BohemiaMarrakech Reviews 41

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the rugs, for their exceptional quality, craftsmanship, and beautiful appearance. Many consumers appreciate the handmade nature of the items and the unique feel they bring to their homes. People frequently highlight the excellent communication from the seller and the overall positive experience with their purchases. However, some customers were not happy with the return policy, finding it difficult to return items, especially when the received product did not meet their expectations. A few other people also felt that the rugs they received had discrepancies in color, design, or quality compared to what was shown online, leading to disappointment and issues with returns.

What people talk about most

Product

People report positive experiences with product, often praising the craftsmanship and quality of the rugs.... See more

Quality

Customers consistently note positive experiences with quality, praising the unmatched craftsmanship and... See more

Order

Reviewers highlight ambiguous aspects of order. Some customers report issues with order cancellations,... See more

Response time

Clients share ambiguous opinions on response time. Some reviewers experienced very prompt and attentive... See more

Return policy

Consumers express significant dissatisfaction with the return policy. Many reviewers report being told items,... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered and received 2 beautiful 8x10 rugs and received them in September, and as I was doing renovations I kept them rolled up until this week when the work was done. Finally put them down on Frida... See more

Company replied

Rated 5 out of 5 stars

I received an amazingly beautiful hand made rug, couldn’t be happier. And the fact that it’s a cooperative makes it even more precious. In today’s soulless fast home fashion it feels good to buy somet... See more

Company replied

Rated 5 out of 5 stars

These rugs are definitely incredibly quality and for the price it's an insanely good deal. The weight and the feel is not like any rug you can buy from mass production companies. The owner is an hones... See more

Company replied

Rated 5 out of 5 stars

Amazing rugs by Amine and Bohemia Marrakech using true Berber techniques. We visited Marrakech and Atlas Mountains and BM’s rugs matched the high quality of the local artisans. 5 stars all around.

Company replied


Company details

  1. Rug Store

Written by the company

Discover the beauty of authentic Moroccan rugs handmade by skilled artisans at Bohemia Marrakech. Each Moroccan wool rug in our collection is a unique expression of Berber heritage and timeless craftsmanship. From soft Beni Ourain rugs to luxurious Beni Mrirt carpets, our pieces are woven using 100% natural wool and organic dyes. We bring you the finest rugs from Morocco, blending traditional patterns with a modern bohemian style to suit any interior. Whether you’re looking for a handmade Moroccan carpet, a boho Moroccan rug, or a custom-sized Moroccan shag rug, Bohemia Marrakech offers the perfect piece to elevate your space and connect you to Morocco’s artisanal soul.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

It's beautiful and handmade

It's beautiful and handmade. Has a very rustic look, great in a family room. The colored lines are just paint/drawn though, I thought they would embroidery from the Etsy pictures.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this zero stars I would.

***I had to reupload this review as the company solicited an update under the guise of a full refund to say the matter was resolved and responded to my review dishonestly. They lied. There was no refund processed. They claimed "proof of refund" would not be given unless I took my review down even though I never agreed to anything conditional, and now I'm filing a chargeback with my payment provider. Do not shop here. And be mindful of the incessant 5 star reviews.***

Requested a cancelation weeks before shipment. Told them I was moving due to issues and no longer needed the rug, as new space was too small and already had carpet. Was told it couldn't be canceled as production already began, confusing as production time was advertised to be 6 or more weeks. Website does not detail a cancelation policy, but I do not know why my request was not honored. Moved addresses, company shipped rug to the wrong address ANYWAY. I immediately contacted them to return it to sender, they said they would then said it wasn't possible, asked for my updated address to reroute it. Package arrived and I communicated I wanted nothing to do with the rug and to return it, this is after multiple back and forth emails. I was told it could not be returned or refunded. At this point I'm livid, they change their mind then say it can be returned but I am responsible for the million dollar return cost for the rug they forced upon me. Insane. Can't even comment on quality. A chargeback will be filed immediately. Don't waste your time. Listen to the reviews. Do not expect your money back. Look elsewhere.

*Edit: I also saw in a past response to an unhappy review that someone was given a mock up and they supposedly "approved the rug before dispatch". So why was I put into this position? It certainly was not approved by me and they knew that. Don't ever do that to your customers Bohemia Marrakech.

**Update: As of March 18, 2025, one hour after this review went live, I received the following:

Hello,

This message serves as a formal legal notice regarding your recent public review and statements.

Following a detailed internal review of your order, communications, and the actions taken by our team, we have determined that multiple statements made in your review are materially inaccurate, misleading, and damaging to our business reputation.

