Medieval-Shop Reviews 

22
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Really impressed with the Tekada Shingen Kabuto Samurai Helmet, lives upto my expectations and more. I saw it advertised on a website here in the UK and immediately decided it's the best I'd ever seen... See more

Company replied

Rated 4 out of 5 stars

Hello, I am from the Netherlands and ordered some clothing from Tienda Medieval about a month ago. After reading some negative reviews and the shipping taking a bit of a while, I started to worry a li... See more

Company replied

Rated 2 out of 5 stars

Most items are NOT held in stock in the UK. Beware/Prepared that stock is sent over from Spain. Seems to also mean items showing as "in stock" may well not be. In normal circumstances this isn't a ser... See more

Company replied

Rated 1 out of 5 stars

Rate Your Experience...well you have to pick one to five. If offered, I would give zero. I ordered a sword which arrived with a bent handle. This scam company refused to take any responsibility and sa... See more

Company replied

Company details

Written by the company

Buy the best medieval and combat swords with steel blade in natural size. ☎ WhatsApp: (34) 690268233. Immediate shipping. Medieval accessories, LARP, Medieval Clothing, Decoration, Heraldry, Forge and Historical Recreation


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(22)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing shop, service and quality

I bought some swords to decorate my new house in Preston. I found this website and it's amazing, you can find any kind of sword! I bought a spanish traditional sword "colada" a double handed sword an official Conan's sword and a templar sword made in Toledo. It was defenitely the best price in the market and I got the free postage. I got suggested by WhatsApp and the package arrived super fast and very well wrapped. I sugget this shop and I will defenitely buy again and suggest it to my friends. Many thanks!!!

17 July 2020
Unprompted review
Medieval-Shop logo

Reply from Medieval-Shop

Hi Enrico,

Thank you so much for your fantastic review! We're thrilled to hear that you found our shop amazing and that you’re happy with your swords. It’s great to know you appreciated the variety we offer and the competitive pricing, along with the free shipping.

We're also glad to hear that our team was able to assist you via WhatsApp and that your package arrived quickly and well-packaged. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next purchase!

Many thanks,
Customer Service

Rated 1 out of 5 stars

Just beware if your item has a fault…

Just beware if your item has a fault and needs returning.Item came through scratched and damaged, the magazine would not come out without force. Contacted online shop and was told it had gone through tests and was in good condition before sending, I was offered a chance to return it to SPAIN! but obviously it would have cost me more to return it and may not of got through customs. I have since found lovely people in UK to purchase through.

5 September 2018
Unprompted review
Medieval-Shop logo

Reply from Medieval-Shop

Dear Graham B,

We apologize for the delay in addressing your concerns, as this platform does not directly receive complaints. However, our customer service is immediate through our usual contact channels.

We are truly sorry to hear about the issues you experienced with your item. We take pride in thoroughly testing all products before shipment, and it’s unfortunate that yours arrived damaged. While we understand the challenges of returning items internationally, we always strive to resolve issues as efficiently as possible.

Thank you for your feedback, and we appreciate your understanding. If you ever decide to give us another chance, we’ll be here to assist you.

Best regards,
Customer Service

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