Marketing 360® Reviews 174

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the staff, frequently highlighting their helpfulness, responsiveness, and professionalism. People often mention that the staff genuinely cares about their business success, providing valuable guidance and strategic insights. Reviewers appreciate the consistent communication and proactive approach of the team members. However, some people were dissatisfied with the marketing services, website, and pricing. Some customers reported that the marketing campaigns did not deliver the promised results, with issues like high lead costs, lack of conversions, and poor ad quality. There were also concerns about billing transparency, the effectiveness of advertising budgets, and websites being poorly designed or even disappearing after updates. A few customers felt that the initial sales promises were not met, and they experienced a significant shift in deliverables and communication after onboarding.

What people talk about most

Marketing

Reviewers highlight ambiguous aspects of marketing. Many customers express dissatisfaction, citing issues... See more

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express significant dissatisfaction,... See more

Website

Customers consistently note ambiguous experiences with website services. Some reviewers express significant... See more

Price

Consumers find price to be ambiguous. While some customers report high costs, such as paying over $9000 a... See more

Based on these reviews

Rated 5 out of 5 stars

Brennan seems to genuinely care about the success of Haven Spa Pool and Hearth. He provides us with real world examples of successes his other clients have enjoyed and how these may be adapted to our... See more

Company replied

Rated 5 out of 5 stars

Madwire has been integral to the success of our business. We've partnered with them for over 3 years and it's made all the difference. Madwire's specialized campaign, and guidance has provided us with... See more

Company replied

Rated 5 out of 5 stars

Marketing 360 has been a great help in getting our website up to date and marketable. Our website was outdated and needed to be updated so it would be user friendly for mobile devices. We also neede... See more

Company replied

Rated 5 out of 5 stars

We've worked with Ally LeCause at Marketing360 for several years now and she has been very responsive every time we've asked to meet and review our marketing strategy. Marketing with M360 has definite... See more

Company replied


Company details

  1. Business Services

Written by the company

Founded in 2009, Marketing360® is a full-service marketing platform with services that helps small and mid-sized businesses grow — all from one place. We combine powerful technology + expert marketing talent to deliver: Supporting over 15,000 businesses, we pride ourselves on delivering measurable results and working with all our customers to deliver the best results. We’re committed to transparency, accountability, and helping our clients get real ROI. If you partner with us, you’ll always know what you're paying for, why it matters, and how it’s performing. Checkout some more customer testimonials here. Review Source: https://www.topratedlocal.com/marketing-360-reviews


Contact info

3.6

Average

TrustScore 3.5 out of 5

174 reviews

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Replied to 6% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I used Marketing 360 for three seperate…

I used Marketing 360 for three seperate companies. The first company I signed up in September of 2025, things started off good I got a good website advertising seemeded to be good then I decided to add them to a 2nd company and then a third and things quickly went downhill. The third company we were doing contract of just over $9000 a month. It took them two months to deliver a website so that was $18,000 into advertising payments before we even had a website ready. All in all they never delivered anything even close to what they promissed we went 4 months on that contract and then elected to pay the early termination penalty just to stop bleeding money, that 4 months produced not one phone call, not one email, not one lead. Now we know it wasnt the project becuase we were turning record sales on that project ourselves. The second company is where things really went off the rails. We paid Marketing 360 nearly $3000 to build us a website it took over a month to get something that looked like a child created in fact it was so bad that our credit card company refused to authorize card processing for the site. We put our card processor and Marketing 360 into an email chain and the credit card company couldnt get anywhere with them. So two out of three companies 1000s of dollars spent and not one single thing to show for it. They hold bi-weekly meetings to review your marketing plan but these are less of a marketing review and more of a upsale meeting where they beat you up to send them more money and no matter how much you authorize they willl tell you at the next meeting they need more. We cancelled our services with them and yet they still try and run our cards and take even more money. They offered to refund me the $3000 I spent on the junk website but they wont give it back to me in cash like I paid them, I can only have it back in ad credits and can only use the ad credits if I have an active ad account running with them so they want me to pay them $5000 to get another month of their pathetic adverting so I can get the $3000 refund in additional ad spend. This place is a total scam they take your cash constantly beat you up for more and more money and only return a subpar product that has little very little affect to your bottom line. Stay away stay far away from these con-artist.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience I’ve ever had

Worst experience I’ve ever had. They got me signed up and then basically disappeared.

