McCarthy & Stone Reviews 

5,019
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,458 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptionally friendly and helpful staff who go above and beyond to make every resident feel completely welcome and safe. Consumers also love the comfortable, well-maintained apartments, beautiful gardens, and fantastic communal facilities available across the various locations. However, some customers also noted concerns regarding rising service charges and ongoing difficulties with property resales. Reviewers expressed worries about financial commitments for unoccupied homes and limited assistance from administrative teams. People felt that these unexpected extra costs and lack of resale support somewhat impacted their overall experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as warm, welcoming, and... See more

Location

People report positive experiences with location, highlighting secure, well-maintained environments situated... See more

Service

Users describe positive interactions with service, highlighting staff who are consistently friendly,... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting the well-maintained buildings,... See more

Quality

Consumers find quality to be a source of great satisfaction and praise the excellent standards. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As regular visitors to Lyle Court, our family have always found the staff friendly and professional. All members of staff demonstrated a thorough knowledge of our mother. At all times of the day or ni... See more

Company replied

Rated 5 out of 5 stars

Wisteria Place is 5 years old out house manager has been with us since the start. On Friday Kelly Radford leaves us on a promotion within the company. She will be greatly missed and has been a magnifi... See more

Company replied

Rated 5 out of 5 stars

Homestead Place at Stalham is very well kept. Grounds are nicely maintained as is the interior. I visit on a regular basis and the people that I see/speak to seem very happy there. The apartments are... See more

Company replied

Rated 5 out of 5 stars

Fantastic House Managers from other sites looking after us during our House Manager’s sickness. Lexi from Whitby has been looking after us. She is friendly, efficient and nothing is too much trouble... See more

Company replied


Company details

  1. Home Builder
  2. Construction Company
  3. Property Management Company
  4. Real Estate Agents
  5. Retirement Community
  6. Retirement Home

Written by the company

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Written by the company

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

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(5,019)

1,450 reviews in the last 12 months

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Rated 5 out of 5 stars

My parents have bought in Imber Court

My parents have bought in Imber Court, Warminster.
The environment is perfect for them, with lots of joint activities and meet ups in the communal sitting room.
Sally the house manager is always so helpful and welcoming when I visit.
I couldn’t have wished for them to live in a better place.
Thank you
Annette Pulvertaft

21 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Nettie

Thank you for taking the time to share your experience. We are delighted to hear that your parents are enjoying life at Imber Court a McCarthy & Stone development in Warminster and that the environment has been such a positive fit for them.

It is great to hear that they can take part in the various social activities and meet-ups, and that the communal lounge provides a welcoming space for residents to come together and build friendships.

We are especially grateful for your kind comments about the House Manager Sally; we will be sure to pass on your feedback to her.

Thank you again for your review.

The McCarthy & Stone Team

Rated 5 out of 5 stars

A new beginning.

My mum moved into a McCarthy Stone apartment in Standish, Wigan in Nov 2022.
She loved the place immediately, and my brother and I were impressed with the facilities and the safety the site offered her compared to her previous house, which McCarthy Stone purchased from her at a fair market price.
They also ensured a smooth move providing a really professional removal team.

Since then, mum has made several new good friends amongst the other residents, who all look out for one another.
She has also got to know people in the adjacent building, and found the locals in Standish to be helpful and friendly.

There is a communal lounge where everyone can get together for a coffee or just a chat, and when the weather allows, there are really lovely well maintained gardens with patio seating areas for the residents to enjoy.

All of this have helped mum settle in, along with Gemma, the House Manager who ensures the smooth day to day running of the place and is always prepared to offer help and advice when needed.

All in all, mum is enjoying a new late in life experience in a new town with new friends and people.

Dave Cunliffe

1 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Dave

Thank you for taking the time to share such a lovely review of your mum's experience.

We are delighted to hear that she felt at home so quickly after moving into Brideoake Court a McCarthy Stone development in Wigan and that both you and your brother were reassured by the facilities, security and support available to her.

We are thrilled that your mum has settled so well into the community, made new friendships and enjoys the welcoming atmosphere among residents.

