Ordered 8pm one evening & the air conditioner (fan) was delivered the following day. The air conditioner itself is excellent despite having a night mode I actually find having on normal mode is quiet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, if you are looking for a Meaco dehumidifier we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Written by the company
Unit 1, Reedswood Park Road, WD2 8DQ, Walsall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Meaco Dehumidifiers - Approved Partner

Reply from Meaco Dehumidifiers - Approved Partner
My Dad bought a MeacoCool unit that is defective. We legally rejected it within the statutory 30 day window under the Consumer Rights Act 2015, but were met with a blatant lie from customer service claiming returns are only accepted within 14 days. Store policy does not override UK statutory law.
When called out on this breach of contract, they pivoted to a pathetic stalling tactic. My dad currently cannot access his original registered email inbox. We have provided the full name, order number, delivery address, phone number etc. to satisfy identity verification. They have flatly refused to offer any alternative method to pass security, stating that emailing from the original inbox is the "only way".
This is legally untenable. Under the Data Protection Act 2018, a customer has the right to appoint a representative, and a business has a duty to verify identity, not enforce a rigid, arbitrary inbox rule to avoid processing a statutory refund. I have asked on several occasions for this to be escalated however Kiran from the "customer care" team has refused. He has also refused to provide any alternative method of passing security. You cannot permanently confiscate a customer’s money just because an email account is inaccessible.
If the full refund is not processed immediately, a Section 75 bank claim, a formal complaint to Trading Standards for deceptive trading practices, and Small Claims Court proceedings will follow. Absolute cowboys.

Reply from Meaco Dehumidifiers - Approved Partner
Ordered on the Sunday night arrived on the Tuesday and everything is in perfect condition

Reply from Meaco Dehumidifiers - Approved Partner
Excellent fan, very quiet. Comes with a remote control which is really handy. Competitively priced. Delivered quickly and within the delivery slot provided.

Reply from Meaco Dehumidifiers - Approved Partner
The parcel was delivered quickly, direct to my house (many couriers dump it at another address in my village) and the parcel was undamaged - also a pleasant surprise these days!

Reply from Meaco Dehumidifiers - Approved Partner
Great design, and packaging / welcome package is fantastic- not to mention the generous 5 year warranty.

Reply from Meaco Dehumidifiers - Approved Partner

Reply from Meaco Dehumidifiers - Approved Partner
The Fan arrived very quickly and safely. The fan is well made and very efficient, quiet and easy to control.

Reply from Meaco Dehumidifiers - Approved Partner
very easy to order next day delivery all good. actually looking to order from them very shortly

Reply from Meaco Dehumidifiers - Approved Partner
Ordered easily and delivered with care the next day. Can't get better than that!

Reply from Meaco Dehumidifiers - Approved Partner
I ordered this Arete 1 for my mother in law as she has some damp in her house. Having purchased 2 Meaco dehumidifier’s myself I highly recommended she got one. They are amazing at keeping the house humidity down & for drying washing in the colder months

Reply from Meaco Dehumidifiers - Approved Partner
Competitive price, very quick delivery. Instructions for use were slightly less than wholly understandable - but trial and error resolved any problems. The product operated exactly as described. Very pleased overall.

Reply from Meaco Dehumidifiers - Approved Partner
Fantastic dehumidifier and unbelievable next day delivery

Reply from Meaco Dehumidifiers - Approved Partner

Reply from Meaco Dehumidifiers - Approved Partner
This was a very easy transaction, ordered one day delivered the next. Tried it out the same day and dried all the washing in a couple of hours.
Everything it claimed to be, very quiet which is great living in a block of flats.

Reply from Meaco Dehumidifiers - Approved Partner
Love this fan! Beautifully made and easy to use. The remote control is a lovely addition too - as are the three ‘modes’ that can be used so that the fan slows overnight when you cool down. Very clever! A lovely product!

Reply from Meaco Dehumidifiers - Approved Partner
Only ones with Meaco fans in stock, and they were cheaper than everywhere else. Quick delivery too. Perfect, no notes.

Reply from Meaco Dehumidifiers - Approved Partner
Arrived as promised next day. Easy to use
This is my second meaco dehumidifier - last one lasted 10 years.
After comparing others this make still came up the best.

Reply from Meaco Dehumidifiers - Approved Partner
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.