Marketing 360® Reviews 174

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the staff, frequently highlighting their helpfulness, responsiveness, and professionalism. People often mention that the staff genuinely cares about their business success, providing valuable guidance and strategic insights. Reviewers appreciate the consistent communication and proactive approach of the team members. However, some people were dissatisfied with the marketing services, website, and pricing. Some customers reported that the marketing campaigns did not deliver the promised results, with issues like high lead costs, lack of conversions, and poor ad quality. There were also concerns about billing transparency, the effectiveness of advertising budgets, and websites being poorly designed or even disappearing after updates. A few customers felt that the initial sales promises were not met, and they experienced a significant shift in deliverables and communication after onboarding.

What people talk about most

Marketing

Reviewers highlight ambiguous aspects of marketing. Many customers express dissatisfaction, citing issues... See more

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express significant dissatisfaction,... See more

Website

Customers consistently note ambiguous experiences with website services. Some reviewers express significant... See more

Price

Consumers find price to be ambiguous. While some customers report high costs, such as paying over $9000 a... See more

Based on these reviews

Rated 5 out of 5 stars

Brennan seems to genuinely care about the success of Haven Spa Pool and Hearth. He provides us with real world examples of successes his other clients have enjoyed and how these may be adapted to our... See more

Company replied

Rated 5 out of 5 stars

Madwire has been integral to the success of our business. We've partnered with them for over 3 years and it's made all the difference. Madwire's specialized campaign, and guidance has provided us with... See more

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Rated 5 out of 5 stars

Marketing 360 has been a great help in getting our website up to date and marketable. Our website was outdated and needed to be updated so it would be user friendly for mobile devices. We also neede... See more

Company replied

Rated 5 out of 5 stars

We've worked with Ally LeCause at Marketing360 for several years now and she has been very responsive every time we've asked to meet and review our marketing strategy. Marketing with M360 has definite... See more

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Rated 5 out of 5 stars

Brennan is our marketing manager and he has been exceptional. He is very responsive and goes above and beyond to ensure that we are taken care of. He responds quickly, does research on ways to integra... See more

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Rated 5 out of 5 stars

I have been with marketing 360 for 5 years now. Paul who runs my account has been in charge of it for for the past 4 years and the growth we have experienced has been insane. We doubled the size of ou... See more

Company replied

Rated 5 out of 5 stars

I've been working with Brennan at Marketing 360, and the experience has been outstanding. Since partnering up, we’ve seen a clear increase in both sales and new clients. Brennan is always quick to res... See more

Company replied

Rated 5 out of 5 stars

Marketing 360 has been such a great experience with our business! Austin is always incredibly informative and genuinely cares about helping us improve our marketing efforts. We've worked with other ma... See more

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Rated 5 out of 5 stars

I've had the pleasure of working with Brennan and Brian for some time now, and I can confidently say they’ve been very helpful to the success of our marketing efforts. They take the time to understand... See more

Company replied

Rated 5 out of 5 stars

Working with Paul for years on my social media and web needs. He has been great and very communicative about it all. He is always working to improve our current standings. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Our company has been with Madwire, and specifically Tommy, for several years. He is professional and attentive. He has always gone the extra mile and constantly stays on top of our advertising as it i... See more

Company replied

Rated 5 out of 5 stars

Brennan has been great to work with! He's very responsive to emails and gets things accomplished quickly. He has weekly meetings with my bosses. I really like the communication and attention he giv... See more

Company replied

Rated 5 out of 5 stars

The team at Marketing360 are always so helpful whenever I have a question or need work done. They bring great ideas to the table and help me choose the best ones for my business. I've been with them f... See more

Company replied

Rated 5 out of 5 stars

Sarah Gluchacki is like a super genius created in a lab from parts of lesser geniuses. She ALWAYS pulls through when I can't figure something out. Every time.

