mengotticouture.com 

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Rated 1 out of 5 stars

I placed an order with Mengotti Couture on May 23rd, and have been chasing them for tracking details ever since. Every single time, they have said ‘your order will be shipped this week’ but of course... See more

Rated 3 out of 5 stars

Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the f... See more

Rated 3 out of 5 stars

Absolutely loved the experience. My sunglasses arrived earlier than expected and the quality instantly stood out. They feel solid without being heavy, which makes them comfortable to wear throughout t... See more

Rated 5 out of 5 stars

A lot of reviews here made me nervous when I had to ask for a refund. But I got it in less than 24 hours and the customer service was professional, understanding and kind even though I was in a bit of... See more


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All reviews

(141)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Really pleased with the glasses

Really pleased with the glasses. The frame feels strong and durable, but it’s still lightweight and comfortable to wear throughout the day. The quality is excellent and they look even better in person.

14 May 2026
Unprompted review
Rated 3 out of 5 stars

My experience was very positive from…

My experience was very positive from start to finish. The product quality was excellent, shipping was faster than expected, and I received helpful updates throughout the process. Everything arrived in perfect condition.

13 May 2026
Unprompted review
Rated 3 out of 5 stars

I recently ordered from Mengotti and…

I recently ordered from Mengotti and was impressed with how smoothly everything went. The item arrived safely, looked exactly as described, and the packaging was done very well. Delivery was on time, and the whole experience felt reliable.

1 May 2026
Unprompted review
Rated 3 out of 5 stars

I’m happy with the whole experience

I’m happy with the whole experience. The perfume was original, packed nicely, and arrived safely. The sunglasses looked great and felt comfortable to use every day. Delivery was quick, and the service was reliable the entire time.

8 May 2026
Unprompted review
Rated 3 out of 5 stars

I had a very good experience with my…

I had a very good experience with my order. The perfume was packed very safely, and the bottle arrived without any damage. The sunglasses also felt strong and comfortable to wear for many hours. Delivery was on time, and everything went smoothly from start to finish.

8 May 2026
Unprompted review
Rated 3 out of 5 stars

Everything about the order went…

Everything about the order went smoothly. From checkout to delivery, the process was simple and reliable. The fragrance arrived safely packed, the sunglasses were comfortable straight out of the box, and the quality of both products exceeded my expectations.

2 May 2026
Unprompted review
Rated 3 out of 5 stars

Really pleased with my purchase from…

Really pleased with my purchase from Mengotti. The glasses look stylish, feel durable, and came in clean premium packaging. Delivery didn’t take long at all, and I appreciated how easy it was to track the order during transit.

29 April 2026
Unprompted review
Rated 3 out of 5 stars

What stood out most to me was the…

What stood out most to me was the customer service. I had a quick question before placing my order and received a friendly response almost immediately. The product itself was exactly as described online, and the entire experience felt professional from beginning to end.

7 May 2026
Unprompted review
Rated 3 out of 5 stars

I ordered a fragrance recently and was…

I ordered a fragrance recently and was impressed by how carefully it was packed. The bottle had plenty of protection around it and arrived without a single issue. Shipping updates were accurate the whole time, and delivery was right on schedule. Very smooth process overall.

8 May 2026
Unprompted review
Rated 3 out of 5 stars

Absolutely loved the experience

Absolutely loved the experience. My sunglasses arrived earlier than expected and the quality instantly stood out. They feel solid without being heavy, which makes them comfortable to wear throughout the day. Packaging was neat and secure too, so everything arrived perfectly.

19 May 2026
Unprompted review
Rated 3 out of 5 stars

From placing the order to receiving the…

From placing the order to receiving the package, everything went perfectly. The shipping process was fast and easy to follow thanks to the regular tracking updates. The eyewear quality exceeded my expectations — sturdy yet lightweight and very comfortable to wear daily. The perfume arrived securely wrapped with excellent protection, and all items looked authentic and well-presented. Overall, it was a dependable and pleasant shopping experience.

11 May 2026
Unprompted review
Rated 3 out of 5 stars

Very happy with how my order turned…

Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the fragrance packaging since fragile items can easily get damaged during transit. Delivery was on time, tracking was accurate, and the whole process felt organized and stress-free.

5 May 2026
Unprompted review
Rated 3 out of 5 stars

I recently purchased sunglasses along…

I recently purchased sunglasses along with a fragrance, and I’m genuinely impressed with the entire experience. Shipping was quick, and the tracking updates were clear from dispatch to delivery. Everything arrived safely and even a bit earlier than expected. The sunglasses feel stylish, lightweight, and comfortable for everyday use, while the perfume packaging was secure and protective. Overall, the service felt smooth, reliable, and professional.

5 May 2026
Unprompted review
Rated 3 out of 5 stars

From checkout to delivery

From checkout to delivery, the entire process was seamless. The item arrived in excellent condition, carefully secured with protective packaging, and the quality was even better than I anticipated. Fast dispatch and reliable service made the experience feel very dependable.

31 March 2026
Unprompted review
Rated 3 out of 5 stars

My order arrived in perfect condition…

My order arrived in perfect condition and exceeded my expectations. The packaging was neat and protective, especially for the perfume, which showed great attention to detail. The eyewear feels stylish, sturdy, and comfortable for long use. Delivery was quick, and the whole shopping experience felt professional and trustworthy.

28 April 2026
Unprompted review
Rated 3 out of 5 stars

I had a fantastic experience from start…

I had a fantastic experience from start to finish. The sunglasses feel durable without being heavy, making them comfortable to wear throughout the day. The perfume was packaged securely with excellent protection, and the delivery arrived exactly when expected. Everything about the order felt organized and reliable.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!! DO NOT BUY HERE

I am writing to report a fraudulent experience I had with Mengotti Couture.

I purchased a pair of sunglasses for nearly €1,000, but I did not receive an order confirmation. It took a week of follow-up before they provided a receipt. Despite claiming the item was in stock, they delayed providing a tracking number for two weeks. When I finally received a DHL tracking number, it remained stuck on "waiting for collection" for over three weeks.

The customer service interactions were unprofessional and used fabricated, copy-pasted responses. Additionally, I discovered that the sunglasses manufacturer does not list Mengotti Couture as an authorized retailer, suggesting the products may be counterfeit or non-existent.

I have since flagged this as a fraudulent transaction with my bank and received a full refund. I strongly advise others to avoid this business, as claims to be based in London but it's actually Lebanese!

UPDATE:
Their reply is also a lie. Not only did they identify my order, but they also called (I didn't answer) and emailed me immediately, stating the item was ready for shipment and asking me to remove my review. SCAMMERS!

24 April 2026
Unprompted review
mengotticouture.com logo

Reply from mengotticouture.com

We are currently unable to identify your order. Our customer support team is available through both Live Chat and WhatsApp on our website, and we invite you to contact us directly so we can investigate the matter properly.

We would also like to clarify that all of our business locations and company information are clearly mentioned on our homepage, Contact Us section, and Terms & Conditions pages.

Best Regards
Mengotti Team

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