They love to talk about how amazing and “user-friendly” their platform is—but nobody actually takes the time to show you how to use it. The few times I did get someone on the phone, they asked me what keywords I wanted to target. I told them straight up—I have no clue. Isn’t that what I’m paying you for?

For context, I spent 24 years running a private dental practice. I’ve been around marketing long enough to know what competent looks like. This wasn’t it. These guys are all talk, no follow-through.

To be fair, the guy who signed me up was great. After that? Complete drop-off.

And the targeting? I specifically asked for a local radius. Instead, I’m getting calls from people 3–6 hours away. Totally useless.

Bottom line: I wouldn’t work with them again even if they paid me. Stay clear.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

A $13,000 Lesson in Bait-and-Switch Marketing.

I strongly advise any small business owner to look elsewhere. My experience with Marketing 360 has been a textbook "bait and switch."

The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed. I was handed off to a novice "account manager" who lacked basic SEO fundamentals.

Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.

The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings. I hired a local SEO specialist for a one-time fee of $200, and they had me ranking for my primary keywords in my city within days.

Predatory Contracts: They lock you into a 6-month contract because they know their results won't keep you there. A company with actual skill earns your business monthly; Marketing 360 traps it.

They are a sales organization, not a marketing agency. If you value your business's growth and your hard-earned money, stay away.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Nick Geymann has been an outstanding…

Nick Geymann has been an outstanding account manager, consistently demonstrating responsiveness, transparency, and clear communication regarding timelines and availability. His professionalism has not gone unnoticed, and we are grateful for his efforts.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

If I could give 0 I would. Lies lies lies! Marketing 360 Madwire or whatever other name they hide behind will not change how they deceive prospective customers selling them the moon and delivering sub par websites that produce zero returns. I was paying 3000.00 per month for 4 months and received one valid call for service. I run a painting company. Then when I tried to cancel they continued charging for two additional months. Horrible horrible horrible do not trust The lying word out of their lying mouth!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Marketing360°.com is me

Marketing360°.com is me. I am the stat and Facebook is the line in between the star, with technology and license venues,musicgateway can open knowledge up to authorization and songtrust can open the lines up to security, for the limited status grants a reward, but the unlimited status grants an award,

27 February 2026
Unprompted review
Rated 1 out of 5 stars

1 Star – Extremely Disappointing Experience

I hired Marketing 360 as a brand-new licensed HVAC contractor in Florida. I was upfront from day one: no website, no Google Business profile, brand-new company, and my primary goal was simple - make the phone ring.

We entered into a six-month agreement at roughly $1,200–$1,300 per month. Over five full months (now entering the sixth), I received zero phone calls that could be directly attributed to their efforts.

Zero.

As a startup contractor, every dollar matters. When you're transitioning from technician to business owner, cash flow is critical. Spending thousands of dollars without a single measurable lead is not just disappointing - it's damaging.

Communication was also frustrating. Emails often took days for responses, and there was no clear sense of urgency around performance or accountability.

Your experience may vary. I can only speak to mine. In my case, I invested thousands of dollars and did not see a single inbound call as a result.

If you're a small contractor considering digital marketing services, make sure you demand clear tracking, clear deliverables, and measurable performance metrics before committing.

Unfortunately, I cannot recommend Marketing 360 based on my experience.

Michael Diack
Palm Beach, FL Licensed HVAC & Plumbing Contractor

20 February 2026
Unprompted review
Rated 1 out of 5 stars

What We Were Sold vs. What We Received

This was a costly mistake that our company is actively working to resolve.

During the sales process, deliverables were presented one way, but after onboarding, the execution and timeline shifted significantly. What was discussed as consistent monthly deliverables felt stretched across several months instead. From our perspective, this created a major disconnect between what was sold and what was actually delivered.

There were also changes in communication and management direction that made it feel like expectations were being reframed after the agreement was already in place. That made it very difficult to hold anyone accountable to the original scope we believed we were signing up for.

For business owners: protect your company. Review contracts carefully, document every promised deliverable, and push for very clear timelines in writing before signing anything.

