We were given good advice, from a very knowledgeable store manager. With information to hand, we were left to try different make/and models to suit our needs, with no pressure to make any decision... See more
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Mattressman are the UK’s biggest online mattress specialists and experts when it comes to sleep solutions. For 20 years, we’ve been transforming the nations sleep, one mattress at a time. With thousands of mattresses in stock , including big brands such as Silent Night, Sealy, Reylon and The British Bed Company, you can trust Mattressman to find your perfect nights sleep. Our 60-night sleep trial options, free next-working day delivery and expert customer service are just a few of the reasons we have a 4.8 star review on Trust Pilot.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm to answer any Mattressman sales enquiries or product questions. Please call 0333 577 5773 to speak to one of our sleep experts. You can also contact the team by email or live chat. Visit Contact Us for more details.
Shop online 24/7 by visiting us at Mattressman
We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £45 received & security checked before 4pm.
We offer a two-man, room of your choice delivery service, removal for recycling service and Saturday delivery . Go to Delivery for more information on all of our delivery options.
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Old Stoke Road, Arminghall, NR14 8SQ, Norwich, United Kingdom
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Ordered a mattress. Exactly as expected. Arrived first thing on given day.
The bed came in good time. It was a bit fidley to put up but I was doing it on my own. Looks good. Hope this frame will last many years. Thanks.
Direct access to bedroom with mattress. Old mattress removed withou fuss for a price but very efficient.
David was really helpful and professional when he delivered our mattress.
The mattress measurements were exactly right on website, which means it fitted as planned our mezzanine.
Good service in the shop, turned up when they said and mattress lovely and comfy
mattrassman did very well , everything went great until my order reached the ,courier then everthing went down hill,
they failed to deliver on the day and so the item was out the follwing day on an AM delivery, 2.30pm it arrived, so i will give them 1 out of 5
Full details about each mattress available on site making selection based on firmness, cooling, material, spring configuration etc simple.
Ordering was very straightforward and follow up with delivery details was excellent.
Actual delivery was very quick, delivered right to my front door (I am at 3 stories from ground) and the package arrived without a mark on it.
It's early days to be talking about comfort etc but initial thoughts are that I have made the right choice and on the first night I slept soundly for at least 8 hours straight, something that I have not experienced for two and a half years.

Reply from Mattressman
Delivery men were cheerfully polite helpful an̈d obliging

Reply from Mattressman
Discounted price for an excellent mattress, smooth delivery

Reply from Mattressman
After an issue created by the DX delivery company, the recovery to the problem was resolved predominantly by Macie but also Gavin, impeccably. Thank you

Reply from Mattressman
Fast delivery. Helpful delivery driver. Great customer service. Very useful that I was able to track where the driver was to get a better idea of the arrival time.

Reply from Mattressman
Lady in March shop was very helpfull and explained the difference between mattresses etc. Delivery on time and man was pleasant.

Reply from Mattressman
Straight forward help instore. Next day delivery. The two guys got it upstairs and unwrapped with no fuss. Took the old one away

Reply from Mattressman
Neil and Andy superb 👌 service curtious proffessional and polite

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Reply from Mattressman
Brandon and Ben very polite, courteous and helpful, i didnt have to lift a finger at delivery. Daniel and Martin in store also helpful and professional.

Reply from Mattressman

Reply from Mattressman
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