Such statements may constitute defamation under applicable laws, as they misrepresent factual events and create unjust harm to our company, brand image, and commercial activity.

We hereby formally request that you immediately remove or correct your review to accurately reflect the factual situation.

Failure to comply within a reasonable timeframe will leave us no choice but to proceed with legal action through our U.S.-based legal counsel, including but not limited to claims for:

Defamation

Reputational damage

Loss of revenue and business opportunities

We will also seek significant monetary damages resulting from the impact of these statements.

This notice is sent in good faith with the intention of resolving the matter without litigation. However, we are fully prepared to take all necessary legal steps to protect our rights and business interests.

We strongly encourage you to treat this matter with the seriousness it requires and confirm once the review has been corrected or removed.

Sincerely,

Bohemiamarrakech LLC

---------------

I would like to reiterate that the rug remains unused and available for return, but I cannot justify the cost of international shipping given that I had requested cancellation prior to shipment. This review is 100% accurate and fully documented through email communications. No further remedy has been offered. I will not be intimidated. May this be useful.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and beautifull rug

I’m really happy with this rug! The quality is excellent, it feels durable and well-made, and it looks even better in person. It adds a great touch to the room—definitely a great purchase.

26 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your thoughtful review — it truly means a lot to us!

We’re absolutely delighted to hear that you’re happy with your rug and that the quality, durability, and overall look exceeded your expectations. Every piece we create is carefully handmade by skilled artisans, using traditional techniques and high-quality materials, so it’s incredibly rewarding to know that it’s appreciated in your home.

Our goal has always been to offer rugs that are not only beautiful but also long-lasting and unique — pieces that bring warmth, character, and authenticity into a space. Hearing that your rug adds a special touch to your room is exactly why we do what we do.

For anyone considering ordering, each rug is crafted with attention to detail and made to be a statement piece that you’ll enjoy for years to come.

If you ever need anything — whether it’s another piece, custom sizing, or advice on choosing the perfect rug — we’re always here to help and would love to assist you again.

Thank you once again for your support and for trusting Bohemia Marrakech. We truly appreciate it!

— Bohemia Marrakech

Rated 5 out of 5 stars

Support these Moroccan women!

The customer service is phenomenal. Super prompt and attentive to my custom order. The rug was incredibly affordable considering it takes weeks to be made by hand. The rug arrived quickly and safely with tracking info and good packaging. I just love how improvisational and unique it is! Strongly recommend this company.

31 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for this beautiful and thoughtful review — it truly means the world to us!

We’re especially grateful for your support of the incredible Moroccan women artisans behind each rug. Every piece is carefully handmade over weeks of dedicated work, so knowing that you appreciate both the craftsmanship and the story behind it is incredibly meaningful.

It’s wonderful to hear that your custom order experience was smooth and that our team could support you throughout the process. We always aim to provide attentive, transparent communication, especially with custom pieces, so your feedback really reassures us that we’re doing things right.

We’re also so happy that you found the rug both unique and full of character — that improvisational, one-of-a-kind quality is exactly what makes handmade rugs so special. No two pieces are ever the same, and each one carries the personal touch of the artisan who created it.

For anyone considering ordering, our rugs are not only designed to be beautiful statement pieces, but also to be meaningful additions to your home — combining traditional craftsmanship, ethical production, and lasting quality.

Thank you again for your trust and support. We would absolutely love to create another piece for you in the future!

— Bohemia Marrakech

Rated 5 out of 5 stars

Great experience and the quality is…

Great experience and the quality is unmatched.

21 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your kind words — we truly appreciate your support!

We’re delighted to hear that you had a great experience and that the quality met your expectations. Each of our rugs is carefully handmade by skilled Moroccan artisans using traditional techniques, so hearing that the quality feels “unmatched” means a lot to our entire team.

Our goal is always to deliver pieces that combine craftsmanship, durability, and unique design — rugs that not only look beautiful but also last for years and bring character to any space.

For anyone considering ordering, every rug is made with attention to detail and a strong focus on quality from start to finish.

Thank you again for your trust — we’d love to create something special for you again in the future!

— Bohemia Marrakech

Rated 5 out of 5 stars

First class craftsmanship

First class craftsmanship! We absolutely love our rug. It’s beautifully made, the colours are just as expected and the pile is really lush. Couldn’t recommend BM highly enough.

21 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your kind words — we truly appreciate your support!

We’re absolutely delighted to hear how much you love your rug. Knowing that the craftsmanship, colours, and texture all met your expectations means a great deal to us. Each piece is carefully handmade by skilled Moroccan artisans, with close attention to detail at every stage, so it’s incredibly rewarding to hear that this quality comes through so clearly.

