Got the Medala motion pumps. Whoever designed these things needs sacking to be honest. First time ever using it - Accidentally left the electric unit attached when pouring the milk out (very e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Same as everyone else. Returned pump but kept being charged regardless. Customer support do not answer phones or emails. Had to tell bank to blacklist company.
My pump had a broken piece (my fault). I ordered through insurance but I called Medela and their customer service was amazing! I sent a receipt and they had a new one shipped within 24 hours for free!... See more
Sadly although the pump itself is ok, their customer service is shocking bad! A part of my pump is faulty and I tried to contact customer services almost 2 weeks ago and I still haven’t got a response... See more
Company details
- Medical Equipment Manufacturer
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Medical Technology Manufacturer
Information provided by various external sources
Seite, die über den Struktureditor beliebig erweitert werden kann.
Contact info
Absolutely horrendous company.
Absolutely horrendous company.
Don't care about people's breast feeding journey at all.
I bought the medela freestyle. It broke. The sent me a new motor. Which then broke again. Asked me to return it and they would send me a new one but my supply can't wait around for all this messing around... I asked for a refund so i could return and buy a different brand which wont keep failing and it was declined.
Obviously they are not aware that breastfeeding works on a supply and demand basis and because of their failed pump I lost most of my supply and had to work extra hard to get it back. Will not use with next baby
20 September 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.