Medex Supply Reviews 

107
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Great experience! My order arrived quickly and was packaged really well. Everything was secure and in perfect condition. I’m very happy with my purchase and would definitely order again. Highly recomm... See more

Rated 5 out of 5 stars

Initially, I had to call about my order and found out it was back ordered. After I asked to speak to a supervisor concerning my concerns, I was able to speak to Amy G. She went above and beyond to acc... See more

Rated 3 out of 5 stars

I've ordered three times so far, and I haven't had any issues. I'm also in California, a distance away from their business. My orders were: an oximeter, hand sanitizer, and I'm now waiting for the thi... See more

Rated 1 out of 5 stars

Our hand sanitizer arrived. It had a horrible odor when i unscrewed the lid. I dipped the tip of my little finger into the gel and almost immediately felt a burning sensation in my mouth and tongue.... See more

Company details

  1. Health & Medical

Written by the company

With one of the largest catalogs of medical, surgical, and diagnostic supplies available online, Medex Supply can provide your facility with all the medical equipment necessary to ensure a healthy, safe, and sterile environment. Our extensive selection, low prices, fast shipping, and friendly, knowledgeable customer service makes Medex Supply a #1 favorite with universities, hospitals, doctors, nurses, schools, laboratories, government agencies, and more.


Contact info

3.4

Average

TrustScore 3.5 out of 5

107 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(107)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will never use this company again

Will never use this company again. Undependable. 2 day DELIVERY turned into 1 week just to ship, and still no product. Unable to perform EKG's in my office while waiting for paper for my machine...an entire week ! Promised 2 day next day after I complained, but STILL not received 2 days later, and no tracking number provided.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I recently ordered from another company and its been 5 days and I didn’t receive a shipping notice so I contacted them 2 days ago and still no response. I ordered thru Medex and I have gotten plenty of communication and real time processing on the app! I will definitely be using this company for my future purchases! 5 stars!!!!

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I'm pleased with my purchase from Medex Supply. They offer a wide selection of products at competitive prices. If you're looking for medical supplies or equipment, I recommend checking out their website

12 April 2024
Unprompted review
Rated 2 out of 5 stars

False Advertising

You sent me a product I did not buy even though your website and invoice confirmed the product I wanted and thought I was getting. The only good part about this is that you fully refunded me as I requested and I did not have to return the product you sent, even though it was no use for me at all.

16 March 2024
Unprompted review
Rated 1 out of 5 stars

Medex Supply is a scam operation

Medex Supply is a scam operation. I should have read the reviews on Trust Pilot before making a purchase. Over 50% of reviewers give them 1 star which makes sense to me now. They shipped a defective product to me and have been giving me the run around for over a month. They keep sending my complaints to the manufacturer and are not giving me an RMA number to return the unit. The manufacturer is making statements that do not even reflect the situation. Do not buy from Medex Supply!

22 February 2024
Unprompted review
Rated 5 out of 5 stars

A great experience ordering from Medexsupply

A great experience ordering from Medex Supply The item I was looking for (Kangaroo feeding bags) was in stock, the price was excellent, even with the exchange rate, and the shipping to Canada was within a week. Tracking was provided, updated every step of the way, and the package was delivered to my door in perfect condition I will definitely use Medex Supply again and will recommend to others.

14 January 2024
Unprompted review
Rated 2 out of 5 stars

Two items did not meet specs

Two items did not meet specs. One had the wrong color, the other too small. Contacted customer service. They said they have to deal with the manufacture before fixing. Since you sold the product to me, not the manufacturer, you're responsible for satisfaction.

28 September 2023
Unprompted review

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