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Company details

  1. Pharmaceutical Company
  2. Medical Clinic
  3. Medical Group
  4. Software Company

Written by the company

At the intersection of compassion, innovation, and healthcare evolution; The Medisonal Group is pioneering transformative change in the healthcare sector. Headquartered in the UK, Medisonal Ltd presents itself as a patient-centric company, committed to advancing healthcare through ground-breaking solutions and unwavering values.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Abysmal given that there are a CQC…

Abysmal given that it is a CQC registered medical service provider and is therefore supposed to have certain polices and processes in place.

Appears to have parted company with the individual who had been providing a medical service to me as a patient and no-one is able to confirm who has and is responsible for my patient/medical records.

Concerning given that these are subject to stringent patient confidentiality obligations. Despite repeated contact, all queries have been ignored. Shocking given the statements it has published on its website about the importance of clinical care the. Not my experience - it has been disinterested and shown an abject lack of concern and care.

Cannot recommend given that it is is unable to respond to an email. Why would I trust it with private and sensitive medical and health information. I don’t!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Danny is professional and…

Danny is professional and knowledgeable. He's calmness in diagnosis and reassurance took a great weight from my shoulders and explained a lot of what had been going on in my life without me understanding my condition. I highly recommend Danny if your exploring ADHD assessment.

20 June 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Thank you so much for your kind words and for taking the time to share your experience at Medisonal Clinic. Our team is passionate about delivering care that’s not only clinically excellent but also compassionate and inclusive. If there's ever anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Medisonal Clinic

Rated 5 out of 5 stars

Seen doctor Gurdeep Dulay…

Seen doctor Gurdeep Dulay (rheumatologist)...Great consultation put my mind at rest and explained my diagnosis and aftercare..girls were great to. Would highly reccomended

22 October 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi Hayley,

Thank you for your 5 star review.

We are extremely pleased that you are happy with the services provided and that your consultation went well with Dr Gurdeep Dulay.

Your feedback is greatly appreciated and we will pass your comments on to Doctor Dulay and the Patient Care team here at Medisonal.

Best wishes,
Medisonal Clinic

Rated 5 out of 5 stars

Superb customer care

Superb customer care, second to none! Every call I make is being answered and addressed immediately. The team is friendly, informative and reassuring. I highly recommend.

6 October 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi Sheli,

Thank you for your 5 star review.

We are extremely pleased that you are happy with the services provided.

Your feedback is greatly appreciated and we will pass your comments on to the Patient Care team here at Medisonal.

Best wishes,
Medisonal Clinic

Rated 5 out of 5 stars

Back pain consultation

Used this new service to get help with recurring back pain. I was able to see Dr Anthony Ordman the very next day and experienced exceptional care and attention to detail from the consultant . He presented a treatment plan with clear next steps as well as a potential plan B and C. Dr Ordman was thorough, patient in answering my questions, and easy to understand. Would highly recommend this service for the highly experienced top specialists as well as accessibility

18 April 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi Liya,

Thank you for your 5 star review.

We are extremely pleased that your consultation went well and that you are happy with the services we provided.

Your feedback is greatly appreciated and we will pass your comments on to Dr Anthony Ordman.

Best wishes,
Medisonal Clinic

Rated 5 out of 5 stars

Medisonal simply the best 👌

I came across Medisonal's website as i was looking for a consultation on ADHD. I was diagnosed years ago but it seemed time to get re-evaluated. i registered and was offered a free initial call with a Doctor to find out if this would be suitable for me. I was then asked to get my summary care record from my GP but i met some resistance from them despite me calling them several times. The medisonal admin team managed to get the details for me from my clinic and my consultation was very comprehensive. All in all a very small process. I can see this company is relatively new in the clinic space which is why i wanted to recognise their efforts and write this review. I would not hesitate to recommend the Medisonal clinic to anyone.

4 April 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi Sam,

Thank you for your 5 star review, We are glad that your experience has been pleasant so far and we will look forward to continuing to help you on your treatment journey.

Best wishes,
Medisonal Clinic

Rated 5 out of 5 stars

This is an excellent virtual clinic

This is an excellent virtual clinic. The signing up process is easy and everything is done online including the verification and initial assessment. The staff are super friendly and efficient. As for the consultation, Dr. Dulay was great and he was willing to spend as much time as I needed to understand my situation. I will definitely use this service again.

10 April 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi,

Thank you for your 5 star review and positive feedback.

We are pleased to hear that you had a pleasant experience at our clinic and will pass on your feedback to Dr Dulay which will be appreciated.

Best wishes,
Medisonal Clinic

Rated 5 out of 5 stars

Medisonal User Experience

Recently went through the registration/consultation phases with Medisonal and on all fronts the overall client experience was one of the best I have ever received. From the administration side both Sarah and Chloe helped guide me seamlessly through the process leading up to the consultation appointment with Dr. Vimal Sivasankar. The consultation session was both informative and eye opening and I felt that there was real care and attentiveness given to the patient. Going through the entirety of this process was effortless due to the "best in class" support provided by Medisonal.

5 April 2024
Unprompted review
Medisonal logo

Reply from Medisonal

Hi Jonathan,

Thank you for your 5 star review and your positive feedback. We are pleased to hear that your consultation went well.

We will pass your comments on to Chloe and Sarah which I am sure they will appreciate.

Best wishes,
Medisonal Clinic

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