Id- 1374081933 , this is my first bad experience at melbet. I have made a deposit on 19th July 11.42 PM of rs 9500, its more tha 72 hours now Nd the payment is still not credited after talking mu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Id- 1374081933 , this is my first bad experience at melbet. I have made a deposit on 19th July 11.42 PM of rs 9500, its more tha 72 hours now Nd the payment is still not credited after talking mu... See more
Company replied
This is a scam website. I opened an account depositing NZD40. The website said payment successful. Nothing credited to my account and apparently they have 'payment issues'. The only issue is that this... See more
Company replied
Id 797596421 Edit: The payment query has been closed despite providing bank statements and video proof of transaction taking place. Melbet stole my money. Edit: Day 6 and still no sign of my... See more
Company replied
Don't deposit your money on this application because it will never arrive. They will deprive you from your own money and when you write them they don't offer any solutions and block you from messagi... See more
Company replied
Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules
Cyprus
Review:
My Melbet account (ID: 1640773681) has been blocked without any valid reason. I have a total balance of 212,405 PKR in my account which I am unable to withdraw. I have contacted support multiple times and even reached out to the license provider, but no solution has been provided yet. This is completely unfair. I want my funds to be released immediately. Be careful with this site!
Regards,
Aamir Khan. ....
I have already provided all video proofs to your team members Asan, Shazia, Taiyab, Bilal, Farman, and Shafqat (Game ID: 1640773681). If needed, I can upload all these proofs here on Trustpilot as well to show everyone. Stop the excuses, release my balance, and unblock my account immediately!
Regards,
Aamir Khan.....
Dear Melbet Team,
I am sending you the video evidence on this live chat as well. My Game ID is 1640773681, and you can clearly see that my balance is 212,405.6 PKR.
It is extremely frustrating that you claim my account is fine while I am facing constant issues. My two withdrawals of 3,000 PKR each from April 19th (03:23 PM and 03:25 PM) are still pending. Moreover, I cannot use my remaining balance to play games as it gives an error, and I cannot withdraw it either.
Stop giving me excuses. If there are no restrictions, then why am I unable to access my funds? This is a serious technical block on your end. I demand that you process my pending withdrawals and fix my account access immediately.
I have provided all the proof, now tell me exactly when will this be resolved? I am waiting for your immediate action.
Regards,
Aamir Khan"
..."Regarding my account and the ongoing issues: I have already provided live proof to your entire support team. If you cannot resolve these matters, provide a clear and full explanation immediately. I expect a definitive response.
Regards,
Aamir Khan"......
Melbet Team,
I am writing to demand a clear and final answer regarding my account. I have already provided live proof and screen recordings of my winnings to all your support and info teams, yet the issue remains unresolved.
If you do not intend to resolve this matter or pay my winnings, tell me clearly and directly. I have already submitted every piece of evidence and proof of my bets to all your departments.
Stop avoiding the facts and provide a final decision regarding my account immediately.
Aamir Khan
Game ID: 1640773681

Reply from Melbet
This is fully scam platform.. i play in this platform past 6 month my deposit not credited in my gaming id ... This website is very worst then customer care is also very very worst.. don't bet this platform

Reply from Melbet
Don't trust melbet it's froud apps .don't put money in melbet app.fake support team .i have follup last 10 day but my winning money is not show in my account.my account no 1649159279

Reply from Melbet
This website is shit I went through all the process of verification got verified and now my odds are refuced by 50% compared to when I’m not logged in. Imaging displaying 1.87 odd when logged out and displaying 1.48 odd when logged in

Reply from Melbet
I am a verified user (ID: 827048497). I have a balance of $4,220.77 that I won fairly. On April 23, I successfully withdrew $1,250 via ACLEDA Bank. However, for the last 6 days, every withdrawal request has been manually 'Rejected by Operator.
Noted: Initially, the disputed amount was $4,220.77. While Melbet processed $1,500 after my initial complaints, they have now completely blocked the remaining $2,720.77 for over 14 days using 'Operator Declines' to prevent me from fully withdrawing my winnings.
Even when I follow the support agent's advice to request small amounts ($100), they still reject it. They have also removed the ACLEDA withdrawal option from my account while keeping it available for deposits. This is a clear scam tactic to stop winners from cashing out. I have emailed Security and Info departments with full proof, but they are ignoring my messages. Give me my money!
UPDATE (April 29): I have received your response. I have just sent all 7 requested details, including my bank statement and screenshots of the manually rejected transactions, to your complaints department as instructed. I am waiting for an immediate resolution and the release of my $4,220.77. User ID: 827048497.
UPDATE (May 6, 2026):
I have new evidence of systemic obstruction. My $500 withdrawal was initially 'Approved' (see image_68.png) but was manually changed to 'Declined by operator' just minutes later (see image_69.png). This has been happening since April 23rd. Additionally, the Bank Transfer option is hidden from my withdrawal page while remaining active on the deposit page. I demand a final resolution.
Update May 7: Melbet's 'Complaints Team' is not helpful. They told me to retry, but my new requests at 07:04 AM and 09:29 AM were both manually rejected within minutes. They are playing a cat-and-mouse game with my $2,720.77.
UPDATE (May 8, 2026):
The deception continues. Today, Melbet Support and the Complaints Team provided contradictory excuses to stall my $2,720.77 withdrawal:
• Contradictory Lies: One department blames 'third-party technical issues,' yet my transaction logs today at 10:36 AM and 10:49 AM clearly show 'Declined by operator' within minutes. In software terms, an 'operator decline' is a manual human action, not a bank error.
• Predatory Demands: They are now trying to force me to use 'alternative methods' (like Cryptocurrency) which require me to deposit more funds and place more bets. I view this as an attempt to put my balance at further risk.
• Fake Escalation: They claimed my case was 'escalated' to the Payment Department, yet the manual rejections by their staff continue immediately after.
I have documented all these manual blocks and contradictory emails and submitted them to AskGamblers. I will not stop updating this review until I receive my funds.