Company replied

Rated 5 out of 5 stars

Working with Slater at Marketing 360 has been an absolute game changer for my business. From the very beginning, Slater demonstrated a deep understanding of marketing strategy and provided excepti... See more

Company replied

Rated 5 out of 5 stars

Brennan Is Extremely Great with communication an Deadlines he's Amazingly proactive And transparent with me an my team . If youre looking for a marketing company theres a million to choose from but if... See more

Company replied

Rated 5 out of 5 stars

Sam Coduto is a very knowledgeable and very helpful in helping us for marketing. She is very prompt with the assignment what she will do to improve the enrollment.

Company replied

Rated 5 out of 5 stars

Working with Thomas at Marketing 360 has been a game-changer. His strategic insights and understanding of our goals led to remarkable, measurable results. Our customer engagement and ROI are stronger... See more

Company replied

Rated 5 out of 5 stars

Ally has been amazing to work with! She was referred to me by some friends of mine and she has been great. Super knowledgeable and very easy to work with. Couldn’t be happier with how she has helped m... See more

Company replied

Rated 1 out of 5 stars

the price of a big marketing agency. The quality of a high school kid starting his first business. Not only did the ad copy SUCK. but they didnt follow through with any of their promises. I received s... See more

Rated 1 out of 5 stars

⭐☆☆☆☆ Disappointing Experience with Marketing 360 I hired Marketing 360 to build a website and handle lead generation. The website was basic—nothing special, but it worked. The real issue was the lea... See more

Rated 1 out of 5 stars

Subpar work While sales and workmanship were initially good, great conversations and a good plan. But it fell flat after that. The work was not as professional as it appeared to be at first. Their... See more

Rated 1 out of 5 stars

I strongly advise any small business owner to look elsewhere. My experience with Marketing 360 has been a textbook "bait and switch." The "Sales" Trap: The knowledgeable strategist who sold... See more

Rated 1 out of 5 stars

Worst experience I’ve ever had. They got me signed up and then basically disappeared. They love to talk about how amazing and “user-friendly” their platform is—but nobody actually takes the... See more

Rated 1 out of 5 stars

Marketing 360 bad experience i trust on them even with my website they cpuldnt give me a good results and better performance in my company i stopped paying them the crazy $1,500 per month and they e... See more

Rated 1 out of 5 stars

If I could give 0 I would. Lies lies lies! Marketing 360 Madwire or whatever other name they hide behind will not change how they deceive prospective customers selling them the moon and delivering sub... See more

Rated 1 out of 5 stars

This was a costly mistake that our company is actively working to resolve. During the sales process, deliverables were presented one way, but after onboarding, the execution and timeline shif... See more

Rated 1 out of 5 stars

I hired Marketing 360 as a brand-new licensed HVAC contractor in Florida. I was upfront from day one: no website, no Google Business profile, brand-new company, and my primary goal wa... See more

Rated 1 out of 5 stars

Marketing 360 presents itself as a full-service digital marketing agency tailored for small businesses, offering services such as website design, SEO, social media management, and paid adverti... See more

Rated 1 out of 5 stars

I used Marketing 360 for three seperate companies. The first company I signed up in September of 2025, things started off good I got a good website advertising seemeded to be good then I decided to ad... See more

Rated 4 out of 5 stars

Good experience with our account manager Thomas, ever since Thomas took over our account we have had a good comprehensive experience. He has made sure to clarify the whole process and expenses. He is... See more

Company replied

Rated 5 out of 5 stars

Best part of our experience with Marketing 360 was working with Ilham Nugroho. He was unbelievably helpful, always exceeding expectations, always ahead of schedule, SUPER CREATIVE, friendly and had an... See more

Company replied

Rated 5 out of 5 stars

Invaluable Partnership and Consistent Growth Our experience with Thomas, our Marketing Success Manager, has been invaluable. He's consistently responsive, anticipates our needs, and brings innovative... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with Brenna and Aimee for the past three years, and I can confidently say that they are exceptional and professional. I highly recommend {Marketing 360} along with Bren... See more

Company replied

Rated 5 out of 5 stars

Working with Mike at Marketing360 has been a fantastic experience. He consistently delivers high-quality content that captures our brand voice and communicates our value clearly and effectively. Mike... See more

Company replied

Rated 5 out of 5 stars

What has made the experience great is the timely and effective customer service. I have been very pleased with the professional relationship built with Brennan and Aimee.

