I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
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Reviews shaping this summary
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Stellar Service
I needed to buy a watch for a team member and also get it engraved in a short timeframe. The team at Mayor's made it happen with great communication along the way. Thank you,
4 May 2026
Reply from mayors.com
Dear Abu,
Thank you for sharing your experience! We’re so glad to hear the team was able to make everything come together smoothly for you. Coordinating a purchase and engraving on a tight timeline can be challenging, and it’s wonderful to know the communication and service met your expectations.
We truly appreciate your kind words!
Kindly,
Mayors
The customer service communications we…
The customer service communications we received as we waited for a special order was incredible. We are so pleased with the prompt, accurate and thorough responses.
5 May 2026
Reply from mayors.com
Dear Megan K,
Thank you for sharing your experience! We’re delighted to hear how well you were kept informed throughout your special order. Prompt, accurate, and thorough communication is something we take great pride in, and it’s wonderful to know it made the wait feel smooth and reassuring.
Your feedback is truly appreciated!
Kindly,
Mayors
My chat customer service conversation…
My chat customer service conversation was professional, helpful, and friendly. Shipping/delivery was on time and the packaging was luxurious and authentic.
28 April 2026
Reply from mayors.com
Dear Julie K,
Thank you for taking the time to share your experience! We’re delighted to hear that the assistance you received was professional, friendly, and genuinely helpful. It’s also wonderful to know that your order arrived on time and that the packaging reflected the level of quality you expected.
We truly appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
Mayors
Online support was great and in store…
Online support was great and in store AD was amazing
2 May 2026
Reply from mayors.com
Dear Antwuan,
Thank you for your kind words! We're thrilled to hear that you had a lovely online and in-store experience from start to finish. Can't wait to serve you again, take care and enjoy your new piece!
Kindly,
Mayors
Very prompt response which lead to…
Very prompt response which lead to purchase. Very good customer service
27 April 2026
Reply from mayors.com
Dear Samuel Joseph Darza,
Thank you for sharing your feedback with us! We are happy to hear that you received an excellent client service.
We appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
Mayors
We have not yet received our order and…
We have not yet received our order and are not getting helpful timely info from the delivery service
Yes we received later in the day. Thank you.
26 April 2026
Reply from mayors.com
Dear David,
Thank you for bringing this to our attention. We understand how concerning it can be when an expected delivery has not yet arrived, especially since once a package is out for delivery, FedEx determines the timing of its arrival. Your peace of mind matters to us, and we appreciate you reaching out.
We are happy to confirm that our records indicate your package was delivered today and if you require further assistance, please feel free to email us at clientserviceteam@mayors.com. We are here to ensure everything is fully resolved and that you feel supported throughout the process.
Kind regards,
Mayors
Great interaction
Great interaction. Very receptive to concerns while acting quickly to resolve them.
27 April 2026
Reply from mayors.com
Dear Andrew Diaz,
Thank you for sharing your feedback. We’re glad to hear your concerns were received with care and that our team acted quickly to resolve them. Your experience matters to us, and we appreciate you taking the time to let us know how we’re doing.
We look forward to assisting you again!
Kind regards,
Mayors
Watch arrive quickly and well packaged
Watch arrived quickly, and it was well packaged. It is a graduation gift for our grandson's 18th birthday. I'm sure he will love it.
26 April 2026
Reply from mayors.com
Dear Charles Mook,
Thank you for sharing your experience with us. We’re so glad to hear the watch arrived quickly and was well packaged.
We appreciate you choosing us for such a special occasion and hope to assist you again in the future!
Kind regards,
Mayors
I’ll be back!!!
From my first contact online with sales rep, Anthony, my questions were answered, my nerves were calmed and my purchase/delivery went as smooth as glass! Can’t begin to describe how amazing the whole process was with Mayors and Mayors.com! Other jewelry companies use 3rd party wallet apps to process your purchase and that makes me nervous as well as leaves other opportunities for fraud and just other hiccups in the process. Mayors.com is the only entity that has your personal info during the entire time and that made me feel more at ease. I would just like to say, again, how calm I felt throughout the purchase. That means a lot when making a larger purchase! Thanks again to Anthony and everyone at Mayors. I will be a repeat customer!
22 April 2026
Reply from mayors.com
Dear Tony V,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that Anthony made your experience smooth, reassuring, and enjoyable from the very first interaction. His clear communication and attention to detail truly shine through, and it’s wonderful to know they helped make the entire process feel effortless.
We’re also glad that our secure, in house checkout process provided the peace of mind you were looking for during a significant purchase. Feeling confident and comfortable matters, and we’re grateful we could deliver that for you.
Thank you again for your trust and your kind words. We’re honored to have you as a customer and look forward to welcoming you back for your next piece!
Kindly,
Mayors
This is my 3rd purchase
This is my 3rd purchase, always getting exactly what is advertised expertly packaged and shipped received with in days. Daniela was professional and answered every question putting every doubt to rest. A+
24 April 2026
Reply from mayors.com
Dear Michael Magnan,
Thank you for sharing your feedback! We’re thrilled to hear that your third purchase arrived expertly packaged. Daniela will be delighted to hear your kind words as her professionalism and thorough communication are qualities we value greatly.
We truly appreciate your recommendation and look forward to assisting you again.
Kind regards,
Mayors
Great Timepiece, Even Better Service
I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exchange process was painless thanks to Shilo and Anthony, who were both extremely helpful and easy to work with. Both watches arrived in 1 day (amazing) and postage for the exchange was covered. No hassle, no runaround. Great watch, great experience. Would definitely come back to work with Mayors/Shiloh/Anthony on future purchases.