We’re especially glad you mentioned the colours and the softness of the pile — achieving both visual accuracy and a rich, luxurious feel is something we focus on deeply when creating each rug.

For anyone considering ordering, every rug we produce is designed to be both a statement piece and a long-lasting investment, combining traditional techniques with high-quality materials.

Thank you again for your trust and recommendation — it truly means a lot to our team. We’d be honored to create another piece for you in the future!

— Bohemia Marrakech

Rated 5 out of 5 stars

I received an amazingly beautiful hand…

I received an amazingly beautiful hand made rug, couldn’t be happier. And the fact that it’s a cooperative makes it even more precious. In today’s soulless fast home fashion it feels good to buy something that comes with good karma🕊️🕊️🕊️☮️🍉

20 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Dear Eva,

Thank you so much for your beautiful words — this truly means more to us than you can imagine.

Each rug we create is not just a product, but a story woven by hand, knot by knot, by skilled Berber women in Morocco. Behind every piece, there are hours, sometimes weeks, of dedication, patience, and ancestral craftsmanship passed down through generations.

Your appreciation of the cooperative is especially meaningful. When you choose one of our rugs, you are directly supporting over 300 women artisans and their families. You are helping preserve a tradition, empower communities, and keep this art alive in a world that is increasingly driven by mass production.

We are so happy that your rug found a place in your home — and even more grateful that you feel the “good karma” behind it. That is exactly what we hope every customer experiences: not just beauty, but connection, purpose, and authenticity.

Enjoy your rug for many years to come, and know that it was made with care, respect, and heart.

With deep gratitude,
Bohemia Marrakech

Rated 5 out of 5 stars

Beautiful handmade rug - Authentic Moroccan craftsmanship

Beautiful handmade rug and a great experience with BohemiaMarrakech.

The rug is thick, soft and wonderfully warm underfoot, and the natural ivory color fits perfectly in my living room. You can really feel the craftsmanship and care that went into making it.

It’s special knowing the piece was handmade by artisans in Marrakech. I’m very happy with my purchase and glad to support authentic Moroccan craftsmanship.

Highly recommended.

15 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much, Spela, for your beautiful words and for supporting our work. 🙏

At Bohemia Marrakech, every rug is more than just a decoration for the home. Each piece is carefully hand-knotted knot by knot by Berber women artisans in Morocco, using traditional techniques that have been passed down for generations.

Many of the women who create these rugs work from their homes or cooperatives around Marrakech. A single rug can take several weeks of patient craftsmanship, where every knot is tied by hand using natural wool. This is why each rug carries its own character, warmth, and authenticity.

When someone chooses a Bohemia Marrakech rug, they are not only bringing a beautiful piece into their home — they are also supporting hundreds of artisan families and helping preserve traditional Moroccan craftsmanship.

Knowing that our rugs find a place in homes around the world truly means everything to us.

Thank you again for your trust and support. We are honored to be part of your home.

— Abdelilah & the artisans of Bohemia Marrakech

✨ Handmade in Morocco
🌍 Shipped worldwide
🧵 Authentic Berber craftsmanship

Rated 5 out of 5 stars

Bohemia made us two beautiful wool rugs…

Bohemia made us two beautiful wool rugs for our bedroom. Their traditional workmanship is so worth supporting. I can highly recommend the full experience from ordering, regular communication and safe delivery of the rugs. I’ll definitely order again!

11 March 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much, Anne, for your wonderful review and for trusting Bohemia Marrakech. It truly means a lot to us to hear that you love the two rugs we made for your bedroom.

Every rug we create is handmade knot by knot by skilled Berber women artisans in Morocco. This traditional craftsmanship has been passed down through generations, and each rug can take weeks of careful work using natural wool and traditional techniques.

At Bohemia Marrakech, our mission is not only to create beautiful rugs, but also to support artisan families and preserve authentic Moroccan craftsmanship. When someone chooses one of our rugs, they are bringing a piece of that heritage into their home.

We are very grateful for your support and for recommending our work. It was a pleasure creating these rugs for you, and we would be honored to make another one for you anytime.

— Abdelilah & the artisans of Bohemia Marrakech

🧵 Handmade in Morocco
🌍 Shipped worldwide
✨ Custom sizes available

Rated 5 out of 5 stars

Checked rug

My rug arrived and was much better than expected given the reasonable price. It was packed well, had no smell whatsoever, and the communication was great. It is also great that we are supporting a good cause with every purchase! So well made and worth the wait!

