Excellent for peace of mind for myself and my children (got them off my back). However, over the past several years it's missed several hard falls and called police/emergency a half dozen times when t... See more
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Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
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1818 Market Street, Suite 1200, 19103, Philadelphia, PA, United States
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Replied to 33% of negative reviews
Typically replies within 1 week
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They were very helpful and are always so considerate and trying to do everything they can to fix your problem

Reply from Medical Guardian
Your response to my "call" was immediate. My grandson had an anaphylactic reaction to bee sting at my home and the ambulance arrived shortly after I spoke with your technician. You completely lived up to all you "advertise"! Thank you for helping save my grandson's life.

Reply from Medical Guardian
After having Medical Guardian for less than 2 months it detected a fall, notified emergency services and essentially saved my life. I highly recommend the system and service.

Reply from Medical Guardian

Reply from Medical Guardian
When I need help medical guardian made the call that provided me with the help I needed. They also call my emergency contact so that my sons were at my house by the time they were putting me in the ambulance.
Very quick response qnd action Thank you Medical Guardian

Reply from Medical Guardian
I like the company and they are very responsive. My charge barely lasts two days which is frustrating!

Reply from Medical Guardian
You failed to activate my request to my only contact who would answer in a timely manner. I have tried to talk with your office about this and have been told someone would return my call....but they have not.
As I told your staff. Minutes matter when you are in an emergency and someone failed me on that 3AM call.

Reply from Medical Guardian
I had accidentally set off the alarm and they called right away to my son and to me.

Reply from Medical Guardian
Having the medical guardian provides a freedom I could not experience without it. Knowing help is just a button press away, regardless of where I am provides immense comfort

Reply from Medical Guardian
Abolutely trouble free repalacement of damaged goods.

Reply from Medical Guardian
I’ve worn my Bracelet for 2 years since my wife died unexpectedly and also because I live alone.
I never take it off.
I urge young and Senior citizens to buy this device.

Reply from Medical Guardian
Several months ago my mother fell and was unable to get herself up. Luckily she had on her Medical Guardian alert necklace and was able to get help. The process worked seamlessly! The EMT's were able to come to the house to assist her and Medical Guardian alerted my sister and I so we could meet her at the hospital. Would highly recommend!

Reply from Medical Guardian
Helpers arrived ina very timely manner and took care of all my problems
It was very comforting

Reply from Medical Guardian
Medical Guardian allows me to feel comfortable and safe knowing that if a problem arises, I have help right away. Whenever I have to call them to help with a question, whoever I speak to has always been very friendly and helpful.A good company to be with.

Reply from Medical Guardian
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