Manicaa Reviews 

I placed an order #00074104
on the 25th August 2022.
No answer to calls. No emails. No stock.
Return my money. I AM NOT INTERESTED to support your business.
You are ""worse" than a scam.

We need to make sure your office close down

I ordered from Manicaa more than a month ago. After I placed my order with them, I got an automated reply the product is out of stock.

I replied countless times for them to repay the amount transferred to them, but no luck. I've sent countless emails to support and only got automated replies back from them.

The worst part is that NO ONE is replying back. Even when you phone them, they have an automated voice saying to hold for the next available consultant. There is no way to get hold of anyone at this company.

Please reconsider ordering from them EVER!

I purchased a ladder hook which was advertised as being in stock by Manicaa who would only take payment by bank transfer. Once I had paid I was advised that there was no stock in South Africa; but that they had it in their Warehouse in the USA. Later they stated that they had no stock at all and that they would refund me. This, despite much correspondence, they have not done. For the unwary, the ad on line is still there- by keying in on google search-ladder hook manicaa.
The moral is never to pay 'fly by night companies' except by credit card, and the sad part is that setups like this continue to survive despite being obvious scams and there is no law to close them down. Perhaps a Class Action?

Ordered in August. Nothing received as yet

Finally ... received a Refund from Manicaa, for the No Stock order in paid Sept. Probably my earlier review on this platform helped a lot in getting the necessary attention!! Pitty that their financial department is so non communicative and has to be hassled into making a refund.

They are a scam. I ordered a table and paid to be told immediately they are out of stock. I am still waiting for my refund 4 months later. They don't answer the phone or emails
Order number #000072295

#000077148
very bad service from manicaa,before i made payment you responded very fast to emails,but after payment was made you guys take time to respond to emails or dont respond at all,i thought my order would be delivered by now but still nothing,and what makes it even more frustrating is that you guys are not communicating why the order has not been delivered yet.

Manicaa.com terrible service or scam.
I ordered a book from Manicaa and made the payment on 21 June 2022. I recieved an email from them stating that the order would be shipped in the week of the 18th of July. Almost a month later and there has been no delivery or responses to my emails after querying why the order has not yet been delivered.
I have not yet been able to contact them via the landline number provided and have also been unsuccessful in using the live chat.

Absolutley terrible service! Woukd not recommend Manicaa to anyone!

Order number #000069543

I put up a review on Trustpilot on 11 November and got a response from Manicaa saying they will contact me in 48 hours-...still no contact, no response, no refund.
Time for legal action?

My order number is:
#000077691

Reading all these reviews about refunds is making me nervous. I ordered an item on 16 Nov and a day or two later they told me the item is out of stock and that I will receive a refund within 7-14 working days. Hope that is still the case and that I won't have to open a case with SAPS or approach the courts like I did with Raru when they didn't give my money back. I do appreciate the quick update about the item that is out of stock, but hope to get my refund very soon manicaa. My order number is 000078326.

I did order from karibaa and received my item no problem, so thought I would give manicaa a try as well.

Edit: thank you manicaa, I received my refund this morning. Very quick. Just a shame that the item was out of stock.

Fraud fraud fraud!!!
Made an expensive purchase.
And they fanished.
Wrote to Manicaa sooooooo many times and just got automated replies. Tried calling over and over no answer.
Never buy from them. Its a SCAM!
Ordered in June and now November.
Still No refund & false communication.
I really hope they get caught.

I have given my order number straight to your email. More than 6 times! Stop lying and trying to cover your scam.
I give it again: Order ID: #000068836

Order #000078250
I received an e-mail stating my order was incomplete, when I've already paid for my order. When I tried to call, the number went unanswered. I also just noticed that the address does not state any plot or ERF number. My order was paid for on 16 November 2022. I'm not feeling good about the lack of communication. Someone better get back to me before the whole world knows about this site.

UPDATE: 25 November 2022
I received what seems like an automated email asking me to send proof of payment, so my order could be processed. When I replied with an attachment of the proof of payment together witha screenshot of this review, the email did not move from my outbox. It's been two days now, and the message is still queued on my outbox. I just sent another email now, and it's also on queued. I'm starting to think the class action lawsuit was not such a bad idea, after all.

UPDATE: 02 December 2022
I received an update e-mail yesterday, 01 December 2022, just after 12H00, requesting me to furnish Manicaa with my banking details. They said they want to process a refund for me, since the product I ordered is unfortunately out of stock. 😳 They promise the refund will take anything between 7 and 14 working days from the date of receipt of banking details.
I just sent the details as a reply to the e-mail today, 02 December 2022, just after 16H00. So, I will start counting days from Monday, 05 December 2022.
And as promised, I'll keep the updates coming UNTIL I get my money back.

UPDATE: 08 December 2022
I got an e-mail yesterday (07 December 2022) acknowledging receipt of my banking details, and should expect a refund between 07 and 14 days from 07 December 2022. So, my refund should be processed by 21 December 2022, at the latest. And I've marked this on my calender and reminder.

What's a bit concerning is that I also received an automated message from the Sales Department (Manicaa Sales, with the exact same e-mail address) requesting me to send my banking details again. 😳
So, I just responded to the acknowledgement of banking details receipts, with the e-mail history attached as proof.
Nonetheless, I'll be counting the days.
Today, 08 December 2022, is Day 1 of waiting for the refund.
REFUND WAITING DAY 1 (08 December 2022)

Still awaiting delivery of order #000069879 as it was due 18 July 2022. No response to emails and calls and no update on delivery.

Yes updates on delivery were as promised but I did email you to ask for my "First time customer discount" and was promised a phone call in the next 24 hours and that never happened. Sadly.

Great service.
It just took longer than expected.
Thanks

Placed an order with Manicaa, who after payment has been made claimed to be out of stock of this product. Order #000077978
They confirmed that a refund will be made within the next few days. I was never refunded.
The product which I ordered showed as "available or in stock" a day after Manicaa confirmed that the product was in fact not in stock...?!
I've phoned multiple times to query this but no calls answered and no emails returned except an automated response.

Order ID #000062138
8th March 2022
After a few emails assuring me of a refund, they have gone dark
Reading through all these complaints, and on Hello Peter, I would suggest a Class Action Lawsuit against them. I am disgruntled and being a victim, so its time to get action from the owners.
I will provide my contact details if anyone interested in joining me. Currently my court application is just me

Very slow. More than a month late.