Melbet  

Updat
SCAM WARNING: Circular Deception & Refusal to Close Account
​Review Update: > After my initial review, the "Customer Support" replied here telling me to contact the "Security Department". I did exactly that, and the Security Department's response was: "Go back to Customer Support".
​This is a clear and intentional "Ping-Pong" tactic to avoid closing my account and to ignore Responsible Gambling rules. They are publicly lying in their responses to look professional, while privately dragging me into an endless loop.
​I have screenshots of this circus. If my account is not closed immediately, my next step is a formal complaint to the Curacao eGaming licensing board with all the evidence of this manipulation.
​Don't trust their "helpful" replies here; it’s just a show.
​I strongly warn everyone to stay away from this site. I created an account , I immediately requested to delete my account and personal data.
​Despite providing my Government ID and Phone Verification, the support team is intentionally stalling and refusing to close the account. They claim that "gaming accounts cannot be permanently deleted," which is a blatant lie and a direct violation of the Curacao Gaming License (No. 8048/JAZ2020-060) and Responsible Gaming standards.
​They are holding my personal data hostage and ignoring my legal right to Permanent Self-Exclusion. This is a serious privacy breach and unprofessional conduct.
​My Account ID: [679182163]
​I will not remove this review until I receive official confirmation that my account is permanently deleted and my data is wiped from their servers. I am also filing a formal complaint with the Curacao Gaming Control Board........

​Update: I have already followed your instructions and contacted your Security Team via email as requested. I provided my Account ID: 679182163. I am now waiting for official confirmation of the permanent account closure and data erasure. I will only update this review once my request is fully processed.

Withdrawal Issue & False Information - ID 1577147901 - Unprofessional Support
writing this to warn others about Melbet. I have a major issue with a deposit of 160,000 DZD and winnings that were illegally voided on March 5th/6th.
Even though agent Qasim admitted there was a technical error (Inquiry #14205112), the support team is now stalling and providing false information, claiming my email is not linked to my account—which is a complete lie as my account is fully verified.
I have all the screenshots, chat transcripts, and proofs. They are withholding my money without any legal reason. If this is not resolved immediately, I will escalate this to the Curacao Gaming Authority.
Account ID: 1577147901
Status: Unresolved - Avoid this site!

I made a deposit of 500 EGP on March 12, 2026, at 5:27 AM, and the transfer went through. I contacted the all supports ( mail.phone) and sent them a screenshot of the transaction and a video from the Vodafone Cash app showing the process and the transaction ID. I also sent a screen recording of my conversation with support, where they confirmed the transfer was successful and that the issue is with the company's agent number. Despite all this, they are asking for a stamped account statement, which is impossible since it requires a prosecution warrant and a company letter. It feels like they are setting a trap so I would give up on my money .
my ip : 1477993063

Absolute scam banned my account for absolutely no reason with active bets in it

One of the worst apps to work with as depositing is oky but when it comes to withdrawing you cannot as they keep sending withdrawing codes that are rejected coz they are a scum in totality.

Melbet Account ID:6577382

After placing a bet on Melbet and winning, I requested a withdrawal from my account. Usually, withdrawals from their platform hit my bank account in under 10 minutes, so when this one started taking hours, it immediately seemed strange.

It was already late, so I went to sleep. When I woke up, I saw an email from Melbet saying I needed to complete a “video verification” because my account had been flagged.
When I tried to log in to check what was going on, I was met with a message saying my account had been blocked.
Honestly, this feels very unfair. It’s like the moment someone wins and tries to withdraw their money, their account suddenly becomes an issue. Instead of processing the withdrawal, they block the account.

For context, I currently have over ₦200,000 in that Melbet account, and now it’s suspended without any clear explanation. Even if they decide to permanently close my account, the least they could do is allow me to withdraw the money that belongs to me.

Right now it just feels like my funds are being held for no good reason, and that’s not how a legitimate platform should treat its users.
To anyone thinking about joining Melbet, just be careful.

My experience so far has been really frustrating and disappointing. I honestly wish I had seen the many negative reviews before putting my money on their platform.

(Edit: Adding more context)
this issue started on March 5th, 2026. Since then, I’ve been in contact with Melbet support. They asked me to send a live photo of myself holding my valid government-issued ID for verification.