Company replied

Rated 5 out of 5 stars

Marketing 360® has been a valuable partner in elevating our digital footprint. Their integrated system, creative team, and strategic insight helped us build stronger connections with our customers.... See more

Company replied

Rated 4 out of 5 stars

So far they have brought in work like promised only wish they would learn more about what we do and help come up with video ads it’s kinda like they set up a ad and just let it run I guess to sum it u... See more

Company replied

Rated 5 out of 5 stars

FANTASTIC Service + Results! Highly recommend calling marketing 360 today for all your small business marketing needs!!

Company replied

Rated 5 out of 5 stars

Very happy with Carlee and team, would love the CRM to be improved

Company replied

Rated 5 out of 5 stars

I recommend Marketing 360. Working with Carlee has been a great experience and has really helped our organization achieve digital marketing success.

Company replied

Rated 5 out of 5 stars

The team at Marketing 360 has been exceptional with guidance, coaching and facilitating our advertising plus business component.

Company replied


Company details

  1. Business Services

Written by the company

Founded in 2009, Marketing360® is a full-service marketing platform with services that helps small and mid-sized businesses grow — all from one place. We combine powerful technology + expert marketing talent to deliver: Supporting over 15,000 businesses, we pride ourselves on delivering measurable results and working with all our customers to deliver the best results. We’re committed to transparency, accountability, and helping our clients get real ROI. If you partner with us, you’ll always know what you're paying for, why it matters, and how it’s performing. Checkout some more customer testimonials here. Review Source: https://www.topratedlocal.com/marketing-360-reviews


Contact info

3.6

Average

TrustScore 3.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 6% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I've had the pleasure of working with…

I've had the pleasure of working with Kathy Huska, my marketing success manager at Madwire. Kathy consistently provides clear and timely updates, ensuring I'm always informed about my accounts and campaign's progress. She proactively addresses potential issues and explains complex marketing concepts in a way that's easy to understand. Thanks to her efforts, I've been able to turn an idea of an ecommerce business into a reality. Her dedication and positive attitude have made my experience with Madwire truly exceptional. She is a valuable member of their team, and I highly recommend her

6 January 2025
Unprompted review
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Reply from Marketing 360®

Thank you so much for your review, Silvia! We are so glad to hear that Kathy has been such a great asset to your business and marketing efforts. We look forward to a long and successful partnership!

Rated 5 out of 5 stars

Top notch expertise and excellence!!

Working with Marketing 360 has been vastly beneficial to our business. The whole team provides the knowledge and efficiency that we need to excel at marketing. Specifically, working with Ally has been the
most beneficial, and the best experience. Her expertise and excellence is top notch, she is absolutely wonderful to work with.

19 December 2024
Unprompted review
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Reply from Marketing 360®

Mackenzie, thank you for your review! We’re pleased that our team has been instrumental in your marketing success, and it’s wonderful to hear that Ally has made such a positive impact. We look forward to continuing to work together!

Rated 5 out of 5 stars

Marketing 360 has helped me navigate online marketing.

Marketing 360 has really assisted me in navigating on-line marketing. They provide a complete range of services including SEO and PPC advertising, as well as an integrated platform that has email marketing, CRM, and a host of other features. I think the reps there are diligent and very pro-active.

1 September 2024
Unprompted review
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Reply from Marketing 360®

Thank you for sharing your experience with us! We're glad to hear that our range of services and products have been helpful for your online marketing journey. We appreciate your feedback and will continue to strive for excellence in all that we do. We look forward to our continued partnership!

Rated 5 out of 5 stars

Mary is one of the greates people I've…

Mary is one of the greates people I've met. She has proved to be very knowledgable and genuinely care about my success. She takes time to listen, but keeps me steered in the right direction. I cannot recommend her highly enough.

