The freezer was delivered just 2 days after ordering. Communication was excellent from start to finish. Hazem the installer & Amor the driver arrived when expected. They showed respect for my propert... See more
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You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
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Boston Road, LE4 1AU, Leicester, United Kingdom
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I had a great experience with the delivery and installation. The two men were very kind and efficient and the fridge freezer was perfect - I highly recommend x

Reply from Marks Electrical
The fridge/freezer came within the timescale,delivered by a very amiable you man who sorted out the problem of how to get the plug to the socket.Could not have gone better

Reply from Marks Electrical
Excellent. Decided to buy a new freezer around mid-day yesterday, phoned Marks Electrical, price matched and more, delivery received today at 12:08. Unpacked, ready to plug in once settled in 4 hours, registration complete by 12:45. Very pleased.

Reply from Marks Electrical
Mark and Ravi made a good delivery very happy 😊

Reply from Marks Electrical
Price was good. Delivery was quick. Signed up to the 12 month Marks Membership so that the old Freezer would be collected. This was not logged for collection and when queried with delivery guy (Stan he called himself) he was dismissive and very rude. Won't bother buying again due to this guy.
Great product and delivery, give you a time slot of when expected and very helpful, I ordered a freezer before and was that happy ordered a fridge as well, will use again.

Reply from Marks Electrical
I telephoned my order for a Leibherr refrigerator to Marks Electrical because I had a couple of questions. I spoke to Theo who answered my questions and placed the order. Theo was friendly and professional throughout the process. My order (free delivery)arrived the following morning soon after 8am. Again, delivery men were professional and friendly. A good experience throughout.

Reply from Marks Electrical
Theo was extremely professional and helpful throughout the whole process. He took the time to answer all my questions clearly and made everything very easy to understand. I really appreciated how efficient he was in arranging next-day delivery, which made a huge difference. Excellent service – thank you, Theo!

Reply from Marks Electrical

Reply from Marks Electrical
Very friendly, reliable and helpful! From ordering to great delivery by Rani & Vali!

Reply from Marks Electrical

Reply from Marks Electrical
Excellent friendly and swift delivery
Highly recommend

Reply from Marks Electrical
I wrote this review previously, but have just noticed it was removed for some breach of policy - maybe naming the delivery very team wasn’t allowed?
Any on the day of the delivery the team were excellent! On time, great comms, polite, courteous and clearly happy doing their job and proud of who they worked for.
Well done Marks Electrical - it’s great to see there are still some decent employers out there!

Reply from Marks Electrical
we have used Marks Electrical many times , and have always been happy with our products .

Reply from Marks Electrical
Great service by a very friendly and helpful delivery team. Will definitely buy from Marks Electrical again.

Reply from Marks Electrical
Delivery was later than original time but they kept me informed . Every thing else fine.

Reply from Marks Electrical
Dean couldn't have been more helpful. He talked us through what it would cost for our purchase. Delivery and installation.

Reply from Marks Electrical
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