Melbet  

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Rated 3 out of 5 stars

Id- 1374081933 , this is my first bad experience at melbet. I have made a deposit on 19th July 11.42 PM of rs 9500, its more tha 72 hours now Nd the payment is still not credited after talking mu... See more

Company replied

Rated 1 out of 5 stars

This is a scam website. I opened an account depositing NZD40. The website said payment successful. Nothing credited to my account and apparently they have 'payment issues'. The only issue is that this... See more

Company replied

Rated 1 out of 5 stars

Id 797596421 Edit: The payment query has been closed despite providing bank statements and video proof of transaction taking place. Melbet stole my money. Edit: Day 6 and still no sign of my... See more

Company replied

Rated 1 out of 5 stars

Don't deposit your money on this application because it will never arrive. They will deprive you from your own money and when you write them they don't offer any solutions and block you from messagi... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


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(1,531)

330 reviews in the last 12 months

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Rated 1 out of 5 stars

Review:

Review:
My Melbet account (ID: 1640773681) has been blocked without any valid reason. I have a total balance of 212,405 PKR in my account which I am unable to withdraw. I have contacted support multiple times and even reached out to the license provider, but no solution has been provided yet. This is completely unfair. I want my funds to be released immediately. Be careful with this site!
Regards,
Aamir Khan. ....
I have already provided all video proofs to your team members Asan, Shazia, Taiyab, Bilal, Farman, and Shafqat (Game ID: 1640773681). If needed, I can upload all these proofs here on Trustpilot as well to show everyone. Stop the excuses, release my balance, and unblock my account immediately!

Regards,
Aamir Khan.....
Dear Melbet Team,
I am sending you the video evidence on this live chat as well. My Game ID is 1640773681, and you can clearly see that my balance is 212,405.6 PKR.
It is extremely frustrating that you claim my account is fine while I am facing constant issues. My two withdrawals of 3,000 PKR each from April 19th (03:23 PM and 03:25 PM) are still pending. Moreover, I cannot use my remaining balance to play games as it gives an error, and I cannot withdraw it either.
Stop giving me excuses. If there are no restrictions, then why am I unable to access my funds? This is a serious technical block on your end. I demand that you process my pending withdrawals and fix my account access immediately.
I have provided all the proof, now tell me exactly when will this be resolved? I am waiting for your immediate action.
Regards,
Aamir Khan"
..."Regarding my account and the ongoing issues: I have already provided live proof to your entire support team. If you cannot resolve these matters, provide a clear and full explanation immediately. I expect a definitive response.
Regards,
Aamir Khan"......

Melbet Team,
I am writing to demand a clear and final answer regarding my account. I have already provided live proof and screen recordings of my winnings to all your support and info teams, yet the issue remains unresolved.
If you do not intend to resolve this matter or pay my winnings, tell me clearly and directly. I have already submitted every piece of evidence and proof of my bets to all your departments.
Stop avoiding the facts and provide a final decision regarding my account immediately.
Aamir Khan
Game ID: 1640773681

3 May 2026
Unprompted review
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Reply from Melbet

Hello, Aamir!

We apologize for the inconvenience with your account and understand your concern.

Thank you for sharing the details about this situation. We will contact the relevant team to investigate the account block. We appreciate your patience while we complete this process.

If you need further information or would like to provide us with additional details about your case, please write to us at complaints@melbet.team.

Best regards,
Melbet team.

Update: Thank you for your patience while we checked the status of your account with the relevant team. We have been informed that your account is not blocked or restricted.

Please remember that if you experience any issues or have any requests, you can contact the support team via the chat available on the website or by writing an email to info-pak@melbet.com.

Rated 1 out of 5 stars

This is fully scam platform.

This is fully scam platform.. i play in this platform past 6 month my deposit not credited in my gaming id ... This website is very worst then customer care is also very very worst.. don't bet this platform

3 May 2026
Unprompted review
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Reply from Melbet

Hello, Arun!

We’re sorry to hear about your experience and understand your concern.

As previously mentioned, to assist you with your deposit issue, we kindly ask you to send the required details: account ID, registered email address, country, date, time, amount, payment method, transaction ID, and a screenshot of the payment to complaints@melbet.team so our team can review your case.