24 February 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your kind and thoughtful review. It truly means a lot to us.

Every rug we create is handmade knot by knot by Berber women artisans in Morocco, using traditional techniques passed down through generations. Knowing that you were happy with the quality, packaging, and communication makes all their hard work worthwhile.

Your support does more than purchase a rug — it directly supports women, their families, and their communities. We are proud to preserve this beautiful craft and share it with homes around the world.

Thank you for your patience and for appreciating the handmade process. We are so grateful for customers like you 🤍

Warm regards,

Rated 5 out of 5 stars

Great company ethics!

From their early responses to my questions to the delivery of our custom rug - all went extremely well. I highly recommend this company.

17 February 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you sincerely for your wonderful review and recommendation.

Your custom rug was carefully handmade by skilled Berber women artisans who dedicate weeks of detailed work to each piece. From the first message to final delivery, we always aim to provide honest communication and a personal experience — because behind our brand are real people and real families.

We are deeply committed to ethical production, fair work, and preserving Moroccan craftsmanship. Your support helps sustain traditional weaving and empowers women who rely on this art for their livelihood.

We truly appreciate your trust in us and are honored your custom rug is now part of your home.

With gratitude,

Rated 1 out of 5 stars

Impossible to return

The rug I received doesn't match the colours shown on the website. Unfortunately I wasn't sent photos of the rug prior to shipment as was expected, which would have avoided the present situation. I asked to return the rug. However I'm now told it's not possible as "the rug has been used". This claim in entirety false as the rug was put down in the room for one hour, with no one treading on it, and then stored in a guest room.
When asking an explanation for this claim, and the fact that not photos where sent prior to shipment I am met with silence.
I now have a 700€ rug which I cannot use and can't return. I feel cheated and do not recommend this company

18 February 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

We are truly sorry to read that you feel disappointed. Your satisfaction is very important to us, and we never want any customer to feel unhappy with their purchase.

First, we would like to clarify that this rug was a custom-made order, carefully handcrafted specifically for you by Berber women artisans in Morocco. Each rug is made entirely by hand, knot by knot, using traditional techniques. Because of this handmade process, slight variations in tone and texture are natural and part of the authenticity of a true artisan rug. Lighting, screen settings, and natural wool variations can also affect how colors appear online compared to in person.

Regarding the return, we absolutely do accept returns. However, as explained in our policy, custom-made rugs and rugs that have been placed or used cannot be resold as new. Once a handmade rug has been unrolled, placed on the floor, and handled, it is no longer in its original production condition. As a small Moroccan business working directly with women artisans — not a large factory — we cannot absorb the full loss of a custom piece that was created especially for one client.

We also want to clarify that we always inspect every rug carefully before shipping. Quality control is extremely important to us because every piece represents weeks of manual work by our artisans.

We understand this situation is frustrating, and we remain open to respectful communication to find a fair solution. Our goal has always been to provide authentic, high-quality handmade Moroccan rugs while supporting traditional craftsmanship and the women who depend on this work.

To future customers reading this review: we are a small artisan business in Morocco, not mass production. Every rug is handmade, unique, and created with care. We are proud of our craftsmanship and the thousands of happy clients worldwide who value authentic Berber artistry.

We remain available to discuss this matter further and appreciate the opportunity to clarify.

Sincerely,
Bohemia Marrakech Team

Rated 5 out of 5 stars

Amazing rugs by Amine and Bohemia…

Amazing rugs by Amine and Bohemia Marrakech using true Berber techniques. We visited Marrakech and Atlas Mountains and BM’s rugs matched the high quality of the local artisans. 5 stars all around.

20 February 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your beautiful words and for taking the time to share your experience. Reading your review truly means a lot to us.

We are a small family business based in Morocco, and every rug we create is made entirely by hand using traditional Berber techniques passed down through generations. There is no machine production in our workshop — each piece is carefully knotted by hand, knot by knot, by skilled Moroccan artisans, many of whom are women supporting their families through this craft.

Your visit to Marrakech and the Atlas Mountains makes your feedback even more special, because you have seen firsthand the authenticity and the heritage behind these rugs. Knowing that our work matched the quality of the local artisans you encountered is the greatest compliment we could receive.

As a small business, every order and every review directly supports our artisans and their families. We do not operate as a large factory — we work slowly, carefully, and respectfully with the materials and the traditions. That is why each rug carries not only wool and design, but also time, skill, and cultural history.

Thank you for trusting us and for supporting handmade craftsmanship from Morocco. We are deeply grateful for your support and hope our rugs bring warmth and beauty to your home for many years to come.

