It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage. I would have liked the print to be titled. It is a gift and would... See more
Company replied
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... See more
Company replied
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... See more
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Company details
Written by the company
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Contact info
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, United Kingdom
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4.3
Excellent
294 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I got exactly what I wanted
I got exactly what I wanted. A perfectly framed art print of my chosen subject that looks exactly as it does in the website mockup. It's rare that you get exactly what you want when you order stuff online. The prices are just right, too. ADDENDUM: the very day after this review was eyeballed, the prices shot up by up to $30 per print. LOL - clearly, in the world of marketing "the price is right" means "we can charge more for this". OK - the price is no longer right so I will not be ordering any more
28 April 2025
Reply from Media Storehouse
Thank you for your pdated review and again for your kind words about the quality of our art prints. We’re so pleased to hear that you received exactly what you wanted and that the product met your expectations.
We would also like to apologise for any confusion regarding our pricing. However, we can confirm that we have not increased our prices. From time to time, factors such as website glitches, or viewing products on our UK or US stores can cause price differences to appear, but there has been no intentional price increase on our part.
We hope this explanaiton helps. We truly value your support and hope to have the opportunity to serve you again in the future.
I appreciated the quick delivery and the picture matched the one I had seen on the web.
I appreciate
28 April 2025
Reply from Media Storehouse
Thank you for your feedback! We're glad you were happy with the quick delivery and that the poster print from the Alamy collection matched your expectations. We appreciate your support Danielle 🙂
Reply from Media Storehouse
Thank you so much for your kind feedback Peter! We're thrilled to hear the prints exceeded your expectations. Looking forward to serving you again 🙂
Reply from Media Storehouse
Thank you for your kind feedback Shane. We're pleased to hear you were happy with the art print and look forward to serving you again in the future 🙂
Expensive art print arrived with…
Expensive art print arrived with buckled edges and creased. This was due to very poor packaging.
No reply to my email highlighting the issue which is a pity because the actual print was fantastic and I would have ordered from them again
25 April 2025
Reply from Media Storehouse
Thank you for taking the time to share your feedback with this community. We're very sorry that your print arrived damaged and understand how frustrating this must have been, and we truly regret the inconvenience caused.
Please rest assured that your comments have been forwarded to our quality control team for review. We also understand that you didn’t have the time to wait for a replacement, and we sincerely regret that we couldn’t resolve this for you in time for the occasion. While we’re pleased to hear that you were happy with the print itself, we’re disappointed that the overall experience did not meet expectations.
Thank you again for your feedback—it’s incredibly important to us as we work to improve.
Easy ordering and timely delivery
Easy ordering and timely delivery. Packaging was perfect, no creases or damage.
25 April 2025
Reply from Media Storehouse
Thank you so much for your kind feedback Linda.
We're delighted to hear that you found the ordering process easy, the delivery timely, and the packaging perfect. It's great to know that your print arrived in excellent condition—just as it should.
We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of serving you again soon.
Lost shipment resolved without too much hassle
After the package was lost in delivery and a negative review was left, these guys made it right by refunding after a few emails back and forth without having to lodge anything externally. If I didn’t need it for a specific event I would have reordered, but they understood and fixed it with a refund. I would use again.
25 March 2025
Reply from Media Storehouse
Thank you so much for updating your review and for giving us the opportunity to make things right. We're truly sorry for the inconvenience caused by the lost package, especially with the timing around your event. We appreciate your patience and understanding throughout the process, and we're glad we could resolve it to your satisfaction. Your kind words mean a lot, and we’d be happy to serve you again in the future!
Beautiful card
Beautiful card, a little pricey hence 4 not 5 stars but I was looking for something specific. Great that you can customise the text too.
25 March 2025
Reply from Media Storehouse
Thank you so much for your great review Rachel! We’re really glad you found a unique, customisable card that suited your needs. We do our best to keep our pricing fair, while offering something unique. Thanks again for your support!
Good service
26 March 2025
Reply from Media Storehouse
Thanks so much Marcelle. We look forward to your next visit with us 😊
Great service and great product.
26 March 2025
Reply from Media Storehouse
Thank you for your kind words Daniel ! We're delighted that you're happy with both our service and your mouse mat too. 😊
Reply from Media Storehouse
Thank you for your feedback Barry ! We're glad your art print arrived on time and that you had a great experience with our customer service. 😊
Reply from Media Storehouse
Thank you so much for your wonderful feedback! We're pleased that you're happy with your jigsaw puzzles - happy puzzling Peter😊
Reply from Media Storehouse
Thank you for your kind words Brian! We're delighted to hear that you loved the print and that it arrived safely and quickly. Your support means a lot to us! 😊
Reply from Media Storehouse
Thanks so much for your positive feedback and good vibes. We’re happy that you’re happy and we hope to see you again soon Claire🙂
Lovely quality print very happy,very…
Lovely quality print very happy,very quick delivery and well packaged.
25 February 2025
Reply from Media Storehouse
Thank you for your kind words Stephen ! We're thrilled that you're happy with our service and your Laurel and Hardy print too. We appreciate your support and look forward to serving you again! 😊
Great service and fantastic prints.
26 February 2025
Reply from Media Storehouse
Thank you for your kind words Steve! We're thrilled that you're happy with our service and The Lennard Publishing mounted prints. We appreciate your support and look forward to serving you again! 😊
Excellent selection of pictures
Excellent selection of pictures, sizes etc. And ability to tinker with them is great
26 February 2025
Reply from Media Storehouse
Thank you for your wonderful feedback! We're glad you enjoyed the selection of pictures and customization options. Happy puzzling, and we hope to see you again! 😊
Reply from Media Storehouse
Thank you for your feedback! We're glad you liked the Mirrorpix poster and that it arrived quickly. Enjoy, and we hope to serve you again! 😊
Westie card
Perfect card for the recipient. Arrived on time and in good condition in a cardboard envelope.
25 February 2025
Reply from Media Storehouse
Thank you for your feedback! We're so glad to hear that the cute West Highland Terrier Dog card was perfect for the recipient and that it arrived on time and in great condition. We appreciate your suppor Veronica!
Reply from Media Storehouse
Thanks so much Kristina. We are pleased to read you think the Fine Art Print is great and look forward to your next visit with us!
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