Reply from Melbet
Dear Team!
I want to believe the competent team will look into my query as soon as possible. As a regular customer on your platform, it is very disheartening to rely on unfulfilled rules set by you!
I met all the required requirements to avail a bonus that was generated by your system, but disappointingly, is it over a year now waiting for the amount to be credited. I tried to encage customer care, but nothing came out of that and I simply wasted my time.
This is my account ID : 718749751

Reply from Melbet
I am writing this to warn others. It has been one week since I deposited 100 MAD to my account (ID: 1628278643). I sent all the proof of payment, and I even received an official email from Melbet support confirming they received the money, yet they refuse to credit my account.
Every time I create a request, they reject it. I have sent multiple emails with screenshots of their own confirmation, but they are ignoring me. This is pure theft and unprofessionalism.
Account ID: 1628278643
Transaction Date: April 10, 2026
Status: Money stolen and not credited for 7 days.
Do NOT trust this site unless they resolve this issue immediately.

Reply from Melbet
I am extremely disappointed with MelBet and how they treat loyal customers.
My account number is 850407237.
I have been an active user for a long time, making frequent and significant deposits. However, I later discovered that my account was set to receive cashback based on balance instead of placed bets — something that was never clearly explained to me.
Because of this, I received very few promo points despite my high level of activity and continuous deposits. When I contacted support and requested a fair review or compensation, my request was completely rejected without any flexibility or consideration.
They keep saying the system is “automated” and “final,” but this does not justify the lack of transparency or fairness. A serious platform should value loyal customers instead of hiding behind system limitations.
This experience has been very frustrating and disappointing. I expected much better treatment.
Based on my experience, I do not recommend MelBet.
UPDATE:
MelBet has responded asking me to contact their support via email again.
However, I have already contacted their support multiple times without any solution. Redirecting me again does not solve the issue and only delays it.
I am still waiting for a fair and transparent resolution regarding my account and cashback settings.

Reply from Melbet
Imagine this.
You deposit money into your account. The funds never reach your gaming balance.
You contact support. You send countless emails. Replies are rare. When they do respond, they promise a refund. It never comes.
You post your experience on Trustpilot. They reply and ask you to email complaints @ melbet.team. You do it immediately. Still no resolution.
How would you rate this experience?
Misleading. Unreliable. Crooked.
Account: 1429404517

Reply from Melbet
My 35K is stuck with the company for no reason I have provided them with all the required need still they are not allowing me to access my account I really want to take them to highest court of the world
.......
That is all excuse you have not to give my money
I will make sure i will sue you guys to the highest court
Tell me here what do you need i am ready to provide whatever documents you need

Reply from Melbet
Melbet account id - 1617720233
I deposited 200 riyal using barq app to the provided account details.
The transection was successful and money debited from my account.
But money didn't credited on my melbet wallet.
I raised a complaint.
I sent many mails.
Provided all the documents.
It's been 3 days already
Still my issue not resolved.
I don't know where the hell is my money.
Either credit it on my account or refund it to my bank.
But i feel like fraud. They scammed my 200 riyal. Maybe the agent. Or the company is theft.
I used to love this website. Easy game play, good odds, easy diposit and withdrawal.
I suggested it to many my friends.
But after this case i no longer trust this website.
And i say this to all. I'm a youtuber. I'll make a complete video about this metter.
200 is not a big amount. But the thing is. Trust matters.

Reply from Melbet
I had a very bad experience with Melbet.
I requested a withdrawal of 14000 DZD, but the money has not been received for more than 20 days.
They kept asking for multiple verifications. I provided everything, including a video from my BaridiMob bank app, which contains sensitive personal information.
Despite this, they continue to delay and ask for more unnecessary proofs.
This behavior looks like intentional delay to avoid paying users.
If my withdrawal is not processed immediately, I will escalate this case further and publish all evidence publicly.
I do not recommend this platform.

Reply from Melbet
Hello, the problem persists and I am still waiting. Please help me get my money back and hold this fraudulent agent and anyone who assists him accountable.

