Mann's Music Reviews 

1,507
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping times, noting that orders arrive securely packaged and in perfect condition. Consumers highlight the exceptional value, finding unbeatable prices across a wide range of musical instruments and accessories. People also appreciate the helpful staff and smooth communication throughout the entire purchasing process. However, some people mentioned experiencing occasional challenges with deliveries or receiving items that needed attention. A few reviewers noted instances involving minor product defects, missing components, or courier delays that required sorting out. Fortunately, support teams quickly resolved these concerns to ensure customer satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing great satisfaction with their musical... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting consistently fast and prompt shipping... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Price

Clients share positive opinions on price, noting that products are consistently offered at very competitive... See more

Quality

Customers had positive experiences with quality, noting that instruments arrive in immaculate condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new guitar from Mann's. I was contacted soon afterwards to confirm the delivery. Item was delivered via DHL, following a problem caused by the courier, Darcey was quick to resolv... See more

Rated 5 out of 5 stars

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed tha... See more

Rated 5 out of 5 stars

Excellent customer service. I bought an acoustic guitar but then got really ill before I could unpack it and try it out. I recovered just a few days after the return date had expired. When I played th... See more

Rated 5 out of 5 stars

John Mann's products are know for their high quality. The reputation is correct. I feel that people should know how great their service is. Well, it's exceptional from every perspective. Great... See more


Company details

  1. Music Store

Information provided by various external sources

Over the last 160 years we have retailed virtually all musical products from Wireless Sets and Gramophones before the first world war for around 10 guineas, vertical and overstrung pianos for between 30 and 40 guineas in the twenties, Pathescope home cinema movie cameras in the fifties for £6:15:0. We now sell over 15,000 stock lines, from reeds and strings, to brass and woodwind, a huge stock of printed music, both electric and acoustic guitars and electronic and acoustic pianos. Indeed it could be said there are few music shops in the UK with such a large and diverse stock. We have been offering the best prices on the top products to the general public since 1854; we are a family run business that has been operating for 160 years. Unlike our competitors we do not offer a price promise, because we have done your homework for you. You can choose products from this online catalogue, knowing that you are getting the best possible price in the market place today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,507)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a Yamaha FG3 from them

I bought a Yamaha FG3 from them. They offered an excellent price and they delivered it next day, which I was very impressed by (I placed my order around 12pm and recieved it at 3pm the next day!). The guitar was well packaged, new, and pristine on arrival. There were no issues with its action or how it was set up. I would highly recommend ordering from them!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I come about this company by accident

I come about this company by accident, generally searching for a high end compact speaker cab for my guitar rig and found great praise and reviews on the Phil Jones Bass compact 2 C2 2x5 bass cab and Mann's Music came up in my search as having them available for immediate dispatch at a great price. I took the gamble on this company I've not come across to provide themselves. Can't fault them. Great product, service at a very competitive price. On the top of my search now for future gear. The PJB bass 2x5 bass cab exceeded my expectations and works wonderful in my guitar setup. Thanks a bunch Mann's Music 5/5

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Had a slight issue with DHL handling of…

Had a slight issue with DHL handling of a guitar bought and decided to return. After small comms issue, this was dealt with super professionally and nicely and wouldn’t hesitate buying from again.

Thanks

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb guitar

Superb guitar, perfect condition and delivered quickly.
There was one item missing from the case but as their customer services assisted me immediately I’m still happy to give the full 5 stars.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect purchase

Well it was the best price on the Internet , so what's not to like. Next day delivery was great as well.. Perfect transaction.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality products and quality service!

John Mann's products are know for their high quality. The reputation is correct.

I feel that people should know how great their service is.
Well, it's exceptional from every perspective.
Great communication, fast shipping!
A bit thank you also to Roxanne for her help :)

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought a Tenor Banjo from them

I bought a Tenor Banjo from them, the banjo arrived but was not as described. That was down to the manufacturer not advertising a change to the spec. I decided not to keep the Banjo, Manns music arranged the pickup and refund, they were very helpful and a pleasure to deal with and would not hesitate to purchase from them in the future.

14 January 2026
Unprompted review
Rated 4 out of 5 stars

I bought my first classical guitar from…

I bought my first classical guitar from Mann's music. I also bought a matching hard case. The price was good and the delivery was prompt. Trouble was that the guitar came with 3 broken strings. Not sure why, maybe in transit but seems unlikely. Anyway, after a phone call I was sent a replacement set of strings.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Very helpful in providing the weight of a guitar, and quick to reply to queries. Quick shipping and very competitive pricing too.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I can't fault this company. Placed my order in the afternoon, and all items were delivered the following day. Their service and value for money are excellent. I would have no hesitation in using this company again.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

This was my first purchase from Manns

This was my first purchase from Manns. The price was unbeatable and the guitar matched the description perfectly. The fast and efficient service and delivery was top notch and very impressive. Well done Mann's, I'm a very happy customer and have recommended you to all my friends.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Bought a lovely Telecaster from Mann's Music. Much cheaper than anywhere else, arrived on time, and communication was good throughout. Overall, had a great experience and will definitely shop with them again.

31 December 2025
Unprompted review

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