I’ve done that multiple times and sent the photos through email as requested.

Despite this, they keep replying with the same scripted response claiming that the text on the ID is not clearly visible. That doesn’t make sense because the image is perfectly clear the details on the ID can easily be seen.

At this point, it feels like they are just making excuses instead of resolving the issue. I have submitted every document they asked for, yet my account is still blocked and my funds remain inaccessible.
It’s extremely frustrating and makes the situation look very questionable.

Very Bad Experience – Funds Not Credited
I am writing this review to warn others about my current situation.
I have made three separate deposits, all successfully deducted from my bank account. However, none of these deposits have been credited to my Melbet account.
I immediately created support tickets for all three transactions and contacted customer service via email. I provided all requested documents, including official bank confirmation, transaction IDs, dates, and proof of payment.
Despite fully cooperating and sending every required document, nothing has been resolved. It has now been more than a week with no clear answer, no timeline, and no solution — only repeated requests to “wait.”
This is completely unacceptable. Deposits should not take over a week to process, especially when verified proof of payment has been provided.
Holding customers’ money without resolution damages trust and raises serious concerns about reliability.
I expect immediate action to credit my account or refund my money. Until then, I cannot recommend this platform to anyone.
I sincerely hope this issue is resolved quickly

Worst experience ever
I made a deposit but when I am trying to withdraw its not showing any options to withdraw . Its all greyed out
How to withdraw my winnings now ?
If u call their customer care they just give reasons and cut the call
Issue not yet resolved
Worst betting app ever

Melbet is such a scam. My bets were winning based on the official box scores of the National Basketball Association (NBA). The over bets I placed should have won, but on their end they were marked as losses. They have their own reference for NBA stats. It feels like you’re not allowed to win two times in a row, or else something like this happens to you.

Their customer service is also useless. They don’t take any action and are completely worthless.

I already sent an email to your security team. Awaiting your response

I cannot withdraw my money. When I try to access the withdrawal page, a blank white page appears with no options and it says "Authorization failed".
Id :1285627715
I contacted them and they said that the problem goes back to the security department. I contacted the security department and they did not respond for 3 days.

Customer service is Trash here, did email, chat support and called me.
Nothing resolve, giving me alibi's and delay resolution. Until now still did not receive anything from my deposit.

I got all the documents, proof, screen shots and screen recordings and this melbet site and app with there customer services are bunch of Scammers after they receive my money.

Update it's already March 4, 2026
Until now they are still investigating, since month of February lol.
I have submitted everything with there response and documents needed still no answers. SCAMMERS AND FRAUDSTERS!!
BE CAREFUL OF MELBET DON'T BET ON THIS SITE.

Fraud Company
This company worker Fraud
Mere sath 15500 ka fraud kar gyi company

My second game Winning was carried out to the 3rd game result without my consent and it turns out that I lost the second game even the team I bet on won, chat support is totally unreaible it went offline without fixing the issue and I did my money back, TOTALLY SCAMM and Untrustworthy, don't use this App

They are just worried about stealing from customers, I've even lost more than I've won on your site but somehow, you don't want to pay what you owe. I submitted every document you asked for and since there's nothing left to ask, you just steal the money. Focus on actually being a good sports book and not wanting people to think that you are

Country is NIGERIA
GMAIL IS Muizgbadebo324@gmail
I am writing this review to share my frustrating experience with MELBET.
My Bet ID is 1550885353, and my withdrawal has been on hold for over a week due to repeated verification requests. Each time I submit the required document, I have to wait about 72 hours for a response, only to be asked for a different document. The process keeps repeating without resolution.
I provided my bank statement generated directly from the official app of PALMPAY, but it was rejected as “fake.” I was then asked to provide an electricity bill. In my area, we use prepaid meters, so I generated the bill from the official app of Ibadan Electricity Distribution Company (IBEDC). This was also rejected as “not original.”
To further prove its authenticity, I even recorded a video showing the document being generated from the official platform, which was acknowledged by their team. Despite this, my withdrawal is still being withheld.
I have cooperated fully and submitted genuine documents from official sources. The long response intervals and repeated document requests have caused unnecessary stress and delay.
I hope this issue is resolved promptly and that the company improves its verification process to avoid putting other customers through similar frustration.
— Muiz Gbadebo
Bet ID: 1550885353

Let’s call this what it really is: Melbet and 1xBet are not casinos. They’re digital predators dressed up as entertainment platforms, designed to suck money out of players and make sure it never comes back.

