mengotticouture.com 

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Rated 3 out of 5 stars

Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the f... See more

Rated 3 out of 5 stars

Absolutely loved the experience. My sunglasses arrived earlier than expected and the quality instantly stood out. They feel solid without being heavy, which makes them comfortable to wear throughout t... See more

Rated 3 out of 5 stars

I ordered a fragrance recently and was impressed by how carefully it was packed. The bottle had plenty of protection around it and arrived without a single issue. Shipping updates were accurate the wh... See more

Rated 1 out of 5 stars

They are scamming everyone; after placing an order, I received the notification that it was unavailable. I was supposed to receive a refund of the total amount, but I still haven't received it. They a... See more


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Breach of guidelines

All reviews

(138)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I bought sunglasses as a gift

I bought sunglasses as a gift, and they were delivered safely and looked amazing. The packaging and attention to detail made the whole experience feel premium. I’m very happy with my order and the service provided.

10 December 2025
Unprompted review
Rated 3 out of 5 stars

I received my order faster than I…

I received my order faster than I thought, and the product quality exceeded my expectations. Everything was handled carefully, making the whole experience smooth and enjoyable. Truly satisfied with this purchase.

10 December 2025
Unprompted review
Rated 3 out of 5 stars

The moment I received my order

The moment I received my order, I could tell care had gone into every step. The product looked premium, arrived in perfect condition, and met all my expectations. It’s rare to find this level of consistency in online shopping.

5 December 2025
Unprompted review
Rated 3 out of 5 stars

I wasn’t sure what to expect at first

I wasn’t sure what to expect at first, but the experience turned out to be excellent. The packaging was clean and secure, the product was clearly genuine, and delivery was quicker than promised. I’d gladly shop here again.

2 December 2025
Unprompted review
Rated 3 out of 5 stars

From placing the order to opening the…

From placing the order to opening the box, everything felt well-handled and professional. The item arrived safely, looked authentic, and matched the quality shown online. This kind of reliable service makes shopping enjoyable.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

They have products on their webpage that are not available

I bought a sunglasses on July 22nd and after 2 days they contacted me saying that unfortunately the product was not available, I request a refund and until today (almost 2 months later) I don't have my money back, they say that the company bank should send a confirmation but that is not true... I canceled one order in ebay around the same time and I saw my money back almost immediately... this is a fraud to me!!!

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Trust, save your money

First week of August, I ordered Century/Dunhill. Site advertised in stock and ready to ship. Received email saying it was out. They asked if I wanted something different. No I just wanted my refund. After several emails asking if I wanted something else. No, just refund, I still have not received refund! 25 days later and still no refund! This company are liars and thieves, don’t give them any money!

16 August 2025
Unprompted review
mengotticouture.com logo

Reply from mengotticouture.com

Dear Mr Tyler

Thank you for your feedback. Please always check your spam folder before assuming no response. Your order was $31 for perfumes, and it’s hard to believe we wouldn’t process such a refund. We still appreciate your kind words.

We do our best in pleasing our customers.

Best regards

Rated 5 out of 5 stars

Updated review

Updated

Initially, I experienced poor communication for about a month before posting my review. However, on the same day I wrote it, I received a call from a very polite representative who offered me a refund and, as a goodwill gesture, the same item delivered free of charge if it’s available in stock. The review should have been updated at that point, but I’m still waiting to confirm with my bank whether the refund has arrived, and the delivery of the sunglasses is yet to be confirmed. I’ll provide an update once I have a clearer picture.

29 August 2025
Unprompted review

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