25 December 2024
Unprompted review
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Reply from Marketing 360®

John, thank you so much for your glowing review of Mary! We are so glad to hear that she has been an excellent partner for your business. We look forward to many years of success together!

Rated 1 out of 5 stars

Terrible. Do not fall for the nice salesman like I did.

Terrible. Got stuck in a contract that promised a brand-new website and received a terrible product. Their graphic designer team and lead generation were overcharging. Once I was able to finish the contract, I found a different company where I paid 1/2 of the monthly fee, and with 1/2 of what I was spending on Google ads, I got more leads. Do not sign up for it. You will regret it like I did.

19 May 2024
Unprompted review
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Reply from Marketing 360®

We are sorry to hear about your negative experience. We strive to provide excellent customer service and quality work, and regret that you did not have that experience. Please reach out to us if there's anything we can do.

Rated 5 out of 5 stars

Marketing 360 has done a great job for us

Austin Layton and his Marketing 360 team have done a terrific job getting the word out about our online magazine. Professional, easy to work with, providing great advice and counsel.

29 June 2024
Unprompted review
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Reply from Marketing 360®

Thank you for your review, Liz! We are thrilled to hear that our team has helped your business. We look forward to continuing to work together!

Rated 5 out of 5 stars

Our Marketing Hero

Working with Mallory has been an absolute pleasure! She has been instrumental in helping us build our website and create a comprehensive marketing plan that perfectly aligns with our goals. Her expertise and knowledge are truly impressive, and she has a knack for making complex concepts easy to understand.

Beyond her skills, Mallory brings an infectious enthusiasm and kindness to every interaction, making the entire process enjoyable and stress-free. She’s been incredibly responsive, attentive to our needs, and always ready to brainstorm creative solutions.

If you're looking for someone who is not only talented and professional but also genuinely fun to work with, Mallory is the person you need. We can’t recommend her enough! Thank you, Mallory, for your amazing work and dedication! 🌟

24 December 2024
Unprompted review
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Reply from Marketing 360®

Wow! Thank you so much for this amazing feedback. We are elated to hear that Mallory has been such a great asset to your the success of your business. Here's to a long and fruitful partnership!

Rated 5 out of 5 stars

Very Happy

We have had a fantastic experience over the past year or so with Marketing 360. Our Senior Marketing Success Manager (Sarah) is top-notch and is always thinking of creative ways to make sure our brand has the biggest impact possible. We know that we can trust her to make sure our marketing is taken care of.

16 December 2024
Unprompted review
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Reply from Marketing 360®

Carolyn, thank you so much for your feedback! We are so glad that Sarah has helped make am impact for your brand. We look forward to our continued partnership!

Rated 5 out of 5 stars

Best Team Ever!

I have had nothing but a great experience! They paired me with a team that fit well with me and my company! My team of ladies have went above and beyond in growing my business, which as been substantial.
We even won a excellence business award in my county for 2024. They have my loyalty!!

4 December 2024
Unprompted review
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Reply from Marketing 360®

Thank you so much for your review! We are so glad to hear that our team has provided you with such a great experience and has helped to grow your business. We look forward to our continued partnership and congrats on your award!!

Rated 5 out of 5 stars

Great team

Dustin and his team are wonderful. Easy to work with and very responsive.

17 December 2024
Unprompted review
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Reply from Marketing 360®

Thank you so much for the review, Michelle! We are so glad that Dustim and the team have been easy to work with. We look forward to continuing to work together!

Rated 5 out of 5 stars

Dustin is consistent

Dustin is consistently efficient, polite, and offers valuable insights and opinions on how we should progress with our marketing efforts.

18 December 2024
Unprompted review
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Reply from Marketing 360®

Lindsay, thank you for taking the time to provide your feedback! We are so glad to hear that Dustin has been a valuable asset to your business.

Rated 5 out of 5 stars

Austin is like one of the family

Austin is like one of the family. We appreciate his hard work in helping us get to where we are trying to go.

