MedExpress Pharmacy Reviews 

52,247
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 21,512 reviews, reviewers had a great experience with this company. Customers frequently commend the fast and reliable delivery service, noting that orders arrive quickly and securely. Many people appreciate the company's excellent overall service, including helpful support, good advice, and regular check-ins. Reviewers often highlight the professional and supportive approach, making their experience positive. However, some customers also noted difficulties with the ordering process, such as being unable to place subsequent orders or facing dosage restrictions. A few reviewers experienced issues with product functionality, including pens not working or arriving damaged. Conversely, a small portion of people felt dissatisfied with customer service, citing unhelpful interactions, slow responses, or repeated contact to resolve issues.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising quick and secure delivery,... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick, professional, and helpful... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting significant delays and issues. Some... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting positive outcomes... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though I have got on with taking the tablets but found it hard to order a higher level in them I'm still on the starter level on the second month.

Rated 4 out of 5 stars

My first dose was on Sunday evening felt okay first day a bit sick on Wednesday not sure what to expect

Rated 5 out of 5 stars

Other than some very minor delays with despatch dates the service has been great, can’t fault it. My supply of the 2nd dose arrived before my first was finished so no problem 🤩

Rated 5 out of 5 stars

So far so good I have now just taken my second dose ,no pain no side affects so far . But the best thing is I a not imagining nice fat laden food to eat . I’m am eating sensible food more protein etc... See more


Company details

  1. Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.2

Great

TrustScore 4 out of 5

52K reviews

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4.2

All reviews

(52,247)

18,342 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed feelings so far

Delivery was quick
I ordered wegovy but the leaflet included was for mounjaro.
I have been bombarded with emails to recommend a friend etc
When I had a query about reaction I was advised how to treat sickness and to contact my GP if I was concerned.

23 July 2026
Rated 4 out of 5 stars

Service and delivery was fine

Service and delivery was fine. However all I can say is cut down on the packaging. No boxes with one leaflet would be fine. These could then be delivered in a jiffy bag. Much simpler I think. Kind Regards. Will try the product in the next few days!!!

30 July 2026
Rated 5 out of 5 stars

The initial offer for the Wegovy pills…

The initial offer for the Wegovy pills was a really good price and after only 1 week it has shut off the constant food noise that it have through having to take Gabapentin and it's the only thing that has helped me. I do still feel like snacking later at night but it's not constant and hopefully I can finally lose some of the weight I've gained from my Fibromyalgia meds. Also I've had very few side effects that I've noticed, slightly queasy on day 2, dry mouth for a shot while after taking the dose but nothing much. I have received lots of support via the booklet with the meds and lots of emails from MedExpress.

26 July 2026
Rated 4 out of 5 stars

MedExpress is very thorough and really…

MedExpress is very thorough and really look into ones needs and what treatment would be suitable. It has taken a while but I appreciate the care taken and the quick responses I get from them. It's a company that I trust to look after me and always ready with an explanation for any question that I may have

3 August 2026
Unprompted review

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