23 April 2026
Reply from mayors.com
Dear Michael,
Thank you for sharing your experience with us! We’re glad to hear that the exchange process was smooth and that both Shilo and Anthony were able to make everything easy from start to finish. It’s great knowing the blue Longines HydroConquest exceeded your expectations in person, it’s a stunning choice.
We’re happy the turnaround time and hassle free exchange added to the experience, and we truly appreciate your trust. We look forward to helping you again whenever you’re ready for your next piece.
Kindly,
Mayors
Great experience
The site was easy to use, professional, and attentive. I received my watch quickly and beautifully packaged.
19 April 2026
Reply from mayors.com
Dear Rebekah Kaplan,
Thank you for taking the time to share your experience! We're so glad you found our website easy to navigate and enjoyed the quick delivery and presentation of your watch. Providing a seamless and elegant experience is always our goal, and we hope to welcome you back soon!
Kind Regards,
Mayors
Just an excellent experience
Just an excellent experience! Promptly delivered, exactly as described. Will work with Mayor’s on future purchases.
22 April 2026
Reply from mayors.com
Greetings,
Thank you so much for your kind words! We’re delighted to hear that everything arrived promptly and met your expectations. It truly means a lot to us that you’d choose to shop with us again and we look forward to assisting you with your future purchases.
Kindly,
Mayors
I haven’t received anything yet the…
I haven’t received anything yet the fedex guy rung the bell as per my camera and just left without leaving anything
21 April 2026
Reply from mayors.com
Dear Zulein Camacho,
Thank you so much for sharing your concerns with us. We understand how stressful it can be when you're waiting for an important package, especially when a signature is required.
Your order does need a signature upon delivery, and FedEx will make up to three attempts to reach you. We've attempted to reach you to further discuss the process but we can see that another attempt is scheduled for today. If they’re unable to obtain a signature after the final attempt, the package will be returned to us.
We truly appreciate your patience, and we’re here to support you through the process.
Kind regards,
Mayors
Outstanding customer service and care.
Above and beyond customer service care. Always friendly and great communication!
18 April 2026
Reply from mayors.com
Dear Amanda,
Thank you for sharing your feedback with us! We’re delighted to hear that our team consistently delivers the level of care, friendliness, and communication you deserve.
Your kind words mean a great deal, and we look forward to continuing to provide you with exceptional service!
Kindly,
Mayors
David is always a pleasure to work…
David is always a pleasure to work with. His knowledge of Grand Seiko was impressive. We will continue to go to David for future watch purchases.
20 April 2026
Reply from mayors.com
Dear Christopher,
Thank you for sharing your experience with us! We’re delighted to hear that working with David is always a pleasure and that his knowledge of Grand Seiko made your visit even more meaningful. His passion for the craft truly shines through.
We appreciate your continued trust and look forward to assisting you with future additions to your collection!
Kindly,
Mayors
Elena is Wonderful!
Elena is Wonderful!
We have been working with her for a few months now. Her communication is perfect, and she has been extremely helpful regarding the purchases of high-end watches for our company.
20 April 2026
Reply from mayors.com
Dear Stephanie,
Thank you for sharing your experience with us! We’re delighted to hear that working with Elena has been such a positive and consistent experience over the past few months. Her clear communication and dedication to supporting your company’s purchases truly reflect the level of service we strive to provide.
We appreciate your trust and look forward to welcoming you back!
Kindly,
Mayors
Adam Candia is a great person to have…
Adam Candia is a great person to have in your team! I initially came into the store to enquire about putting my name on the registry for a few Rolex models I want to purchase in the near future.
Although it was an impromptu visit and I was dressed extremely casual, I was treated exceptionally well and it was a great experience, which prompted me to order my Omega Speedmaster from Adam, and opted to wait a couple days for the delivery instead of purchasing the Speedmaster from the Omega store in the mall.
10/10 would recommend
15 April 2026
Reply from mayors.com
Dear Andres Arbelaez,
Thank you for sharing such a thoughtful review! We’re delighted to hear that your experience with Adam was so positive. His professionalism, product knowledge, and welcoming approach are qualities we value greatly, and it’s wonderful to know they made such a strong impression during your visit.
We’re especially pleased that your initial stop to inquire about the registry turned into such a meaningful interaction, and we look forward to welcoming you back soon!
Kind regards,
Mayors
Ease of purchase but the follow up…
Ease of purchase but the follow up customer care by Joanna was second to none!
16 April 2026
Reply from mayors.com
Dear Drew,
Thank you for sharing your experience with us! We’re delighted to hear that your purchase was smooth and that Joanna’s follow up care truly stood out. Her dedication to exceptional service makes all the difference.
We appreciate your kind words and look forward to welcoming you again!
Kindly,
Mayors
Great Service
Mayors had the exact watch I was looking for at a reasonable price. I was very happy to receive free shipping because most of the other retailers were offering a slightly reduced shipping cost. The watch was shipped and received at my home in 2 days. I will continue to check with Mayors when I purchase for my collection.
14 April 2026
Reply from mayors.com
Dear Charles,
Thank you for the fantastic 5 star review! We’re so glad we had the exact watch you were looking for and that our pricing, complimentary shipping, and fast delivery exceeded your expectations.
It means a lot to know we earned your trust, and we truly appreciate you choosing Mayors for your collection. We look forward to assisting you with future additions!
Kindly,
Mayors
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