I have used several mapping services, but MapServe is by far the most intuitive. The website is straightforward to navigate, and I was able to find and download the exact OS maps I needed in minutes.... See more
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Review summary
Created with AI, based on recent reviews
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As a professional user I find the website easy to use and the pricing for plans is competitive in dwg/dxf format. The company is also prepared to partially refund user error when the wrong basket icon... See more
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The service Mapserve provides is quick, efficient and reasonably priced. Their web site is easy to navigate with the cost immediately shown as the desired map is selected. It only takes a couple of mi... See more
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I am a planning consultant and very often need os based scale plans for clients and to submit as part of a formal planning application. MapServe provide this at very reasonable cost and quickly no fus... See more
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Company details
Written by the company
The most detailed and best designed professional maps whilst offering them at prices far lower than most. Used by 1,000's of architects, surveyors, developers, traffic management companies and many others, Mapserve is one of the UK's most popular professional mapping services."
Contact info
Passinc Ltd, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, London, United Kingdom
- 0330 133 3850
- support@mapserve.co.uk
- www.mapserve.co.uk
4.6
Excellent
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Easy to navigate
I have used Mapserve for some years as I need to download OS data in CAD format.
The site is easy to navigate and easy to select using the polygon tool.
Sometimes it can be a pain if trying to pan without having to change scales etc, easier if you have an accurate location when starting your search.
We use What3Words for many location services these days, perhaps Mapserve could add that in the search section.
All in all a great site.
15 January 2025
Unprompted review
Reply from MapServe®
Hi,
Thank you for your continued support and detailed feedback. We're glad to hear you find the site easy to navigate and that the polygon tool works well for your CAD needs. Your point about panning and the suggestion to integrate What3Words are much appreciated — we'll pass that on to our development team for consideration.
Great to know the site is serving you well overall!
Best regards,
The MapServe Team
AVOID MAPSERVE - Frustrating and Non-User Friendly
AVOID - Absolutely useless and not user friendly in any way. The programme that has been designed has some serious flaws in it. The main one is that you cannot delete any single addition to the map, whether that be a boundary line or text without ALL your work being deleted at the same time. The customer service assistant was as helpful as a chocolate fireguard. I asked for a member of the management team to call and explain why you design and market a system for public use when you can't even delete your last actions???? Still waiting. AVOID
12 September 2023
Unprompted review
Open on SUNDAY
I was able to identify and download a large OS extract to CAD on a SUNDAY, and get a whole lot of work done on it by Monday.
The interface worked well and it was a unique experience for me to be able to download an OS extract without speaking to someone over the phone. Although I much prefer to speak to a human, I was in a rush on this occasion - so my expectations of getting a 'result' were very low. Will definitely use MapServe again.
26 February 2023
Unprompted review
Good service from the team at Mapserve
Good service from the team at Mapserve. I get all my maps from Mapserve and on the rare occasion there is a problem, they fix it straightaway
1 November 2022
Unprompted review
Reply from MapServe®
Thank you for this great review Jane! It's much appreciated.
Poor quality map at ridiculous price
We purchased a map recently which proved to be very poor quality and an exorbitant price for what was delivered. The file size was barely above 100kb making for a very grainy and pixelated image. This poor quality image cost almost £25!
The customer service was infrequent and also poor ignoring several of the questions asked.
The website is clunky and awkward to use. You have to register your details just to view the map. The measurement feature does not work and the ability to select the area appropriate to your needs causes page crashes. You also get a limited number of free views before you have to purchase an overpriced map to carry on viewing which considering the page crashes only adds to the frustration.
Overall I cannot recommend this service as for us it turned out to be a highly overpriced waste of time.
2 September 2020
Unprompted review
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