We’re ready to help once we receive the necessary information.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Don't trust melbet it's froud apps…

Don't trust melbet it's froud apps .don't put money in melbet app.fake support team .i have follup last 10 day but my winning money is not show in my account.my account no 1649159279

2 May 2026
Unprompted review
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Reply from Melbet

Hello, Santosh!

We’re sorry to hear about your experience.

To help us better understand the issue, please provide more details about your situation, including a brief explanation of the problem you are facing, along with your registered email address and country.

Alternatively, you may send all the requested information directly to our Support Team at complaints@melbet.team.

Best regards,
Melbet team.

Rated 1 out of 5 stars

This website is shit I went through all…

This website is shit I went through all the process of verification got verified and now my odds are refuced by 50% compared to when I’m not logged in. Imaging displaying 1.87 odd when logged out and displaying 1.48 odd when logged in

29 April 2026
Unprompted review
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Reply from Melbet

Hello Joe,

We understand your concern.

Please be informed that the Security Department reserves the full right to apply certain restrictions to user accounts accorging to our Terms and Conditions.

We kindly recommend continuing to use your account as usual, as the applied limitations are not permanent and your betting limits or odds may be reviewed and increased in the future.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Melbet is withholding $4,220.77 of my winnings - Manual rejections for 6 days

I am a verified user (ID: 827048497). I have a balance of $4,220.77 that I won fairly. On April 23, I successfully withdrew $1,250 via ACLEDA Bank. However, for the last 6 days, every withdrawal request has been manually 'Rejected by Operator.

Noted: Initially, the disputed amount was $4,220.77. While Melbet processed $1,500 after my initial complaints, they have now completely blocked the remaining $2,720.77 for over 14 days using 'Operator Declines' to prevent me from fully withdrawing my winnings.

Even when I follow the support agent's advice to request small amounts ($100), they still reject it. They have also removed the ACLEDA withdrawal option from my account while keeping it available for deposits. This is a clear scam tactic to stop winners from cashing out. I have emailed Security and Info departments with full proof, but they are ignoring my messages. Give me my money!

UPDATE (April 29): I have received your response. I have just sent all 7 requested details, including my bank statement and screenshots of the manually rejected transactions, to your complaints department as instructed. I am waiting for an immediate resolution and the release of my $4,220.77. User ID: 827048497.

UPDATE (May 6, 2026):
I have new evidence of systemic obstruction. My $500 withdrawal was initially 'Approved' (see image_68.png) but was manually changed to 'Declined by operator' just minutes later (see image_69.png). This has been happening since April 23rd. Additionally, the Bank Transfer option is hidden from my withdrawal page while remaining active on the deposit page. I demand a final resolution.

Update May 7: Melbet's 'Complaints Team' is not helpful. They told me to retry, but my new requests at 07:04 AM and 09:29 AM were both manually rejected within minutes. They are playing a cat-and-mouse game with my $2,720.77.

UPDATE (May 8, 2026):
The deception continues. Today, Melbet Support and the Complaints Team provided contradictory excuses to stall my $2,720.77 withdrawal:
• Contradictory Lies: One department blames 'third-party technical issues,' yet my transaction logs today at 10:36 AM and 10:49 AM clearly show 'Declined by operator' within minutes. In software terms, an 'operator decline' is a manual human action, not a bank error.
• Predatory Demands: They are now trying to force me to use 'alternative methods' (like Cryptocurrency) which require me to deposit more funds and place more bets. I view this as an attempt to put my balance at further risk.
• Fake Escalation: They claimed my case was 'escalated' to the Payment Department, yet the manual rejections by their staff continue immediately after.
I have documented all these manual blocks and contradictory emails and submitted them to AskGamblers. I will not stop updating this review until I receive my funds.

23 April 2026
Unprompted review
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Reply from Melbet

Hello Hong,

We’re sorry to hear about the issue you’ve experienced with your withdrawal.

According to the payment provider, the transaction was canceled due to technical difficulties. Kindly attempt to process the withdrawal again and let us know if the issue persists.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Bonus not credited despite all requirements met

Dear Team!

I want to believe the competent team will look into my query as soon as possible. As a regular customer on your platform, it is very disheartening to rely on unfulfilled rules set by you!

I met all the required requirements to avail a bonus that was generated by your system, but disappointingly, is it over a year now waiting for the amount to be credited. I tried to encage customer care, but nothing came out of that and I simply wasted my time.