Based on our experience, we would strongly recommend investing in building internal sales and marketing teams. At least you maintain control and visibility over your business assets and brand.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Wasted $18K

6 months, $18,000 and missing SEO, blogs, and only a couple leads. Said they "fired" or account rep and let us know that he had still completed everything agreed in contract. We asked for a refund they offered a small amount but wanted us to sign an NDA.

I would have rather burned my $18K (at least it would've kept me warm).

Do your diligence! There's a reason they don't have Google reviews!

30 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke! Do not invest your time nor your money with these people! They will get over on you! Again do not waste your time nor your money!

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Quality of a high school kids side hustle

the price of a big marketing agency. The quality of a high school kid starting his first business. Not only did the ad copy SUCK. but they didnt follow through with any of their promises. I received several apologies and promises to do better and gave several chances. but in the end it was a massive waste of my time and money. To add icing to the cake they completely destroyed the already converting ad campaigns i had built myself as a complete monkey to building ads that converted BETTER than anything they ever built this company has a great sales and marketing team for themselves but when it comes to understanding any actual industry to build ads for they suck.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Marketing 360

⭐☆☆☆☆ Disappointing Experience with Marketing 360
I hired Marketing 360 to build a website and handle lead generation. The website was basic—nothing special, but it worked. The real issue was the lead generation—each lead cost over $50, which was way too expensive, so I stopped that service. Later, half my website disappeared after they ran an update, and they refused to rebuild it. I thought I canceled everything, but months later I found out I was still being charged $25 a month for hosting a broken two-page site with a domain not even connected. They offered no refund, no apology, and claimed no wrongdoing. I would never use Marketing 360 again and strongly recommend looking elsewhere.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Ally has been amazing to work with!

Ally has been amazing to work with! She was referred to me by some friends of mine and she has been great. Super knowledgeable and very easy to work with. Couldn’t be happier with how she has helped my business progress!

8 September 2025
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

We are so glad to hear that Ally has been a positive asset to your business!

Rated 2 out of 5 stars

Needs improvement

4 September 2025
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

Hi Michael,

We appreciate you sharing your experience but we are not scammers as you recognized we were doing a great job based on your previous two positive reviews earlier this year recognizing the results our team helped you achieve.

To clarify a few points that you mentioned: your ad budget was managed transparently through your connected advertising accounts, where every dollar spent is trackable in real time. Our team does not hold or divert client ad spend — all funds are applied directly to your campaigns per your approved strategy and pacing settings.

Your account remained active because services were still being rendered under your agreement at the time of cancellation. Once billing cycles are complete, all advertising data, reports, and invoices remain fully accessible to you for verification.

We stand by the integrity of our work, the transparency of our ad management process, and the results previously delivered that led to your earlier 4- and 5-star reviews.

We wish you the best with your company and thank you for the time you gave us to drive results.

Rated 5 out of 5 stars

Working with Paul for years on my…

Working with Paul for years on my social media and web needs. He has been great and very communicative about it all. He is always working to improve our current standings. I would highly recommend Paul and his team for any of your business needs.

22 August 2025
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

Thanks for leaving a review, Dallas! We love to hear that Paul has been such a great asset to your business. We look forward to many more years of partnership!

Rated 5 out of 5 stars

Madwire has been integral to the…

Madwire has been integral to the success of our business. We've partnered with them for over 3 years and it's made all the difference. Madwire's specialized campaign, and guidance has provided us with extremely reliable website and phone traffic. We know that if we ever want to increase revenue all we have to do is dial up our marketing. Due to the longevity of our campaign, our cost per lead is some of the most economical we've experienced. We couldn't recommend them more!

21 August 2025
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

Thank you so much for your review and feedback, Jessie! We are so glad to hear that our team has been able to help you generate more leads at a great cost. We are proud to partner with you and look forward to many more successful years ahead.

Rated 5 out of 5 stars

Highly Recommended!

I had the pleasure of working with Brenna and Aimee for the past three years, and I can confidently say that they are exceptional and professional. I highly recommend {Marketing 360} along with Brenna and Aimee to anyone looking to enhance their marketing efforts. Their combination of expertise, creativity, and excellent customer service makes them a standout choice in the industry.

5 March 2025
Unprompted review
Marketing 360® logo

Reply from Marketing 360®

Thank you so much for your review! We look forward to many more years of success and partnership!

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