Marks Electrical Reviews 

Nice delivery, no fuss fitting

bought a new double oven on wednesday, they arrived late on thursday after 5 pm
took out old oven which was working and replaced it with the new one
wired it up turned it on , made this awfull buzz sound and started to smell really bad burn and the control panel was extremeley hot to the touch.
so the fitter turned it off ,tripped it out the main fuse box so it could not be turned on again again .
but
due to customer services been done for the day the fitter refused to refit the old oven and take away the new faulty one,
all he said was speak to manufacturer for repair or replacement, and kept saying over and over please sign paper work.

wife has spoken this morning to customer services they are waiting for manufacturer to agree replacement , Why they fitted the item they should not make us wait .

we are currently left with a brand new oven which we cannot turn on because we fear it may catch fire and burn the kitchen down.
currently waiting for a replacement

so we are waiting for them to come back to us with a
workable responce .
update spoke to them today olivia firat dpoke to my wife it appears nothing was done after re rang at 1 pm for update spoke to jess , told did not know what i was speaking about after several mins waiting agreed that there had been a phone call
and i would have to wait upto 48 hrs for the maufacturer to agree a fault ?
this is for them to sort asap and do the claims after
why should i customer be made to wait when we hav never used this item ????

jess finally sorted it replacement unit sunday for delivery

Easy to order product on the website.
Fantastic Communications from order to actual onsite delivery
Very helpful and polite delivery / install team :-) They took great care not to damage our property when removing our old American style Fridge Freezer and installing our new American style fridge freezer.
I would definitely recommend this company and this is the 2nd time we have purchased from them

Efficient, polite and personable delivery operatives, Mike and Otto

Good delevery. Friendly and helpfull.

My first time using this company for large electrical items, experience was positive as ordering and buying was easy and fast. Delivery was on time and handled professionally by the delivery team, item was placed in desired position and all packaging was disposed of.
Recommended.

Delivery a shambles, no tracking, 4 diff times given in the space of an hour. Then after waiting all day, unable to deliver without bashing the item around. Damaged item and property first effort, concerned about second attempt next day, also possibly damaged. Rude staff. Complaint email ignored.

Great value for product purchased. Delivery service was spot on, delivered item to exact location required. Polite and professional delivery service from both guys. Would highly recommend 👌

Mark and Martin arrived well and truly in the delivery slot and provided an excellent delivery and installation service and couldn’t have been more helpful!

Everything OK except had issues with delivery of American Style Fridge/Freezer - wouldn't take in house and no compromise.

Bought a cooker , delivered on day planned even though there had been a delay beyond their control I was kept informed so knew exactly what was happening so none of this waiting round all day wandering . Have used before and will use again when needed as price was best I could find too . Thanks guys

The delivery went very smoothly the two gentlemen Anisy and Misby were so polite and helpful set up our TV in no time took all the recycling with them I would definitely get Marks Electrical in the future
Yours sincerely Mrs Beryl Fairchild.

Fully informed about delivery time, appliance arrived well within projected timescale.
Friendly delivery service and explanation of how to use product.

Excellent delivery service from the team Mark and Martin.

SO-528195
Fantastic delivery service by Matt and Corey. What a great couple of lads. Phoned me half hour before my delivery to let me know when they would be here. Used the trolley to get my washing machine over the door steps and placed the machine exactly where I wanted without any issues.

Prompt delivery

Absolutely shocking after sales if you need to return faulty appliances

Delivery right on time!

Delivered on time and with minimal fuss, good communication.