Your kind words about the House Manager Gemma are appreciated. We will be sure to pass on your feedback, and we're sure she will be delighted to know the positive impact her support, guidance and dedication have had on your mum's experience.

Thank you again for your lovely comments.

The McCarthy & Stone Team

Rated 4 out of 5 stars

We stayed at Cardinal Court McCarthy…

We stayed at Cardinal Court McCarthy and Stone York. The house manager Sheila was very helpful regarding eateries and location etc with a local map. We very much enjoyed our stay.

21 August 2026
Unprompted review
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Reply from McCarthy & Stone

Good morning

Thank you for you review of staying at the guest suite at Cardinal Court a McCarthy & Stone development in York.

We will ensure the House Manager Sheila sees your kind review

Kind Regards

The McCarthy & Stone Team

Rated 5 out of 5 stars

Happy days .....

My parents were residents at Jackson Place in Alcester for seven years. Sadly they both past during the second half of last year. They were both in their nineties, still living in their own apartment and happy.
This was only achieved through the support of a wonderful house manager, Emma and other residents, who had become good friends over the years. Also their cleaner Fiona who always looked out for them.
Everyone was so supportive to the family after each loss. Our thanks to McCarthy and Stone for their contribution in the sale of the apartment. Everything went smoothly.
Life now continues and new adventures await, but we will not forget my Mum and Dad or those who made their life fulfilling and joyful.
Bless you all,
Steve, Carol, Sue and family

21 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Steve

Thank you so much for taking the time to share such a heartfelt review. We are very sorry for the loss of your Mum and Dad, and our thoughts are with you and your family.

It is incredibly touching to hear that they were happy during their seven years at Jackson Place a McCarthy & Stone development in Alcester, and that they were able to continue living independently in their own apartment with the support of Emma, Fiona and the wider community around them.

We will be sure to pass on your kind words to Emma and Fiona, who will be so pleased to know the difference their care and support made. We are also glad to hear that the sale of the apartment went smoothly and that our team were able to assist during such an important time.

Thank you again for sharing your memories with us. It means a great deal to know that Jackson Place played a part in helping make your parents’ later years fulfilling, joyful and full of friendship.

The McCarthy & Stone Team

Rated 5 out of 5 stars

Amelia court Worthing

My wife and I have lived in Amelia court for nearly 3 months and have found it to be efficiently run from our manager and down to the house keepers who all bend over backwards to help .All the residents are very helpful with their local knowledge of things to Do the food menu is quite varied and value for money ,overall we both agree it's one of our best decisions we have and cannot fault Aimie and all the new friends we have made .

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear David

Thank you so much for taking the time to share such a lovely review. We are delighted to hear that you and your wife have settled in so well at Amelia Court a McCarthy & Stone development in Worthing and that the team, including Aimie and the housekeeping colleagues, have helped make your first few months such a positive experience.

It is lovely to know that you have found the development efficiently run, the residents welcoming and helpful, and the menu varied and good value.

Your kind words will mean a great deal to Aimie and the whole team.

Thank you again for your feedback

The McCarthy & Stone Team

Rated 5 out of 5 stars

Wonderful stay in Norfolk

We stayed at Staithe Gardens Norfolk.
Our guest suite was lovely,clean and had everything we needed for our two night stay.
Will definitely stay there again.

18 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Mrs Wells

Thank you so much for your lovely review. We are delighted to hear that you enjoyed your stay at Staithe Gardens a McCarthy & Stone development in Norfolk and that the guest suite was clean, comfortable and had everything you needed for your two-night visit. It is great to know that you would choose to stay with us again.

We really appreciate your feedback and look forward to welcoming you back in the future.

The McCarthy & Stone Team

Rated 5 out of 5 stars

Kath Ireland Housing Manager

Kath Ireland was covering maternity leave as the House Manager for Southborough Gate Home.

She has been incredibly kind, caring and supportive to my parents, myself and our wider family. As my parents’ health has progressed and they have become increasingly frail, her support and understanding have meant a great deal to us.

She is always friendly, smiley approachable and willing to go above and beyond to help. We have felt very reassured knowing that Kath is there for my parents, and we are extremely grateful for the compassion, care and kindness she consistently shows them. She is a real credit to the supported living service.