Reply from Melbet
scammer. i pay already 7 days ago they don't give my deposit amount on my gaming account. no one reply me

Reply from Melbet
I am from Morocco and I want to share my experience with Melbet.
My account (ID: 1468348711) was suddenly closed after I contacted the Security Department, without any clear reason. I did NOT withdraw my funds, and there is still a remaining balance of 3997 MAD in my account, which is only my deposited money.
I provided all the requested documents, including a selfie with my ID and the security email visible, as well as my bank statement, but my account was still blocked.
After the account was closed, I lost access to my balance and was unable to withdraw it.
I kindly ask Melbet to review my case, provide proof if any withdrawal was made, and allow me to withdraw my deposited funds.
Account ID: 1468348711

Reply from Melbet
I have been trying to verify my account (ID: 1607794175) for days. I provided all the requested documents, including the selfie with my ID and the security email visible, yet I am only receiving automated responses. My funds are being held without a valid reason despite my full compliance with their security requirements. I need an immediate manual review and my account to be unlocked. This is very unprofessional."
Update: It's Monday and still no response or resolution for my account 1607794175. My money is still held. This is unacceptable

Reply from Melbet
I am Akash Deore, using MELBET since 2020 (ID: 200825587). My account was blocked on 4 September 2022.
I have always played using my own deposited money and never used any bonus. I have not violated any terms and conditions.
I referred my tenant, Mr. Ravindra Baburao Patil (ID: 227272675), and only helped him with registration and basic usage as he is not familiar with English. He used his own mobile, bank account, and played independently. We are two different individuals, though we share the same residential address.
I never used his account nor allowed him to use mine. He stopped playing in January 2022.
I have already submitted all required documents and can provide any additional proof. I kindly request you to review my case and unblock my account, as I have funds in it.
Your security team has blocked my mail id. So they are not getting my mails.

Reply from Melbet
Title: Unjust Account Closure, Withheld Funds, and No Response from Support – MelBet Partners
I am submitting this complaint against MelBet Partners due to unfair account closure, blocked access to my player account, withholding of my legitimately earned affiliate funds, and lack of response from their support team.
Affiliate ID: 3296219
Player Account ID: 1312679945
I was promoting MelBet in good faith and in full compliance with their terms and conditions. I successfully generated legitimate affiliate earnings and transferred these profits to my player account, as allowed by the platform.
I did not withdraw the funds and left them in my player account. Shortly after, I received a message stating that my affiliate account could not be confirmed, and it was closed without any clear explanation or evidence of violation.
After this, I attempted to log in to my player account, but I was unable to access it. The system indicated that my password was incorrect. I tried multiple times to reset my password using the "Forgot Password" option, but I did not receive any reset email.
Additionally, I contacted their support team via email () to resolve the issue, but I have not received any response so far.
This situation raises serious concerns:
- My earnings were generated legitimately.
- Funds were transferred but never withdrawn.
- My affiliate account was closed without justification.
- My player account access was blocked immediately after.
- Password recovery is not working.
- Support team is unresponsive.
I request the following:
- A clear and detailed explanation for the account closure.
- Immediate restoration of access to my player account.
- The ability to withdraw my funds without restrictions.
If this issue is not resolved promptly, I will continue escalating this matter through multiple complaint platforms and relevant authorities.
I hope this issue will be handled fairly and transparently.
Sincerely,
Hassan

Reply from Melbet
I have been unable to withdraw my money from MelBet for over 30 days, and this situation is extremely frustrating.
The only withdrawal method available to me (POS agent) has completely disappeared from my account. The agent I previously used is not responding at all, and his phone is switched off.
I contacted customer support many times, provided all requested documents and screenshots, and fully followed their instructions, including account verification and account merging. Despite this, I keep receiving the same repeated responses that the issue is “under investigation” with no real progress or solution.
At this point, I am completely unable to access my funds, which is unacceptable.
This experience has seriously affected my trust in the platform. I strongly advise others to be very careful.
I still hope MelBet resolves this issue immediately so I can update this review accordingly.Update: MelBet asked me to contact their processing email, which seems to be a standard response. I am waiting for a real solution to my withdrawal issue.Additional details:
My withdrawal issue started more than 30 days ago. I attempted to withdraw my funds using the only available method (POS agent), but suddenly the option disappeared from my account.
The agent I used before is not responding on WhatsApp, and his phone is switched off.
I contacted MelBet support many times and received only repeated responses saying the issue is under investigation without any real solution.
After posting this review, I was asked to contact the processing team. However, they informed me that this issue is not their responsibility and redirected me back to support.
This has created a continuous loop with no resolution, and I am still unable to access my funds.
All screenshots and evidence are available.

Reply from Melbet
You blocked my account for security reasons and I cannot withdraw money. Why did you do this, and I expect proof of this. Otherwise, I will file complaints with all legal licensing authorities regarding your company, if that's the license you are registered with.

Reply from Melbet
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