Mcdonaldsapps Reviews 

If I could give zero I would- again shocking service- SORT IT Out MCDONNALDS?!?!?!

Gave it 1star because you have to, send me offers by email but not on the app , what’s the point ?

If I could rate a 0 star I would. Money debited but no food. Used Deliveroo instead and will not be using McDonalds app. I suggest you do the same

Terrible once again can’t see when I arrived then when it did eventually after 10 mins said I hadn’t paid even though it gave me a collection code
This is yet another issue with the app
It’s even reserved a payment on my account and I had to pay again but it can take upto 3 days to release the first payment back into my account
FFS McDonalds get it sorted it’s been going on for over a year

Food was cold, milkshakes were runny. Told to complain through Uber who refunded the milkshakes after requesting pictures but refused to do anything about the freezing cold food. Won’t use again

The food was cold and items missing. Called the restaurant and was told to talk to uber who were rude and dismissive.

What’s happened ……McDonald’s versus robot apps …….rubbish delivery…more than half order missing….rang local restaurant and where order came from, only to be told…….have to go through app !!!!!

Awful app, it somehow changed my location to an Autozone near my house. Mind you, I've only ever had one address I ever deliver food to on this app. The inclusion of that stupid map marker is the worst thing about the entire app and it shouldn't be my job to double-check where a useless map marker is placed. Just keep my default address! Why the hell would I have food delivered to an Autozone!?

I was asked by the app to sign in again. When I did I’d lost lots of reward points. Their customer service is just a robot sending out the same message about rewards for whatever question you ask. There’s no way of getting to speak to a human

Your staff was soooo mean to me and my
Friend they said that I think was out of but I saw someone else who got the exact same thing

All kinds of issues with the app. Often problematic to open, issues with ordering, on/off breakdowns. Slow, poor returns compared to the old vouchers. 10 coffees to get one free. A real struggle process to redeem your points..
Is it worth it for them to have such access and scrutiny of your affairs? Probably not.. at best for a variable and mediocre product..

Absolutely unbelievably glitchy, never registers what restaurant your at even though the phone knows what location it's in, always says there's a technical issue with some part of the order, be it trying to pay or you get "this restaurant is not participating with this deal" when clearly it is,

Good luck trying to redeem your rewards points as this is where all hell breaks loose, the transaction never actually works, I've not been able to redeem them on the app for months!

In a nutshell it's the app equivalent of dialup internet, if you want to loose the equivalent amount of calories in stress as your about to try and order, I couldn't recommend it more!

Go to McDonald's to get a Coke for Buddy and then I think oh maybe I should go and see what kind of deals they might have well first I have to login even though I'm already on my phone so I guess I don't understand that I have an app and it should know that I'm on my phone and should log me in then I have to do emails and then email code and then this that and the other and then can't get a menu and then who cares 15 times trying to log in and just keeps looping back to the code of your email you have to go to your email why I'm already on my phone I should be validated so I said forget it and I went somewhere else guess I'm not the only one with the one star rating huh kind of like when McDonald's got rid of Frontline it's cuz they really don't care about customers

This app not even working anymore, also got robbed for 3k points as well in the app, disband it maybe better

Robbed my points again I've lost 15000 point now

Its not a good app if something is missing from your order you just go around in circles and speak to a useless bot thats no help and doesnt recognise reciept.
Called mcdonalds and said the main burger is missing and theres nothing they can do once its delivered. Never ordering again

Ordered food. When arrived. Items missing. Impossible to contact anyone to dispute it. Worst app ever and a complete con. Avoid at all costs.

Horrible experience! I tried to use the app for the first time because you get "benefits" for using it...it had me enter the location 4 separate times (again, and again, and again, and again), but when i placed my order and went to the location (1818 N. Monroe) to pick it up - they didn't have it!! They had it at 1944 N. Monroe (which doesn't even exist here!) - the employee at the McDonalds sent me to 6321 N Monroe St (who also didn't have my order!). What a horrible experience!!! I drove over 6 miles and waisted my entire lunch break with my son who came to visit me at work. not to mention my entire 1hr. lunch break, also wasted. The icing on the cake was the 2 "managers" Mary and Hizel? wouldn't help me in any way. I want my money back and my time!!!

We ate inside in the playland area. The food was good, but the playland was filthy! We found out there was slime on the playland slide when my granddaughter came out and her clothes were covered in it and ruined. I let an associate know of a spill on the slide, and the employee went to hand me a wet towel to clean it up. Seriously???? WTF. Then proceeded to let me know that when they got more help,he would send someone to clean it up. Never again. This is wrong on many levels. An employee never came out. Another father with 2 sons came in soon after. The father notified the employee who brought them their food that their was slime in the slide. The employee said "oh okay" and never returned to clean it.

Wouldn't even allow me to open it. Took 20 minutes to get there, too!
Absolute crap.