Ordered 8pm one evening & the air conditioner (fan) was delivered the following day. The air conditioner itself is excellent despite having a night mode I actually find having on normal mode is quiet... See more
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Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux windo... See more
Company replied
Meaco make superbly designed dehumidifiers! This is my second (the first is still going strong after many years in another house) and they just work. New technology has made them even better -- quiete... See more
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I ordered this Arete 1 for my mother in law as she has some damp in her house. Having purchased 2 Meaco dehumidifier’s myself I highly recommended she got one. They are amazing at keeping the house hu... See more
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Company details
About Meaco Dehumidifiers - Approved Partner
Written by the company
Meaco dehumidifiers is the only UK supplier of Meaco home dehumidifiers, Cooling products & Air Purifiers with a 3 years guarantee & free delivery.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, if you are looking for a Meaco dehumidifier we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Approved Partner and Seller of Meaco Products
Written by the company
- Exclusive Free 3 Year Warranty on Meaco Products worth £40
Contact info
Unit 1, Reedswood Park Road, WD2 8DQ, Walsall, United Kingdom
- 0800 043 3344
- sales@meacodehumidifiers.co.uk
- www.meacodehumidifiers.co.uk
4.6
Excellent
10K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service apart from expensive returns
I ordered a £500 Meaco airconditioner. When it arrived I realised it was too big - entirely my fault. I never opened the box and sent it back. I was surprised at the cost - it would have been £120 for Meaco to fully arrange it, but they suggested I use UPS, which cost £80. Meaco's communication was very good and the refund was processed promptly. So overall I would be happy to recommend this company - just make sure you order the right thing!
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Peter,
We're pleased to hear that, despite the item not being quite right for your needs, you were happy with the service you received. We understand that return costs can be disappointing, but we're glad our team was able to suggest a more cost-effective option and keep you informed throughout the process. It's great to know your refund was processed promptly, and we really appreciate your recommendation. Thank you for taking the time to share your experience 😊💚
Best wishes,
Elise
Poor Customer Service & Delivery
On the website states next day deliver and in the confirmation email says they will notify you when dispatched.
3 days went by without any notification of dispatch. I tried calling them during their available phone line hours on several occasions but it went to voicemail each time.
Ended up ordering another unit from Amazon as had no idea when this one would arrive.
It finally did arrive and wanting to return it, I was then told that they would not cover the cost of the delivery despite many attempts to reach out to them over the phone and email regarding cancelling the order, and also zero notification the item was dispatched which would have prevented me from ordering another unit in the first place.
27 May 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi David,
We're sorry to hear you were disappointed with your experience. While we always aim to deliver orders the next working day, we experienced exceptionally high demand during this period, which unfortunately led to delays both within our warehouse and across the courier network. We're sorry if you experienced difficulties contacting us, our team are handling an unusually high number of enquiries during this period.
As this was a change-of-mind return after delivery, the return shipping costs remain the responsibility of the customer in line with our returns policy. We're pleased the unit arrived safely, but we're sorry we weren't able to meet your expectations on this occasion.
Best regards,
Elise
Next day delivery and so far so good.
Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux window) it brought the room temperature down considerable.
Waiting to see how it performs with seal fitted on next heatwave.
24 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Mark,
We're pleased to hear your air conditioner arrived as expected, especially over a bank holiday weekend. It's great to know you've already noticed a significant reduction in room temperature, even without the window seal fitted. We hope the unit continues to perform well for you, and that the addition of the seal helps maximise its efficiency during the next heatwave. Thank you for sharing your experience 🌬️🙂
Best wishes,
Elise
Easy ordering and kept updated with…
Easy ordering and kept updated with delivery tracking. Arrived next day as promised. Work's a treat.
28 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Ellie,
We're delighted to hear you found the ordering process easy and that the delivery tracking kept you well informed. It's great to know your order arrived the next day as promised and that it's working a treat. Thank you for taking the time to leave your feedback 👍💚
Best wishes,
Elise
The Fan was damaged- phone lines goes…
The Fan was damaged- phone lines goes to answer phone every time and emails have not been responded to
29 May 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi K,
We're sorry to hear about the issue with your fan. We'd like to confirm that we have been responding to customer enquiries, although response times have been longer than usual due to high demand. However, we'd like to clarify that we have not received any contact from you regarding this issue. We're always happy to help resolve problems when we're made aware of them, and we'd encourage you to get in touch with us directly so we can investigate and assist further.
Best regards,
Elise
Great experience
Ordered a portable aircon unit and it was delivered within 24hrs. Awesome experience - thank you!
28 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Brendan,
We're delighted to hear your portable air conditioner was delivered within 24 hours and that you had such a positive experience with us. It's great to know everything went smoothly from order to delivery. Thank you for taking the time to share your feedback, we really appreciate it 😎🌬️📦
Best wishes,
Elise
Air conditioning unit
Good website easy to order and great delivery the air con works a treat
28 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Ingrid,
We're delighted to hear you found the website easy to use and the ordering process straightforward. It's great to know the delivery met your expectations and that the air conditioner is working a treat for you. Thank you for taking the time to share your feedback 🌬️
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Michael,
Thank you for your review. We're pleased to hear you're happy with both the product and the service 😊
We appreciate your feedback and hope to see you again soon.
Best wishes,
Sam
Reply from Meaco Dehumidifiers - Approved Partner
Hi Suresh,
Thank you for your review. We're really pleased to hear you found the price competitive, the ordering process easy, and the delivery speedy 😊🚚
We appreciate your feedback and hope to see you again soon.
Best wishes,
Sam
Great device ..
