Marshfield Farm Ice Cream Reviews 

310
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple and intuitive, while the delivery service is remarkably fast and professional. Consumers truly love the incredible variety of delicious flavors available, and packages consistently arrive completely frozen and securely packed. Some reviewers were not happy with occasional packaging flaws, noting that plastic lids on the tubs occasionally arrived cracked or broken. A few other people also felt that unfortunate delivery problems led to missing parcels or significant transport delays. Despite these rare setbacks, people continue to appreciate the overall quality and taste of the products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious flavors, creamy... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping speeds, helpful tracking links,... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy and efficient it is to... See more

Service

People report positive experiences with service, highlighting efficient online ordering, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always exceptional quality & great delivery, timing plus produce still firmly frozen..over many deliveries this last couple of years we have only had one minor issue which Marshfield quickly rectified... See more

Rated 5 out of 5 stars

Speed of delivery of ice cream Difficult to find rum & raisin ice cream unless you purchase the small expensive pots so delighted with my purchase. Tried the rum and raisin it's delicious Thank you... See more

Rated 5 out of 5 stars

Fantastic ice cream. Great flavours especially the sorbets which are my favourite. Nice size tubs for the price and delivery was quick. Well packed and arrived completely frozen without any re freeze.... See more

Rated 5 out of 5 stars

Wonderful ice cream, delivery was brilliant…easy to track & organise timing for reception. One slight issue was that the wrong chocolate ice cream was delivered, not that any chocolate ice cream is a... See more


Company details

  1. Dairy Farm
  2. also in
  3. Food Manufacturer

Written by the company

We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(310)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

My dog loves this

My dog loves this, speedy delivery . Arrived frozen unlike my delivery’s of dog ice cream from supermarkets . Will definitely be ordering it again

1 September 2026
Rated 4 out of 5 stars

I Wouldn’t Scream Too Much For This Ice-Cream 🍨

I was really excited about trying this ice cream as it’s directly from the farm. Since minimum order was about GBP 24 for home delivery, we had to make space in the freezer for all four tubs.

The day of delivery, I was at home, but somehow the delivery was left outside. Luckily, we quickly saw it, and I was relived to find that it was still frozen solid upon taking it in.

A word to the wise; DO NOT EAT THE ICE CREAM IMMEDIATELY! Let it thaw 😅, otherwise it doesn’t have any taste! The next day, we all grabbed large bowls and spoons and dug in!

I was expecting a very creamy ice cream, which this wasn’t, in particular, the chocolate mint tastes quite watery, but the chocolate and strawberry were pretty good.

I think my expectations of this product were much higher than what we experienced. Also, looking at the ingredients, I see a lot more ingredients than one would expect from ice cream made directly at the farm.

It’s not bad, but it’s definitely not our favourite.

10 August 2026
Unprompted review
Rated 3 out of 5 stars

Delivery delay…

There was an issue with their freezers so my dog had to wait longer than expected for the delivery. Plus I had to chase the delivery as it seemed to have been forgotten.

27 May 2026
Rated 5 out of 5 stars

Simply the BEST

There was a delivery hiccup with my order NOTHING TO DO with Marshfield, the delivery company demonstrated an astronomical lack of ability or intelligence, another story!
Despite this not being Marshfield's problem they jumped in and helped get the whole debacle sorted out - without any fuss or bother and with a supremely professional approach.
Plus, their products are absolutely delicious!

30 July 2026
Rated 5 out of 5 stars

It went down extremely well at my 70th…

It went down extremely well at my 70th birthday celebration. The coffee went very quickly. The champagne & strawberry sorbet was divine. Just have a small amount left and a little vanilla. Will have to order the coffee as I didnt even get chance to try it!!

29 July 2026

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