This is my account ID : 718749751

20 May 2025
Unprompted review
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Reply from Melbet

Hello Louis,

We’re sorry to hear about the issue you’ve encountered.

To assist with our investigation, please provide the following information:

The email address used to create your account
Your country of residence
The name of the bonus in question.

Alternatively, you may send all the requested details directly to our Support team at complaints@melbet.team.

We’ll do our best to review your case and get back to you promptly.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I am writing this to warn others

I am writing this to warn others. It has been one week since I deposited 100 MAD to my account (ID: 1628278643). I sent all the proof of payment, and I even received an official email from Melbet support confirming they received the money, yet they refuse to credit my account.
Every time I create a request, they reject it. I have sent multiple emails with screenshots of their own confirmation, but they are ignoring me. This is pure theft and unprofessionalism.
Account ID: 1628278643
Transaction Date: April 10, 2026
Status: Money stolen and not credited for 7 days.
Do NOT trust this site unless they resolve this issue immediately.

10 April 2026
Unprompted review
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Reply from Melbet

Hello Monem,

We’re sorry to hear about the issue with your deposit and understand how important this matter is.

To ensure a thorough review, please contact our Support team directly at processing@ar.melbet.com. They will assist you further and investigate your case in detail.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I am extremely disappointed with MelBet…

I am extremely disappointed with MelBet and how they treat loyal customers.

My account number is 850407237.

I have been an active user for a long time, making frequent and significant deposits. However, I later discovered that my account was set to receive cashback based on balance instead of placed bets — something that was never clearly explained to me.

Because of this, I received very few promo points despite my high level of activity and continuous deposits. When I contacted support and requested a fair review or compensation, my request was completely rejected without any flexibility or consideration.

They keep saying the system is “automated” and “final,” but this does not justify the lack of transparency or fairness. A serious platform should value loyal customers instead of hiding behind system limitations.

This experience has been very frustrating and disappointing. I expected much better treatment.

Based on my experience, I do not recommend MelBet.

UPDATE:

MelBet has responded asking me to contact their support via email again.

However, I have already contacted their support multiple times without any solution. Redirecting me again does not solve the issue and only delays it.

I am still waiting for a fair and transparent resolution regarding my account and cashback settings.

31 March 2026
Unprompted review
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Reply from Melbet

Hello Zine,

We are sorry to hear about your experience.

To allow us to investigate this matter further, please contact our Support Team at info-en@melbet.com.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Funds Taken, No Credit or Refund

Imagine this.

You deposit money into your account. The funds never reach your gaming balance.

You contact support. You send countless emails. Replies are rare. When they do respond, they promise a refund. It never comes.

You post your experience on Trustpilot. They reply and ask you to email complaints @ melbet.team. You do it immediately. Still no resolution.

How would you rate this experience?

Misleading. Unreliable. Crooked.

Account: 1429404517

4 April 2026
Unprompted review
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Reply from Melbet

Hello A User,

We understand your concern.

Please be informed that the deposit was made using your eSewa wallet details via Nabil Bank mobile banking. Unfortunately, the payment provider was unable to process and credit the funds to your account.

To resolve the matter, the provider requested the wallet details in order to proceed with a refund. Our Support Team promptly supplied the required information, and we are pleased to inform you that the funds have now been successfully returned to your wallet.

Best regards,
Melbet Team

Rated 1 out of 5 stars

My 35K is stuck with the company for no…

My 35K is stuck with the company for no reason I have provided them with all the required need still they are not allowing me to access my account I really want to take them to highest court of the world

.......

That is all excuse you have not to give my money

I will make sure i will sue you guys to the highest court

Tell me here what do you need i am ready to provide whatever documents you need

21 October 2025
Unprompted review
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Reply from Melbet

Hello Karan,

Your account has been blocked in accordance with our Terms and Conditions. Following the completion of the verification process, a decision was made to restrict your gaming account.

All relevant information has already been communicated to you via previous email correspondence.

Thank you for your understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet account id - 1617720233

Melbet account id - 1617720233
I deposited 200 riyal using barq app to the provided account details.
The transection was successful and money debited from my account.
But money didn't credited on my melbet wallet.
I raised a complaint.
I sent many mails.
Provided all the documents.
It's been 3 days already
Still my issue not resolved.
I don't know where the hell is my money.
Either credit it on my account or refund it to my bank.
But i feel like fraud. They scammed my 200 riyal. Maybe the agent. Or the company is theft.
I used to love this website. Easy game play, good odds, easy diposit and withdrawal.
I suggested it to many my friends.
But after this case i no longer trust this website.
And i say this to all. I'm a youtuber. I'll make a complete video about this metter.
200 is not a big amount. But the thing is. Trust matters.