Great device ... easy to use .. house smells better and I sleep better even when it's hot
24 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi there,
Thank you for your review. We're delighted to hear you're finding the device easy to use and that it's making such a positive difference to your home 😊
It's especially great to know your house feels fresher and that you're sleeping better, even during the warmer weather 🌙🌬️
We really appreciate your feedback.
Best wishes,
Sam
No delivery since 23rd May, zero communication, customer service non-existent
I placed an order for a Meaco AC unit on 23rd May. I sent an email on 28th May asking for a delivery update but received no reply. I emailed again today but still silence. Tried calling 0800 043 3344 but it’s just an automated message telling me to email, and the 0121 250 2182 number is completely dead. Very disappointed with the lack of communication. Please contact me regarding my order status immediately.
23 May 2026
Unprompted review
Reply from Meaco Dehumidifiers - Approved Partner
Hi Candy,
Thank you for your review. We're sorry to hear you were disappointed with your experience.
Having reviewed your order, we can confirm that the air conditioning unit purchased was a pre-order item at the time of checkout. As outlined during the ordering process, pre-order products are not available for next-day delivery and are dispatched once stock arrives.
We appreciate your frustration regarding the delay in receiving a response to your emails. At the time, we were experiencing an exceptionally high volume of enquiries, which unfortunately resulted in longer response times than usual.
Following our correspondence, we understand that you requested the order to be cancelled, and a full refund was arranged accordingly.
We apologise for the inconvenience caused and appreciate your feedback, as it helps us improve our service.
Best wishes,
Sam
Website easy to use
Website easy to use
Next day delivery. 3 years warranty and the cheapest price. What more could I want.
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Jacqueline,
We’re delighted to hear you found the website easy to use and were happy with the price, warranty, and next day delivery 😊 Getting great value alongside peace of mind is exactly what we aim for. Thanks so much for your fantastic feedback 👍
Best wishes,
Elise
Be careful where you purchase from!
I would like to be able to rate the product. Unfortunately, due to the failure of the company I ordered it through to actually deliver the product, I am unable to do so!
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Johanna,
We’re sorry you were unable to receive and review the product. Having investigated the order, we can see that the parcel was returned to us by DPD. Unfortunately, by the time the return was received, we no longer had stock available to send a replacement, and a full refund was therefore issued.
We appreciate this was disappointing and apologise that you were unable to experience the product itself. Thank you for taking the time to leave your feedback.
Best regards,
Elise
Great fans, quiet and economical
We had these fans at work and they were good then so when it started getting hotter this year I decided to buy one for my home. So quiet in the bedroom overnight and very economical. Not cheap but worth every penny and it will last.
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Janet,
We’re delighted to hear the fan had already impressed you at work and that it’s now doing the same at home 😊 It's great to know it's keeping your bedroom comfortable while remaining quiet enough for a good night's sleep. We also love hearing that you're finding it economical to run and built to last.
Thanks so much for your fantastic feedback and support 🌀
Best wishes,
Elise
So disappointed my husband has copd so…
So disappointed my husband has copd so with the hot weather he was struggling ,so a bit more than I wanted to pay £509 I purchased air con machine on it arriving the box was very damaged i raised this and got told its only the package so after a day of it standing we turned it on and it sounds like a bag of nails and guess what Friday after 5 nothing can be sorted all gone home
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Karen.
We’re very sorry to hear about your experience, especially given the circumstances with your husband’s COPD and the urgent need for cooling during the hot weather.
We understand how disappointing it must have been to receive a damaged box and then discover the unit was not operating as expected. Unfortunately, as your issue was reported after 5pm on a Friday, our customer service team had already finished for the week. While we appreciate this was frustrating, our business operates Monday to Friday and we were therefore unable to investigate or arrange a resolution until the next working day.
We sincerely apologise for the inconvenience caused and appreciate that this was not the experience you were hoping for.
Best regards,
Elise
Good price (cheaper than the official…
Good price (cheaper than the official Meaco site) and delivered within a couple of days, and working well. Happy customer
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Steve,
We’re so pleased to hear you found us competitively priced and that your order arrived quickly 😊 It’s great to know the unit is working well and that you’re happy with your purchase. Thanks so much for your feedback and for choosing us 👍
Best wishes,
Elise
Prompt delivery.
The delivery was extremely prompt. The air conditioner arrived the very next day after purchase, which works perfectly to cope with the heat wave.
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi May,
We’re delighted to hear your air conditioner arrived so quickly and is helping you stay comfortable during the heatwave ❄️ It's great to know the next day delivery went smoothly and that the unit is performing perfectly. Thanks so much for taking the time to share your feedback 😎
Best wishes,
Elise
Very prompt service & a good price
21 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Ben,
We’re really pleased to hear you were happy with both the service and pricing 😊 Thanks for taking the time to leave your feedback, it’s greatly appreciated 👍
Best wishes,
Elise
Best fan I have bought I have two rooms…
Best fan I have bought I have two rooms put in to one and it has no problem keeping it cool, the fan is so quiet and the way it moves being able to go up, down, left and right it cools the room in no time, highly recommended.
26 May 2026
Reply from Meaco Dehumidifiers - Approved Partner
Hi Natasha,
We’re delighted to hear this is the best fan you’ve bought 🌀 It’s brilliant to know it has no trouble keeping your larger open-plan space cool, and that the multi-directional airflow is helping circulate the air so effectively. We’re especially pleased you’re enjoying how quiet it is too.
Thanks so much for your recommendation and for sharing your experience 😎
Best wishes,
Elise
Reply from Meaco Dehumidifiers - Approved Partner
Hi Angela,
We’re so pleased to hear you're enjoying the product 😄 Knowing it's quiet, effective, and cost-efficient to run is exactly what we love to hear. Thanks for taking the time to leave your feedback 🏡
Best wishes,
Elise
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