Deposits? Oh, they’ll take your money instantly—no questions, no friction, no checks. But the moment you try to withdraw? Suddenly, all the payment methods you used are “not available.” Convenient, right? It’s like a one-way trapdoor. Money goes in, but it never comes out.

These brands are owned by the same shady company, so don’t be fooled by the different names. It’s the same scam wearing two different masks. There’s a reason they can’t operate freely in their own countries—because real regulators would shut them down instantly. So instead, they roam other countries like parasites, targeting players who just want entertainment and fair play.

And how are these predators allowed to operate in Canada? Do they pay taxes? Highly doubtful. Everything about them screams offshore shell operations and regulatory dodging. If any serious authority actually looked closely, they’d probably be chased out faster than they can print another fake promo banner.

Their “cashback” promotion is another joke. It’s engineered to keep you losing and thinking you’re getting something back. Try withdrawing that cashback and see how fast the system turns into a brick wall. Good luck even getting to that point.

This isn’t gambling. This is exploitation.
This isn’t a casino. This is a wallet-draining machine.
And the people behind these platforms? They are the kind of opportunists who profit from other people’s hope and entertainment.

The best thing anyone can do is stay away, spread awareness, and expose these platforms. Companies like this should never have existed in the first place.

--Feedback : They asked for my details, provided them all. They want me to send email to complaints @ melbet.com instead of posting a review. Lol.
I think I hurt their chest with these facts about their site.
If this review gets taken down, that clearly means, TRUSTPILOT received their offer to delete this review. This will be posted all over the internet. Reddit, Google, Quora, Instagram, Facebook, Twitter.

SCAM online site.
been trying to withdraw my winnings for days thru interac,they keep refusing the withrdawal and telling me to try again later, they reasoning keeps going round and round for days now, no answers they just keep telling you to try later or technical issue. its been days nothing happen, they just scamming people. avoid this betting site at all cost.

This company is a scam.

Account ID: 8136731734

My account was blocked for Identity verification. I sent an email to the team on 27th January regarding that.

I was asked to provide my Identity card, picture holding same identity card and phone containing our email exchange, then a transaction history of my bank where I made deposits into my melbet account.

I provided everything requested for. Next the team said I should hold on for video verification before I can access my account.

This back and forth has been going on for 15 good days, that is half a month, I keep asking for either the video verification, access to my account or a refund of my money, but they keep saying I should wait, they will get back to me.

For 15 days you can reply my mail saying I should wait, but can’t allow me access to my account, am I had running games as at the timey account was restricted

They are scams who just want to take my money, and it is sad

**Update:
I have sent a mail to the complaints team as requested. Cannot share my email here due to T&C.

My account ID is visibly up there if truly Melbet wants to resolve my issue.

Country: Nigeria

Till then, please stay away from them, they are terrible scammers.

Update: 13-Feb-26
Melbet is claiming in trustpilot that my profile does not exist

How every two days ago they acknowledged my mail and documents which I provided still on trust pilot. Shame on you guys

Meanwhile, I have been communicating with the verification team and also copied the complaints team in the mail regarding this issue and was told by the verification team that I should wait between 90 days to 1 year for resolution is this issues.

This simply means you have scammed me of my money and do not plan to repay me

Check mail correspondence from sabgyy@gmail and tell me you did not get my mail nor have my account

Bunch of scammers.

EVERYONE SHOUKD STAY AWAY FROM THEN PLS

Scam bookmaker. Avoid at all cost. All of them betwinner , 1xbet , malbet is exactly the same and the have many other. But all is same company. I create account on malbet I didnt even claim bonus etc. I deposit usdt and I won and when I try to withdraw deposit they suddenly as for document which I have no problem of providing. But they keep repeating same message even after i sent the document exactly the way they asked. Careful its a scam. Dont take my words. Try yourself and see for sure. Fraudulent and scam bookmaker. Scammers. They now ignore my emails. Dont ever use their services. Its biggest scam