Memory Foam Warehouse Reviews 

2,435
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, finding them to be excellent value for money. Many people appreciate the superb service received, highlighting the ease of ordering and the overall positive experience with their purchases. However, some customers experienced issues with delivery services. There were instances of delayed deliveries, incorrect delivery dates, or poor communication regarding delivery schedules. Additionally, a few people received incorrect items or products that were damaged during transit, requiring replacements or further action.

What people talk about most

Product

People report positive experiences with products, especially mattresses, highlighting their comfort and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast and efficient delivery, often... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the comfort and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers had positive experiences with price, consistently finding products to be of good quality at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more

Company replied

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service. Can’t fault it at all. I had an issue with my first mattress where it didn’t flump up fully on the corner. Email was replied to immediately and a replacement organised. Del... See more

Company replied

Rated 5 out of 5 stars

Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,435)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely a win.

Ordered for my maid who sleeps on a low wooden bed. She's been having back pain. The new mattress was good price. It arrived really fast. It fixed the back pain and she is really comfortable. Definitely a win.

16 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope many comfortable nights sleep are enjoyed. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent Mattress

Mattress is great and exactly as described on website. Delivery was very fast and Mattress was well packaged.
Only issue was Mattress smell as it took 2 weeks of airing it for it to dissipate.

12 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

The mattress was good quality

The mattress was good quality. Sleeping well. The only problem I found was that it had a peculiar smell at first. This dissipated after a couple of weeks.

11 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fantastic mattress!

Easy website to navigate, delivery was quicker than expected and the quality of mattress for the price is amazing! Absolutely brilliant value and service.

10 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

New affordable mattress to help reduce my back pain.

I neededa new mattressand it was delivered on the second workind day after the order was placed.
The mattressitself has greatly helped reduce my back pain.

23 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Product arrived in good condition and…

Product arrived in good condition and on time. Really pleased with the night's sleep I'm getting. The only reason I haven't given it a 5 star rating is that I wasn't notified when it was arriving as promised. I'm retired and was in so it didn't make too much difference.

18 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Always a pleasure using these guys

Always a pleasure using these guys. They deliver within one to two days, quality is fantastic and amazing value for money. Long may they continue.

18 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very comfortable. Love it.

31 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

From purchase to delivery was a few…

From purchase to delivery was a few days and the mattress is quality.

11 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

3 Matresses.

I ordered a standard double mattress and 2 bespoke mattresses.
The customer service over the phone was excellent, calls were followed up.
The mattresses arrive in a matter of days and are excellent.
I will be ordering 2 more bespoke mattresses in the next few days.

10 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 3 out of 5 stars

Thickness is important

Think l need a thicker mattress as the one l bought is 15cm and l had a 25cm thickness.
Still good value for the money but doesn’t quite suit me.

2 February 2025
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Reply from Memory Foam Warehouse

Hi Suzanne, as discussed this model is supplied with the reassurance of the 200-night sleep trial that can be used if the mattresses have been removed from the original packaging. I hope you can use this to swap the mattress from one more suitable. Kind regards, MFW Customer Service

Rated 4 out of 5 stars

Amazing mattress at a good price

Mattress delivered within the advised times 😊 was well packed and well protected. This was a good job as the company that delivered it dumped it round the side of our house with no notification that it was being delivered or that it had been delivered. It was only when I went to my rubbish bin that I found it!!
Once unpacked we left for a good 12 hours before putting it on our bed.
Now we love it, it's soooo comfortable our sleep has improved loads and waking up stiff and aching is a thing of the past!!
Would highly recommend this Mattress if you have lower back pain like me and neck pain like my partner. Another bonus is we can't feel it when either of us turn over 😊😀

19 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

I would highly recommend this mattress…

I would highly recommend this mattress usually takes me weeks to get use to a new mattress but not this time slept like a baby first night super comfy thank you 😁

1 February 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Simple

Simple. Easy, and quick!

31 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Mattress at first feels strange

Mattress at first feels strange, like it’s going to be too soft! Don’t worry!! My husband and I are having the best sleep in years

29 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great mattress

Easy website to navigate and explain the different mattress types. Have used them before so knew the quality is great and order arrived quickly. I already recommend this site to others.

28 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great service & comfy mattress

Because of my deteriorating health, I had to have an NHS adjustable bed to be able to sleep at night. It was supplied with the usual bog standard NHS foam mattress (not the most comfortable!) so I looked around for a mattress which would be OK on the bed. I rang the company & a very helpful lady spent some time finding out which mattress would be suitable so I ordered it &was told that delivery would take 3 to 5 working days. The following day DPD arrived with a large heavy box which was the mattress! I put it on the spare bed for 24 hours, as instructed & when I put it on my bed, I could not believe how comfortable it was. I have now been sleeping on it for a couple of weeks & it is very comfortable in any position of the bed. Great service & great mattress.

28 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Memory Warehouse to the rescue.When I told them the second mattresss…

When I told them the second mattresss in my order had been lost by the delivery company they INSTANTLY despatched another without charge. And were extremely nice about it.

23 January 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

This mattress is so comfortable and…

This mattress is so comfortable and affordable.

27 January 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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