With sincere appreciation,
Amine & The Bohemia Marrakech Team

Rated 5 out of 5 stars

The best carpet !!!

The best carpet !!!!
Great colours and best contact !

6 February 2026
Unprompted review
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Reply from BohemiaMarrakech

Thank you very much for your wonderful review and for sharing your experience with BohemiaMarrakech. We are truly delighted to hear that you love your carpet, its colours, and the overall experience with our team.

At BohemiaMarrakech, every rug is entirely handmade in Morocco by skilled artisans using traditional techniques that have been passed down through generations. Each piece is created with care, patience, and respect for craftsmanship, which is why every rug is unique and full of character.

Your kind words about the colours and communication mean a great deal to us. We believe that buying a handmade rug is not just a purchase, but an experience built on trust, transparency, and personal connection. That is why we always aim to stay close to our customers, answer questions clearly, and guide them throughout the process.

By choosing BohemiaMarrakech, you are also directly supporting Moroccan artisans and helping preserve authentic handmade traditions in a world increasingly dominated by mass production. This is a responsibility we take very seriously.

Thank you again for your trust and support. We are honored to have our work in your home, and we hope your rug brings warmth, comfort, and beauty to your space for many years to come.

Warm regards,
BohemiaMarrakech Team

Rated 5 out of 5 stars

The rug is so comfortable!

The rug is great, and worth the wait. I am very happy by the result, you can truly see it’s handmade.
Very comfortable and soft under the feet. I love it!
Abdelilah also provided a lot of info when requested, with great reactivity. Thank you!

28 January 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you very much for your kind words and for taking the time to share your experience.

We are truly happy to hear that you love your rug and that you can feel the comfort, softness, and authenticity of handmade craftsmanship. Your appreciation means a lot to us and to the artisans who carefully create each piece.

It was a pleasure assisting you, and we’re always happy to provide information and support whenever needed. Thank you for trusting BohemiaMarrakech and for supporting handmade Moroccan craftsmanship.

Warm regards,

Rated 5 out of 5 stars

I ordered and received 2 beautiful 8x10…

I ordered and received 2 beautiful 8x10 rugs and received them in September, and as I was doing renovations I kept them rolled up until this week when the work was done. Finally put them down on Friday and I am very happy with them . The owner kept in touch with prompt responses when I messaged him. I would definitely recommend this shop.

16 January 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you very much, Maureen, for this wonderful feedback!
We’re so glad to hear that you’re happy with both rugs and that they were worth the wait after your renovations. It was a pleasure staying in touch with you throughout the process.
Your recommendation truly means a lot to us—thank you for trusting our work and supporting handmade craftsmanship.

Rated 5 out of 5 stars

Perfect!

Very happy with our new rug. Everything went fine and easy, from placing the order to receiving it. Looks even better than expected.

15 January 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you very much for your beautiful feedback.
We are truly happy to hear that everything went smoothly and that the rug looks even better than expected.

All our rugs are 100% handmade in Morocco, crafted with care by skilled women artisans. We proudly work with more than 300 women, helping support their families and keep traditional weaving alive.

Your trust means a lot to us — thank you for being part of our story.

Rated 5 out of 5 stars

Great quality carpet

10 January 2026
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your feedback!
We’re very happy to hear that you’re satisfied with the quality of your carpet.

Each rug is entirely handmade in Morocco, woven by experienced women artisans. By choosing our rugs, you are supporting over 300 women and helping sustain their families and traditional craftsmanship.

We truly appreciate your support and trust.

Rated 5 out of 5 stars

Amazing quality and service

The rug arrived perfectly and is of amazing quality and authenticity. A true gem for any place.

22 November 2025
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you so much for your kind words, João.
We’re truly happy to hear that you’re pleased with the quality and authenticity of your rug. Knowing that it feels like a true gem in your space means a lot to us and to the artisans who handcrafted it.
Thank you for your trust and support.

Warm regards,
Bohemia Marrakech

Rated 5 out of 5 stars

Lovely rug, excellent quality!

When my rug arrived, it was so big rolled up. I thought I had this ordered the size. When we unenrolled it, it was the perfect size just super plush! Beautifully made and excellent communication from the seller. Do not hesitate if you find something you love.

16 December 2025
Unprompted review
BohemiaMarrakech logo

Reply from BohemiaMarrakech

Thank you very much, Alison, for sharing your experience.
We’re delighted to hear that the rug turned out to be the perfect size and that you’re enjoying its plush feel and craftsmanship. Your kind words about our communication truly mean a lot to us.
Thank you for your recommendation and for choosing a handmade piece.

Warm wishes,

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