MB Motor Group Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(264)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Topnotch cars and service delivery.

The professionalism displayed by Shaun who attended to me and also the quality of the car I bought made my experience worthwhile. I will surely recommend the company to others.

Nchedo
Hull...UK

17 May 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Nchedo,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Customer service was brilliant from…

Customer service was brilliant from start to finish, explained everything, nice staff

21 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lucia,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Steve Quin was very nice and helpful…

Steve Quin was very nice and helpful man and made it a very easy l transaction

20 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Mark,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Excellent service and great cars

Honest throughout and Mike was a complete gent, informative and helpful. Huge thanks.

19 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Matt,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Mike has been amazing from our first…

Mike has been amazing from our first visit right up to collecting our new car. This is the second time we have bought a car from here and will definitely be back and recommend to everyone.

19 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Michelle,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Mike was amazing

Mike was amazing. He helped me throughly and even gave some great advice on what to do with my old car. This was one of the best car buying experiences I’ve ever had! Thank you 🫶🏽

16 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Naomi,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Great service

Very easy to deal with.
Very professional, helpfully and friendly.

Had to travel across to pick-up the vehicle. Steve and team sorted it all out for me way ahead of time.

Would highly recommend them

13 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jeff,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Deal with mic cooperative

Deal with mic cooperative , excellent , very satisfying, good dealer very happy.

10 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Muhammad,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Mike

Mike has been extremely professional and helpful when test driving the vehicle and has updated me with each step of the process.

9 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Zareena,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

The experience was amazing above &…

The experience was amazing above & beyond .Very friendly & helpfull. Mike did most of the work for me which made it easy for me. Excellent customer service 💯 %recommend 10/10

28 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Fareena,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Second car I’ve purchased with MB Motor…

Second car I’ve purchased with MB Motor Group and had no issue. Mike is an excellent salesman and went above and beyond to get me what I wanted. Will definitely return again when the time comes for another

26 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Susan,
Thank you very much for returning to us for you second purchase and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

EXCEPTIONAL SALESMEN!!!

Exceptional Salesmen! MIKE was patient during my financial troubles and extremely helpful once given very short notice of my collection date along with receiving my payment. He managed to put things aside to push forward getting my new van spotless! Mike made sure I was happy with absolutely everything and waved a kind goodbye on my long 5 hour journey home leaving me with helpful directions! BIG THANKS TO MIKE and the rest of his team. Very happy customer!! :D

24 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jamie,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

10/10 experience

10/10 experience! Car was prepped beautifully for collection, process was smooth and stress free, and Mike was extremely helpful. Thank you!

19 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Andrew,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Great experience totally professional …

Great experience totally professional car as described

15 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Stuart,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Second car bought from here..Excellent…

Second car bought from here..Excellent service..great car.. I dealt with Mick who made the transaction easy

8 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello William,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Good dealership

Bought a Ford B max from here, left alone to view the car Shaun was very helpful through the whole process

1 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Claire,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick

Dealt with Mick. Everything as promised. VERY HAPPY

6 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Victor,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Nice service

5 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lau,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Great service

Great service, friendly and professional!!!

Mike was excellent

5 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Great people to deal with,highly recommended

Great people to deal with. Very polite, friendly, down to earth people . Happy to leave you to look around and make some decisions without a hard sell . On hand if required for any questions you may have . Pictures on internet are real pictures so what you see is what you get . Thourgh when going through paperwork and very responsive to emails and calls . I saw my car online, I came along to view and was suitably impressed so I left a deposit . Following day a quick and easy bank transfer completed the sale and after a quick run through of where everything was lights wipers radio satnav etc by midday Saturday I was driving away my new purchase . Could not have been easier . I would highly recommend a visit in the search for your new vehicle . Thank you Mike and MB Motor Group it's been a pleasure

1 June 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

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