Mayfair Casino London Reviews 

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Talking to the live chat team fred Levi Allan wow haha more common sense in a tree Jesus 🤯

Pretty bad site. You get charged £1.50 for withdrawals under £30 but still have to wait a good few days before you get the money. Never seem to have any decent wins on this site. Not a site I trust at all.

Would give one star if I could deposited thousands and no end of problems with the site crashing, glitches poor quality would not recommend. Would not use again

Won a couple grand. They did pay out after about a week but closed my account due to “worrying activity”. I had deposited £10 so because I won a lot they closed my account, counting myself lucky they actually paid outs

I just closed my account absolute crap casino after reading reviews glad I closed it no wins afte depositing no features this casino doesn’t seem right compared to other definitely wouldn’t recommend and def won’t use again best thing is close the account and don’t give them a penny

I deposit £200 and won £13,125.00. I just received from Mayfair £200 back as a refund, voided the winnings and closed my account. I will complain to eCOGRA. DO NOT USE THEM (SCAM )

I just can't seem to get any response from the online casino.
Got a withdrawal pending for 4 days as a PayPal withdrawal.
Any other casino pays in 2 hours and 24hours.
I thought it was an instant withdrawal thats why I singed up.
In 2022 this is absolutely absurd. They don't respond dont pay on time and just fob you of .
Its my money you owe me it so matters will have to be taken further.

I have not used Mayfair my issue is with KERCHING online casino. I am due £170 of winnings but have been put into this wheel of misery. Send bank statement √ Send bank details sort code etc√ both of these I have sent on at least four occasions. They say they have tried to phone I am housebound no calls missed. Tried phoning them no agents available!! I have put one star but even that is not merited.
They have now sent a customer satisfaction request
Am I satisfied
Or am I unsatisfied

I have answered

Complete scam. Once they take you deposit they block your account. You can not play any games. Live chat has no idea, each agent tells something else. Then they say they sent an email for account verification which they have not. If you argue with them they just block you from live chat. Worse casino in UK for sure

scam for me, the casino asked for extra documents after i've lost a few hundred pounds, I provided and they stalled for months before closing my account for absolutely no justified reason

People be aware bad customer service takes your deposit instantly Ive now had to close my account due to them asking to much personal information and still waiting for my withdrawal been over 5 days all u get from customers service is the same email there chasing it up come on were in the year 2021 push of a button so people my advice is to upload documents first before depositing any money or you may have them asking you for to much information will Mayfair casino show me were they got there money from and show me all the bank statements plus more way to much information just to play a slot than waiting ages for a withdrawal which is my own money put on try speaking with online chat that's always busy u email same response were chasing this up what's there to chase up that bad poor customer service had to self exclude myself from there site so people be warned and the bonus pay outs are not very good I'd certainly look for another casino and avoid this one hope this helps people

Have to say, it's one of the better whitelabel casino sites out there and I can only recommend this Nektan/Grace brand.

Anyone that's ever been to London, knows what 'Mayfair' stands for, and this casino has managed to bring that exclusive, elegant and posh atmosphere into the look and feel of their brand, resulting in an excellent game experience for casino players looking for that special something.