2 April 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sam,

We are sorry to hear about the issue with your deposit.

To assist with the investigation, please contact our Support team at processing@ar.melbet.com. Our team will review your case and provide further assistance.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Withdrawal problem – 14000 DZD not received

I had a very bad experience with Melbet.

I requested a withdrawal of 14000 DZD, but the money has not been received for more than 20 days.

They kept asking for multiple verifications. I provided everything, including a video from my BaridiMob bank app, which contains sensitive personal information.

Despite this, they continue to delay and ask for more unnecessary proofs.

This behavior looks like intentional delay to avoid paying users.

If my withdrawal is not processed immediately, I will escalate this case further and publish all evidence publicly.

I do not recommend this platform.

30 March 2026
Unprompted review
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Reply from Melbet

Hello Sajed,

We’re sorry to hear that you’ve encountered an issue with the verification process.

To help us investigate the matter, please kindly provide the following details:

The email address used to create your account
Your account ID
Your country of residence.

Alternatively, you may send the requested information directly to our Support Team at complaints@melbet.team.

Thank you for your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Hello

Hello, the problem persists and I am still waiting. Please help me get my money back and hold this fraudulent agent and anyone who assists him accountable.

14 February 2026
Unprompted review
Melbet  logo

Reply from Melbet

Dear Nourhan,

We’re sorry to hear about the issue you’ve experienced.

Kindly contact our Support team at info-ar@melbet.com. Rest assured that your case will be carefully reviewed, and our team will get back to you as soon as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

scammer

scammer. i pay already 7 days ago they don't give my deposit amount on my gaming account. no one reply me

21 March 2026
Unprompted review
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Reply from Melbet

Dear Rahat,

We regret the inconvenience you’ve experienced with your deposit.

To help us resolve this issue, please reach out to our Support Team at processing@ar.melbet.com. Our team will review your case and assist you as soon as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Blocked Account 1468348711

I am from Morocco and I want to share my experience with Melbet.

My account (ID: 1468348711) was suddenly closed after I contacted the Security Department, without any clear reason. I did NOT withdraw my funds, and there is still a remaining balance of 3997 MAD in my account, which is only my deposited money.

I provided all the requested documents, including a selfie with my ID and the security email visible, as well as my bank statement, but my account was still blocked.

After the account was closed, I lost access to my balance and was unable to withdraw it.

I kindly ask Melbet to review my case, provide proof if any withdrawal was made, and allow me to withdraw my deposited funds.

Account ID: 1468348711

28 March 2026
Unprompted review
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Reply from Melbet

Hello Youssef,

Please be informed that your account is blocked due to a violation of our policy regarding multiple account registrations.

Please note that maintaining more than one account is strictly prohibited under our Terms and Conditions. As a result, we are unable to continue our cooperation.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

I have been trying to verify my account…

I have been trying to verify my account (ID: 1607794175) for days. I provided all the requested documents, including the selfie with my ID and the security email visible, yet I am only receiving automated responses. My funds are being held without a valid reason despite my full compliance with their security requirements. I need an immediate manual review and my account to be unlocked. This is very unprofessional."
Update: It's Monday and still no response or resolution for my account 1607794175. My money is still held. This is unacceptable

29 March 2026
Unprompted review
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Reply from Melbet

Hello محمد حماده,

Please be informed that the image you submitted appears to be compressed and does not meet the required quality standards for verification. Kindly send a new selfie in high resolution, ensuring that all details are clearly visible.

This will help us proceed with the verification process without delays.

Thank you for your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Banned account having money


I am Akash Deore, using MELBET since 2020 (ID: 200825587). My account was blocked on 4 September 2022.

I have always played using my own deposited money and never used any bonus. I have not violated any terms and conditions.

I referred my tenant, Mr. Ravindra Baburao Patil (ID: 227272675), and only helped him with registration and basic usage as he is not familiar with English. He used his own mobile, bank account, and played independently. We are two different individuals, though we share the same residential address.

I never used his account nor allowed him to use mine. He stopped playing in January 2022.

