Renewed Market Reviews 

2,335
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... See more

Rated 5 out of 5 stars

Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... See more

Rated 5 out of 5 stars

Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... See more

Rated 5 out of 5 stars

After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... See more

Company details

  1. Electronics Wholesaler
  2. Cell Phone Recycling and Unlocking Service
  3. e-Commerce Service
  4. Electronics Store
  5. Internet Service Provider

Written by the company

RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,335)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, easy, hassle-free service. Was happy to get some cash even from a broken phone. I highly recommend MaxBax!

9 March 2020
Unprompted review
Rated 3 out of 5 stars

Bait and Switch

I got a response from them saying that the two phones I sent in had deep scratches on them and they deducted 100 each. The phones had screen protectors on them and that is what had the scratch on them not the screen. No way to communicate that back to them and it was not worth the hassle to get them back. Felt like a bait and switch.

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Maxback is the best way to get cash for your used electronics

The Maxback website is user friendly. The process is easy. Find you device, print your shipping label, box and ship.

I did not properly prepare my device for trade in and was contacted by customer support. They helped walk me through the steps needed to remove my device from the cloud. They were helpful and courteous.

I have used Maxback for multiple items and would recommend them to anyone.

6 February 2020
Unprompted review
Rated 4 out of 5 stars

Genuine and Honest

Overall a good experience with Maxback. They had to recheck my device to clear it from my service network because I was told to call them for some issues. Got my money within a month which I believe a little late but that was fine. Otherwise, recommendable!

3 February 2020
Unprompted review
Rated 2 out of 5 stars

This was my first transaction with…

This was my first transaction with Maxback. I was quoted $103 for an iPhone 7 without a mark on it. I was wondering how they might try and give a lower quote once my phone was received. Lo and behold I get an email saying my screen is severely scratched and my new offer is $67. Not only was in not severely scratched but there wasn’t a mark on it. I won’t be using them again.

30 January 2020
Unprompted review
Rated 3 out of 5 stars

Mixed Results

Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.

29 January 2020
Unprompted review
Rated 4 out of 5 stars

Got my money as quoted!

Got my money as quoted. Fast and easy, but one suggestion to expedite the process if Maxback provides a return box to make it even easier to send the item. Overall, good experience and I will recommend to my friends as Maxback offers a better value than the others.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Went smoothly overall!

Went smoothly overall! Very happy with the price I got for my iPad Pro. My only suggestion would be to update the status on tracking a bit more often, otherwise great! Thanks

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Maxback delivered on time and I received my product as promised with great customer service to boot!

16 January 2020
Unprompted review

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