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Good morning

Thank you so much for sharing such a lovely review.

We are delighted to hear how much the House Manager Kath’s kindness, care and support have meant to your parents, yourself and your wider family during her time covering as House Manager at Southborough Gate, a McCarthy & Stone development in Tunbridge Wells It is wonderful to know that her friendly, approachable nature and willingness to go above and beyond have provided reassurance at such an important time.

We will be sure to pass your lovely comments on to Kath, who will be thrilled to receive them.

Regards

The McCarthy & Stone Team

Rated 5 out of 5 stars

Mallory Court, Skipton

We stayed at Mallory Court earlier this week and we're delighted with our experience. The Guest Suite is beautiful, very well suited for our purposes and impeccably clean. The development is brilliantly located beside the Leeds-Liverpool Canal and is well-placed for exploring Skipton town centre.
The Court Manager, Liz, was very professional and efficient, but also really welcoming and friendly - as were the Homeowners we met during our stay. Thank you, one and all.

17 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Peter

Thank you so much for your lovely review. We are delighted to hear that you enjoyed your stay at Mallory Court a McCarthy & Stone development in Skipton and found the Guest Suite so comfortable, clean and well suited to your needs.

We will be sure to pass your kind comments on to the House manager Liz, who will be thrilled to hear your feedback, as well as to the Homeowners who helped make you feel so welcome.

Thank you again for taking the time to share your experience, we hope to welcome you back again soon.

The McCarthy & Stone Team

Rated 1 out of 5 stars

Be Very Careful!!!

My mom in law and father in law moved into a McCarthy Stone apartment 5 years ago. MS bought their house in part exchange, recommended they used their solicitors (which MS paid for) to speed up the process, offered a small discount and paid their removal fees, but my in laws had to be moved in within just a few weeks otherwise the ‘incentives’ would be lost. They didn’t receive their lease until literally the day they actually moved in. My FIL unfortunately passed away last year so my MIL is there on her own. To be completely fair, my MIL loves living there as she has made good friends. However, this is all being completely overshadowed by her fear of how much the apartments in her complex have lost in value, the fact some have been on the market for years and haven’t sold and the fear she is going to leave an on-going service charge debt to her son which still has to be paid whilst the apartment remains empty until it sells (if it sells). There are 13 for sale at present and many more are now rented as they were just not able to sell them. One apartment was bought for £260,000 and is now for sale for £80,000 with no interest. When looking to buy initially, my MIL was told that these apartments are always in demand and sell well. She was even told (obviously verbally) by an over enthusiastic sales person that she could sell back to MS which has never been the case. She had no idea that service charges would rise considerably since buying her property and no idea that she would be leaving an on-going debt to her son. McCarthy Stone have built 4 retirement homes within close proximity to each other and have therefore flooded the market with these kind of properties. They have no problem selling brand new ones with the offer of incentives but the re-sale market is practically dead. What should be an enjoyable time for my MIL in her twilight years has turned into an absolute worry for her. Like many other residents in her complex they wish they had never heard of McCarthy Stone. It’s a sorrowful state of affairs and McCarthy Stone have absolutely no intention of trying to help.

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Debbie,

Thank you for taking the time to share your feedback. We were pleased to read that your mother-in-law has enjoyed living in her McCarthy & Stone development over the past five years and has built strong friendships and a sense of community there. Creating environments where people can live independently while enjoying companionship, activities and support is at the heart of what we do, and we are delighted that this has been her experience.

We are also pleased that the moving process, including the part exchange arrangement, legal support and removals assistance, helped your in-laws make what is often a significant life transition.

We were sorry to read of your father-in-law’s passing and offer our sincere condolences.
We appreciate that concerns about future finances, property values and the resale market can understandably cause worry for homeowners and their families.

Property values and resale timescales are influenced by a range of factors, including local market conditions, location, demand and property type. As with the wider housing market, some properties increase in value over time, whilst others may not. We recognise that this can be frustrating, particularly when a property takes longer to sell than anticipated.

