
metals4U

Rated 5 out of 5 stars

Concise

Concise, helpful and friendly as always!!!

3 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Good Afternoon,

Thank you so much for taking the time to leave a review, we really appreciate it.

Kind regards,
metals4U

Rated 4 out of 5 stars

Having what I need and when I needed…

Having what I need and when I needed them, the vast difference of materials for my tasks cut to order, plus the timing of post and package delivery brings me back again and again.

28 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for taking the time to leave a review, and for your continued custom. We're delighted to hear you find our free custom cutting service useful.

Kind regards,
metals4U

Rated 5 out of 5 stars

Speedy delivery

Easy website to navigate, speedy delivery

6 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for your kind words and 5-star review, we appreciate your comments.

Kind regards,
metals4U

Rated 5 out of 5 stars

Good availability

Good availability, Good price, easy transaction, quick delivery.

6 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for taking the time to leave a 5-star review, it is appreciated.

Kind regards,
metals4U

Rated 5 out of 5 stars

Speed of delivery.

Speed of delivery.
I ordered a number of washers and they came one short. I had however ordered more than I needed, so it did not matter.

6 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for taking the time to leave a review.
Please accept my apologies your order arrived one unit short, and please also be aware that if you notify us of this upon receipt we are always happy to send any additional units required.

Kind regards,
metals4U

Rated 5 out of 5 stars

Great service

6 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for these kind words, and for leaving a 5-star review, we appreciate it.

Kind regards,
metals4U

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery good and product perfect and well packaged

5 July 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you so much for these kind words, and for leaving a 5-star review, we really appreciate it.

Kind regards,
metals4U

Rated 5 out of 5 stars

There's a reason I keep coming back!

Yet another purchase from M4U. Quality metals at a reasonable price, and the free cut-to-size service is a valuable time saver.

10 July 2026
Unprompted review
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for your review, and for using our free custom cutting service, we're delighted to hear you were happy with it.

Kind regards,
metals4U

Rated 5 out of 5 stars

Very good service and highly recommend

Very good service and highly recommend, definitely going to use again.
An item was lost by the courier and a replacement was received just one day after alerting them. Outstanding service.

27 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you so much for these kind words, and for your recommendation, we're delighted we were able to rectify the courier issue to your satisfaction.

Kind regards,
metals4U

Rated 5 out of 5 stars

Good stock variety

Good stock variety, efficient and good delivery

22 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for your 5-star review, we appreciate your comments.

Kind regards,
metals4U

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