I have already submitted all required documents and can provide any additional proof. I kindly request you to review my case and unblock my account, as I have funds in it.

Your security team has blocked my mail id. So they are not getting my mails.

17 April 2025
Unprompted review
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Reply from Melbet

Hello Akash,

We’re sorry to hear about the issue you’ve experienced.

As a considerable amount of time has passed since the matter occurred, we kindly recommend contacting our Security Team directly at security@melbet.com. They will be able to review your case in detail and provide further assistance.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet scamer

Title: Unjust Account Closure, Withheld Funds, and No Response from Support – MelBet Partners

I am submitting this complaint against MelBet Partners due to unfair account closure, blocked access to my player account, withholding of my legitimately earned affiliate funds, and lack of response from their support team.

Affiliate ID: 3296219
Player Account ID: 1312679945

I was promoting MelBet in good faith and in full compliance with their terms and conditions. I successfully generated legitimate affiliate earnings and transferred these profits to my player account, as allowed by the platform.

I did not withdraw the funds and left them in my player account. Shortly after, I received a message stating that my affiliate account could not be confirmed, and it was closed without any clear explanation or evidence of violation.

After this, I attempted to log in to my player account, but I was unable to access it. The system indicated that my password was incorrect. I tried multiple times to reset my password using the "Forgot Password" option, but I did not receive any reset email.

Additionally, I contacted their support team via email () to resolve the issue, but I have not received any response so far.

This situation raises serious concerns:

- My earnings were generated legitimately.
- Funds were transferred but never withdrawn.
- My affiliate account was closed without justification.
- My player account access was blocked immediately after.
- Password recovery is not working.
- Support team is unresponsive.

I request the following:

- A clear and detailed explanation for the account closure.
- Immediate restoration of access to my player account.
- The ability to withdraw my funds without restrictions.

If this issue is not resolved promptly, I will continue escalating this matter through multiple complaint platforms and relevant authorities.

I hope this issue will be handled fairly and transparently.

Sincerely,
Hassan

24 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Mostafa,

We’re sorry to hear about the issue with your account.

To assist you further and ensure a thorough investigation, we kindly ask that you contact our Support team directly at support@melbetaffiliates.com.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

I have beUnable to withdraw my money for over 30 daysen unable to withdraw my money…

I have been unable to withdraw my money from MelBet for over 30 days, and this situation is extremely frustrating.

The only withdrawal method available to me (POS agent) has completely disappeared from my account. The agent I previously used is not responding at all, and his phone is switched off.

I contacted customer support many times, provided all requested documents and screenshots, and fully followed their instructions, including account verification and account merging. Despite this, I keep receiving the same repeated responses that the issue is “under investigation” with no real progress or solution.

At this point, I am completely unable to access my funds, which is unacceptable.

This experience has seriously affected my trust in the platform. I strongly advise others to be very careful.

I still hope MelBet resolves this issue immediately so I can update this review accordingly.Update: MelBet asked me to contact their processing email, which seems to be a standard response. I am waiting for a real solution to my withdrawal issue.Additional details:

My withdrawal issue started more than 30 days ago. I attempted to withdraw my funds using the only available method (POS agent), but suddenly the option disappeared from my account.

The agent I used before is not responding on WhatsApp, and his phone is switched off.

I contacted MelBet support many times and received only repeated responses saying the issue is under investigation without any real solution.

After posting this review, I was asked to contact the processing team. However, they informed me that this issue is not their responsibility and redirected me back to support.

This has created a continuous loop with no resolution, and I am still unable to access my funds.

All screenshots and evidence are available.

18 February 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sayed,

We’re sorry to hear about the issue you’ve experienced with your withdrawal.

To assist you further and investigate this matter, please contact our Support Team at processing@eg.melbet.com.

Thank you for your understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

You blocked my account for security…

You blocked my account for security reasons and I cannot withdraw money. Why did you do this, and I expect proof of this. Otherwise, I will file complaints with all legal licensing authorities regarding your company, if that's the license you are registered with.

17 March 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Aziz,

We’re sorry to hear about the issue you’ve experienced.

As it was kindly explained in our email communication, for any matters related to affiliate programs, we kindly ask you to contact our dedicated team directly at support@melbetaffiliates.com. They will be able to assist you promptly and provide the necessary support.

Thank you for your understanding.

Best regards,
Melbet Team

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