We would also respectfully challenge the suggestion that McCarthy & Stone has no intention of helping homeowners who wish to sell. Our specialist in-house Resales team exists specifically to support homeowners and their families throughout the sales process, and we continue to invest in developing options and support for both existing and prospective customers. In addition to resale support, some homeowners also choose to explore rental opportunities, which may provide additional flexibility depending on their individual circumstances.

If your mother-in-law is not already in contact with our specialist Resales team and would like to discuss the options available to her, including resale or rental opportunities, she can contact the team on 0345 556 4126.

As your review does not identify the development concerned, we are unable to comment on the specific circumstances you have described. However, we would be happy to review any concerns further if you are able to provide additional details.

Thank you again for taking the time to share your views.

Kind regards,
The McCarthy and Stone Team

Rated 5 out of 5 stars

Wonderful community and fantastic house…

Wonderful community and fantastic house manager

I regularly visit McCarthy & Stone Homestead place Stalham as a mobile hairdresser, and I always look forward to my weekly visits. The development is always so tidy, welcoming and well looked after, and so much of that is down to Sam, the House Manager.

Sam is always friendly, approachable and incredibly helpful. She goes out of her way to make residents feel welcome and involved, and there always seems to be something planned for residents to take part in if they wish — creating a lovely sense of community.

It’s clear that Sam genuinely cares about the residents and takes pride in making the development a happy, welcoming place to live. As someone who visits every week, I see first-hand the positive atmosphere she creates.

A lovely place with a fantastic House Manager — highly recommended! ⭐⭐⭐⭐⭐

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Michelle

Thank you so much for taking the time to leave such a lovely review.
We are delighted to hear how much you enjoy visiting Homestead Place a McCarthy & Stone development in Norwich and that you find the development so welcoming, tidy and well looked after.

It is especially wonderful to read your kind words about the House Manager Sam and the positive impact she has on the community.

We will ensure she sees your review

Kind Regards

The McCarthy & Stone Team

Rated 5 out of 5 stars

Keeping cool at Pinnoc Mews

I want to write this review to draw attention to the incredible commitment and professionalism shown by the House Manager at Pinnoc Mews in Exeter. During this prolonged period of heat waves, Linda has shown amazing care and support to all of the people who live here. Her care always shows in the strength of the community bound that is felt at Pinnoc Mews and lately she has yet again proved herself to be a pillar of compassion and concern. She has gone out of her way to ensure that people have enough cool drinks and food, she has been shopping for those who could not get out (in her own time) and she even provides ice creams and a friendly face on the hottest of days. Thank you Linda & Pinnoc Mews

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Good afternoon

Thank you so much for taking the time to share such a lovely review.
We are delighted to read your kind words about the House Manager Linda and the wonderful support she provides at Pinnoc Mews a McCarthy & Stone development in Exeter.

It is especially heart-warming to hear how much her care, compassion and professionalism mean to the community, particularly during the recent hot weather. We know she will be so pleased to hear how appreciated her efforts are.

Thank you again for your review

The McCarthy & Stone Team

Rated 5 out of 5 stars

Lyle Court - Exceptional Staff Who Truly Care

We could not be happier with the care and support our mother has received since moving into Lyle Court. From the very beginning, the staff lead by managers Katrina, Shona, Kirsten and Fiona, have been exceptional — warm, compassionate, professional and genuinely caring.

What has impressed me most is the way every member of staff treats the homeowners with such kindness, patience and respect. Nothing ever seems too much trouble, and there is a wonderful sense that they genuinely care about the people they look after, rather than simply doing a job.

Knowing that Mum is safe, happy and surrounded by people who look out for her gives us enormous peace of mind.

The atmosphere is welcoming and friendly, and the level of care and attention is outstanding. We would wholeheartedly recommend Lyle Court.

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Caroline

Thank you so much for taking the time to leave such a lovely review.
We are delighted to hear how happy you and your family are with the care and support your mum has received since moving into Lyle Court a McCarthy & Stone development in Edinburgh.

It is lovely to read your kind words about Katrina, Shona, Kirsten, Fiona and the wider team, who will be so pleased to know their compassion, professionalism and dedication have made such a positive difference.

