Merrick & Day Reviews 10

I had a query regarding a project I was working on. I called Merrick and Day and spoke to one of the staff who kindly talked me through what I needed. I ordered the relevant products and they arrived two days later as expected. It was a pleasure to be dealt with in such a pleasant and professional way.
Helen Herring

An excellent company with everything you could possibly want for curtain and blind making. I recently ordered several Headrail kits for Roman blinds - my first time of doing so I made some mistakes. The company was highly efficient at rectifying these. Delivery was super quick. Overall a friendly, polite and helpful company. Very highly recommend.

£11.90 delivery charge for 6m of curtain tape. I think not.

I required a replacement part for my blind, and Melissa very kindly identified the part and made sure it was sent out free of charge the same day. Superb customer service - thank you very much.
Mark

I still haven't received my complete order - Today is two months after I made my payment. Stay away from such companies. A complete negative opinion is the only thing that can be said about them.

I decided to make a HUGE Roman blind as a lockdown project.
I might not have done any sewing for many years, but how difficult could it be?
Pretty tricky as it turned out - and without the help of the wonderful staff at Merrick Day, I'd never have achieved it.
From finding out which header rail to order to their patient support to help me work out how to calculate fabric widths and make up the blind, they were absolutely wonderful and I can't thank them enough.
Excellent quality products and very quick delivery - not cheap, but you get what you pay for.
The blind (over 2.5m wide, fully lined with blackout fabric and now working perfectly) is hanging in our guest bedroom and looks great.

Really good experience with Merrick & Day - I needed spares to refurbish some curtains and the products arrived on time and exactly as ordered. Unfortunately I somehow ordered 300m of cord instead of the 30m I needed, and they were happy to offer a refund on the returns. Would definitely recommend them and use them again.

I have been using and recommending M&D for some time.
They are amazing! Always friendly and helpful,they have everything for your soft furnishing/curtain needs ,competitive prices and next day delivery.
What more could you want!!!!

I've had an account with M&D for some years now (I make curtains and blinds), and I really cant fault them for friendly speedy service, the quality of their supplies, fast delivery and competitive prices.

I had never heard of this company before until yesterday, as with every online purchase I make I will research the company first along with reviews of their service.

Trusting they were a legitimate company from all of the tax information they provided on their website, along with all of their contact details, I decided to give them a call to check a few details regarding the product I wished to purchase (2 metres of polyester wadding). A polite gentleman answered after only a couple of rings and was very helpful. I proceeded to place my order online, paid and received a confirmation email immediately, this was at 13:34pm on 30th June 2014. At 16:43pm I received an email confirming City-Link had collected my order (Check your spam folder), the delivery address and providing me with my consignment number for the courier.

I received my purchase at 11am today, 1st July 2014!

I appreciate others leaving honest reviews of the service they've received so that I can decide who to purchase from for the best possible experience, so here I am leaving this review to help any prospective customers considering ordering from them online in the future.

I would definitely order from them again, their prices seem very competitive and the item was received extremely well packaged.