This firm no longer choses to deal with customers in the UK who, prior to Brexit, spent a good deal of money with them, and yet they export to the remotest countries in the world. Perhaps they might r... See more
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I write this review because there seems to be a lot of negative reviews for this company. I have found them to be trustworthy and helpful. I bought 3 sweaters in two separate orders from Manufact... See more
Many interesting items with high prices. One item bought and broke within weeks, despite its high price. Manufactum refused to contemplate refund or replacement until they received photos of the fault... See more
yes wonderful shops but strange website (does not recognize my e-mail anymore &c.) & no response to queries at all ... /o\ ... maybe manufactum better concentrate on their real world shops & leave the... See more
1.7
Bad
23 reviews
No history of asking for reviews
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NEVER EVER MANUKACTUM !!!!
NEVER EVER MANUKACTUM !!!!
Everything very slow and not communicative..
29 April 2019
Unprompted review
Very hard to order from this site
Tried ordering online, demanded pre-payment, never sent the invoice & nobody manning the service desk - completely useless.
19 December 2017
Unprompted review
Quality Goods, lousy service. British Website, German interpretation of Trading Laws
Many interesting items with high prices. One item bought and broke within weeks, despite its high price. Manufactum refused to contemplate refund or replacement until they received photos of the faulty goods "for their quality control department". Having received the photos they will not send a replacement until the broken and faulty goods are returned to them at my expense. Although pretending a UK base, they are German and clearly do not abide by the sale of goods act, nor the distance trading regulations. Very different approach to the repalcement of/refund for faulty goods than any UK company with whom I have dealt in recent years. Have bought from them over 7-8 years. Never again!
12 November 2009
Unprompted review
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