I find Medex quite good delivery is quick and they ensure that you have all the relevant info I’m on slimming injections and have had no problems using the epi pen or my health whilst taking the Moun... See more
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MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.
MedExpress - Online Doctor & Pharmacy
Written by the company
- Lowest Price Guarantee
- We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
- Genuine Medication
- All medication at MedExpress is sourced from regulated wholesalers in the UK.
- Fully Regulated
- MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.
Contact info
Unit H, Ashbourne Drive, CV31 3SS, Leamington Spa, United Kingdom
- 02081230508
- hello@medexpress.co.uk
- www.medexpress.co.uk
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Bad experience with no shows on consultations
Was all good for the first 3 months. Prior to my most recent delivery I needed to have a video consultation which is fine. In the space of a week I booked 3 consultations all of which were a no show ... I escalated on the third no show and didn't really a response. I would have given up and moved on but I had already been charged so I persisted and managed to speak to to someone at the 4th attempt ! Once I get my delivery I'll be cancelling and moving to a another provider ... The experience left a rather bad taste and undone any good will from the first 3 months that went smoothly
I was so nervous to do my 1st injection…
I was so nervous to do my 1st injection but the instructions were very clear and put me at ease.
5lb loss this week 🙌🏻
Keep on going!
All been very easy so far
All been very easy so far, great service, help when I need it, good advice and follow up
The delivery is very fast and the…
The delivery is very fast and the company are very supportive.
Absolutely lovely girl very quick reply…
Absolutely lovely girl very quick reply amd very pleasant
dieting
worst worst experience i have ever had taken so many photos and each time come back saying not good enough i will buy elsewhere
No delivery updates and unhelpful customer service
My delivery is stuck and customer service agents keep giving me different directions, they use DPD but you literally cannot get in contact with them. Very unhelpful especially for a company that provides medication, you would expect a sense of urgency or understanding from them. I will be switching to a different service
Very helpful when contacted about my…
Very helpful when contacted about my order nothing was to much trouble
Good Customer Support
Medicine was delivered 3 days late by Royal Mail (no fault of Med express) and needed to be kept cool. A quick chat with support and they offered to send replacement. Very Impressed.
A very simple and confidencial service
A very simple and confidencial service, extremely happy with MedExpress, the delivery was prompt
I inquered about my order i received a…
I inquered about my order i received a answer immediately explaining in full very professional and helpful service
Efficient and careful
Easy process lots of safety checks and…
Easy process lots of safety checks and information. Quick safe delivery
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