Thank you again for your review

The McCarthy & Stone Team

Rated 2 out of 5 stars

I recentky wrote a Review for McCarthy…

I recentky wrote a Review for McCarthy and Stone.
I received a reply asking for further informtion.
Unfortunately the e-mail address given was not correct/recognised.
I despair

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Mr Little

Please accept our apologies the correct email address for any correspondence is:
customerRelations@mccarthyandstone.co.uk

Please do get in touch if we can assist and support you in any way

Kind Regards

the McCarthy & Stone team

Rated 5 out of 5 stars

Moving made Easy

My brother recently moved into Campbell House in Weybridge, Surrey.
He has a lovely apartment with modern facilities and the use of a bistro, communal area and garden.
He has found all the staff friendly and helpful. Tracy, the House Manager, has been brilliant.
His first contact was with Nora who dealt with the rental and made the whole process smooth and efficient.
The staff have made moving to a new home a welcoming and positive experience for him.

20 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Mr Green

Thank you for taking the time to share your experience of Campbell House a McCarthy & Stone development in Weybridge.

We are delighted to hear that your brother has settled into his new home and is enjoying both his modern apartment and the excellent facilities available, including the bistro, communal areas, and gardens.

We are especially grateful for your kind words about our team, Tracy and Nora and we will be sure to pass on your lovely feedback to them.

Thank you again for your review.

The McCarthy & Stone Team

Rated 5 out of 5 stars

Homestead Place at Stalham is very well…

Homestead Place at Stalham is very well kept. Grounds are nicely maintained as is the interior. I visit on a regular basis and the people that I see/speak to seem very happy there. The apartments are comfortable and spacious. There are also many different things that go on for the residents eg coffee mornings, film nights etc. Sam Grimbleby, the manager is always friendly and helpful to both residents and families/visitors.

17 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Carolyn

Thank you so much for your lovely review. We are delighted to hear that you have had such positive experiences at Homestead Place, a McCarthy & Stone development in Norwich.

We are pleased to hear that residents appear happy and are enjoying the range of activities on offer, from coffee mornings to film nights and other social events.

Your kind words about the House Manager Sam are particularly appreciated. We will be sure to pass on your compliments.

Thank you again for taking the time to share your feedback. It means a great deal to us, and we look forward to continuing to provide a happy and vibrant community for our residents

The McCarthy & Stone Team

Rated 5 out of 5 stars

Excellent stay

Garstang…..Visited twice now and both times the room has been spotless. Beds are very comfy, temperature is always pleasant in the room. Use of kitchen in the communal room just next door. It’s a nice spacious room, plenty of room for me and my youngest Son. Definately stay again.

11 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Jo

Thank you for taking the time to share your experience. We are delighted to hear that you have enjoyed your stays with us at Garstang.

It is lovely to know that you found your room spotless, comfortable, and maintained at a pleasant temperature throughout your visits. We are pleased that the communal kitchen facilities and spacious accommodation helped make your stay convenient and enjoyable for both you and your son.

If you can advise which development you refer to, we will ensure the relevant parties see your review.

Thank you again for your kind comments

The McCarthy & Stone Team

Rated 1 out of 5 stars

DONT BUY NEW…….

DONT BUY NEW…….. BUY RESALE at a fraction of the new price with the same facilities.
My mother really enjoyed living in her McCarthy Stone property in a Retirement Living Plus development. She lived there for nine years before she passed away, enjoying the sense of community. There were card schools, carpet bowls, musical bingo, to name just a few activities, while a group would lunch together in the restaurant.
Certain things changed when the support system became more focused on charging for help, not just care. It is probably no coincidence that this was soon after Lone Star, the US Equity company, took control with their emphasis no doubt on driving profit.
Things then really turn sour when the resident passes away and their estate takes over. The estate is immediately drained with the ongoing service charges and ground rent. Resales support is minimal at best, as the company has no incentive to sell resale properties given the service charges are covered by these estates, so they focus on sales of new properties aided by the government in the form of a Homes England grant.
It makes no sense for people buying new properties at inflated prices where previously loved properties exist in established developments.

McCarthy Stone, please dont respond with your stock answer which many of us have heard for years. Doesn't wash I'm afraid.