19 December 2024
Unprompted review
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Reply from Marketing 360®

Thank you for your review, Joell! We are so glad to hear that Austin has been able to help you grow your business. We look forward to our continued partnership!

Rated 5 out of 5 stars

Working with Ally Exceptional Marketing Partnership with Ally LeCause"LeCause at…

Working with Ally LeCause at Marketing360 over the past two years has been a game-changer for our business. Ally’s attention to detail, dedication, and results-driven approach have been exceptional. From day one, it’s been clear that Ally isn’t just a marketing specialist—she’s a true partner in our marketing efforts.

What sets Ally apart is her ability to innovate and adapt. She’s never stuck in the past and consistently brings fresh ideas explicitly tailored to the 13 different markets we operate in. Her constant collaboration and willingness to adjust strategies ensure we’re always maximizing our opportunities within the limitations of our franchise structure and budget.
Navigating restrictions as a franchisee can be challenging, but Ally approaches every obstacle with optimism and determination. She’s incredibly proactive, ensuring that not only do we have a partner in her but also an entire team behind her, consistently monitoring, analyzing, and fine-tuning our campaigns.

Ally’s unwavering commitment to our success has made a lasting impact, and I couldn’t recommend her more highly. If you’re looking for someone who truly understands the nuances of franchise marketing and delivers real results, Ally LeCause is the person to have in your corner.

19 December 2024
Unprompted review
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Reply from Marketing 360®

Kasey - WOW! What a glowing review, thank you! We are thrilled to hear that Ally has been such an exceptional partner in your marketing efforts. It is so great to hear that she has provided such amazing support to your franchise business. We look forward to many more years of success together!

Rated 5 out of 5 stars

Good Stuff

Our AV company needed to finally start advertising and redesigning our website. Marketing360 helped us get the ball rolling with producing content, advertising online, and consistently updating our website.

19 December 2024
Unprompted review
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Reply from Marketing 360®

Ellis, thank you for your review! We're thrilled to hear that our team has helped your company kickstart its advertising and website redesign. Your success is our top priority, and we look forward to continuing to support you in achieving your goals.

Rated 5 out of 5 stars

Professional and Timely

I began using Marketing 360 last fall. They helped me re-brand with a new website. They are helping me develop content for my webiste and soscial media posts. They are timely and punctual! I would highly recommend them for any small business

8 October 2024
Unprompted review
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Reply from Marketing 360®

Edward, thank you for your feedback! We're glad to hear that you found our team timely and helpful in your rebranding journey. We’re committed to supporting small businesses like yours, and your recommendations mean a lot to us! We look forward to a long and successful partnership!

Rated 5 out of 5 stars

Working with Sarah has been an absolute…

Working with Sarah has been an absolute pleasure! She answers emails quickly, comes up with great ideas and suggestions and is overall a dream to work with. We have been working with Marketing360 since 2023 and have been very happy with the results.

18 December 2024
Unprompted review
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Reply from Marketing 360®

Emma, we appreciate your thoughtful review! It’s great to know that Sarah has been a valuable part of your experience with Marketing360. We're excited to keep working together and help achieve even more positive results!

Rated 5 out of 5 stars

Kaitlyn has been amazing!

Kaitlyn has been absolutely amazing to work with! We underwent a website refresh and our site has truly never looked better. Great communication and timely work, I am so grateful to her and Madwire!

18 December 2024
Unprompted review
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Reply from Marketing 360®

Madison, thank you for sharing your experience! It’s great to know Kaitlyn provided excellent communication and timely work. We appreciate your gratitude and hope to keep delivering outstanding results for you!

Rated 5 out of 5 stars

My experience with Marketing 360 has…

My experience with Marketing 360 has been absolutely fantastic! They have worked really hard and have exceeded my expectations. Megan and Tyler have done great with all the knowledge they have given me and I trust that are going to help me achieve my goals! Best investment of the year!

18 December 2024
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

Thank you for sharing your experience! We're glad that Megan and Tyler have exceeded your expectations. Your journey is important to us, and we’re committed to supporting you every step of the way. We look forward to our continued partnership!

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