Manchester United Reviews 

Ordered an 80th Birthday Anniversary personalised Home T-shirt for my mum and it arrived promptly though they were having delivery issues and lack of stock. Great job ManUtd!

Lindell & McGuire need some defense lessons. As usual not very good.

If I didnt love my team so much I'd give 1 star, so many mix ups and confusions with my tickets really not impressed with the service AT ALL!

Ordered a couple of Man Utd tops, and received a Chelsea 3rd kit? Rang customer service, to be told I could only raise an issue via email, and to send an image to their customer service email address. I Sent an email with order number & photo of incorrect received product. Two weeks later still no reply, three weeks later still now reply. Paid through PayPal so raised a dispute, they didn't even reply to Paypal so I was refunded. Absolute joke of a company, wish I'd looked on here before ordering. With it being a big brand you never expect this kind of problem. Never order from here!!

Can’t even put in to words how disappointed I am in this football club for its size.
I’ve had a query open with ticket sales for months and very little response.
I had tickets cancelled for a game during COVID, 3 excited kids one ready for his first visit. Really let down.

Delayed Birthday/Christmas Present (Ronaldo 7 Shirt). My mother has had to cancel as a result and she is yet to get a refund.
As for fan satisfaction, in general, poor.

Very incompetent for a club viewed as an institution.

Poor. Poor. Poor!

Board are just greedy bunch of businessman with no intention of caring about the current situation at the club. This club is rotten to the core. Fans have been decieved thinking that club want success when it clearly shows club just priortized profits. Done with this club until real change is made! The M.U.S.T and manager are just puppets. 4 points from 18 , losing to biggest rivals, no coaching ability, players not getting game time, and no style of play. You are the worst football club in the world.

Glazers out! This is a football club, not a business!

A club with the worst and most untrustworthy owners and chairman in the game. A board that sold out the fans and failed to protect the club when it matters. Only care about making money and profiting dividends. A disgrace of a once great club

The Glazers and Woodward are parasites. Keeping a manager at the club to save face

#OleOut #WoodwardOut #glazersout #arnoldout

The system is wrong playing 5 backs, shows lack of confidence in backs & playing scared.
Play 4-3-3 & put Lingard, Pogba & Fernandez in midfield & Cavani, Rashford, Renaldo forward.
I liked OGS But losing confidence in him & unfortunately there are not many top coaches available except Zedan. It is getting close to the time when a change may be necessary.
I”be been a fan for 60 years & love Man U & breaks my heart to see them struggle.

Very dismissive response from customer service about my recent merch order from the webshop where I wasn’t given the %10 discount, then my order didn’t arrive on time and then I was charged so much for extra deliveries and for extra returns. I regret everything about this experience from start to the end but especially how my feedback was handled.
I will never order again/won’t recomment to anyone.

Please ole never take ronaldo off alex has said that is wrong he is fantastic
You have fantastic players but you don't know who to play sorry

Love it . Love their service

Appalling customer service. Sent my season ticket back because I’m so outraged. Basically if you have to update your card details make sure doubly (that’s if you can get through to them because they don’t answer phones or respond to repeated emails) - there’s a second sneaky area for the cup schemes which ironically doesn’t fall under ‘update card details’ area. As such they have resold my Liverpool ticket and I can’t get a refund. No forward facing appeals or support team.
Just a way to fleece fans for more money.
I won’t spend another penny on this appalling club. Lifelong fan and dreamed of having a season ticket.
Won’t be watching them either. Ruined it for me. In an age where clubs have lost connection with local loyal fans this is another kick in the teeth. Death of football

Absolutely joke. Been on the phone to customer service for an hour and a half. In a world where customer service is massive they downgrade their already abysmal approach to even worse. Take advantage of the fans at every opportunity and frankly don’t care about fans or “customers” as they would call them

2021 saw the return of fans to games and saw Manchester United (arguably the biggest club in the world) DOWNGRADE it's customer service interactions to worse than any other provider I use. The club are now are virtually un-contactable by any means, incorrect redirection messages with inaccurate information and the previously friendly service via telephone has gone with automatic call terminations at most times. Lifelong Red sadly disappointed - but not unexpected if I'm honest.

Joke club has nobody to call for memberships adult and child.
PLEASE STOP IGNORING THE PEOPLE WHO PAY FOR YOUR CLUB AND TURN ON THE PHONES SO WE CAN HAVE SOME HELP!!!!!!!!