19 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Gordon,

Thank you for taking the time to share your feedback. We were pleased to read that your mother enjoyed living at her McCarthy & Stone development for many years and benefited from the sense of community, activities and facilities available.

We are sorry to hear of your concerns regarding ongoing charges and the resale process following her passing. We appreciate that dealing with bereavement, probate and the sale of a property can be both emotionally and financially challenging for families, and we do not underestimate the pressure this can create.

We would respectfully challenge the suggestion that McCarthy & Stone has no incentive to support the resale of apartments. Our specialist in-house Resales team exists to help homeowners and families through the sales process, and we want our developments to be thriving, fully occupied communities. Supporting apartment sales is therefore important both to our customers and to our business.

We also understand why continuing service charges on an empty apartment can feel unfair.

However, these charges are linked to ownership rather than occupancy and contribute towards the ongoing operation, maintenance, safety and services provided within the development. If these costs were only met by occupied apartments, residents living in the development would effectively subsidise vacant properties. This approach is consistent with the wider leasehold property market.

We recognise that both new and resale apartments have an important role to play in offering choice to customers, and many prospective purchasers choose between the two depending on their individual circumstances and priorities.

As your review does not identify the development concerned, we are unable to investigate the specific points you have raised. If you would like us to review your experience further, please update your review to include the name of the development.

Thank you again for taking the time to share your views.

Kind regards,
The McCarthy and Stone Team

Rated 5 out of 5 stars

Whyburn Court 10th Anniversary

Whyburn Court 10th Anniversary
We had a wonderful Monday afternoon celebrating the 10th Anniversary of the opening of Whyburn Court which was all down to the excellent organisational skills of our House Manager Jane Taylor. We had a first class buffet followed by a very talented musician, Martin, who kept us marvelously entertained. Jane always goes above and beyond for all the residents here and is extremely friendly and welcoming to all - she is a star.

17 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Janice

Thank you for your wonderful review and for sharing your experience of the 10th Anniversary celebrations at Whyburn Court a McCarthy & Stone development in Nottingham.

We are delighted to hear that you enjoyed such a special afternoon and that the event was a success. It is great to hear that the buffet and entertainment from Martin helped make the occasion so memorable for everyone.

We are especially grateful for your kind words about The House Manager Jane. We will be sure to pass on your lovely comments. She truly does work hard to ensure residents feel supported and included, and we are thrilled that her efforts made such a positive impact on the celebrations.

Thank you for your kind comments,

The McCarthy & Stone Team

Rated 5 out of 5 stars

I really enjoy living at Roman Court…

I really enjoy living at Roman Court Middlewich. The best parts of living here are the lively and sociable community and stress free living.
Also Joanne Birch the Development Manager is always very supportive and proactive with solving problems. She is also a significant part of the success of the community and always goes above and beyond to support home owners.

19 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Mrs Hughes

Thank you for taking the time to share your experience of life at Roman Court a McCarthy & Stone development in Middlewich.

We are delighted to hear how much you enjoy living there and that you value both the friendly, sociable community and the stress-free lifestyle that Roman Court offers.

We are especially pleased to hear your kind comments about the House Manager Joanne. We will be sure to pass on your wonderful feedback to her. Knowing that her hard work, support, and commitment are so appreciated means a great deal.

Thank you for your kind comments,

The McCarthy & Stone Team

Rated 5 out of 5 stars

Warminster stay in the Guest Room

I recently stayed at Warminster in the guest room. Sally is the Manager and it was a fabulous stay. The room was very clean and had everything in it I needed. Very quite too. A wonderful stay made better by the lovely room I had to stay in. Looking very much forward to another stay soon.

14 August 2026
Unprompted review
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Reply from McCarthy & Stone

Dear Sandra

We are delighted to hear that you enjoyed your stay in the guest suite at Imber Court a McCarthy & Stone development in Warminster and that you found the accommodation clean, comfortable and well equipped for your needs.

The House Manager Sally will be thrilled to receive your kind comments.

Thank you once again for your feedback. We look forward to welcoming you back for another stay in the near future.

Thank you again for your review

The McCarthy & Stone Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look