Manicaa Reviews 

ORDER No: #000076399. Wrote a review on the service, and mentioned that they only respond on this website. Reading the following reviews they don't respond anymore. They made excuses and told me my order would be delivered during the week from the 12th of December. To date I didn't receive a tracking number and thet don't respond to calls or emails. Lets see if they would respond now? Surely with so many discontented customers some sort of consequence should ensue?

MANICAA.COM

I listened to the below message over 25 times with no response. I then ran out of patience and airtime! If no-one mans the "HELP" line, how can you solve your customers' problems?
Here is your 25 times + message, with not a human being in sight:
"Thank you for Calling Manicaa.com. Your call may recorded for quality and training purposes. Please stay on the line, your call is being connected to the next available consultant. If you have an order with us please have your order number ready"
Well I did have my order number ready but as no-one answered the phone the whole exercise was totally pointless and very expensive.

Order was made in September, part of the order was filled and the rest just never arrived. I've tried calling, emailing and I just get automated messages back. After reading so many negative reviews (a little too late), it boggles my mind how this company continues to scam so many people before the authorities shut them down.

#000071805

Dear manicaa

Where is my refund???

I still haven't received my order placed mid October. They are not responding to my emails. BAD BAD BAD service!!

I ordered 3 items from Manicaa.com. After placing my order and paying them in full, I received a few reassuring emails in which one stated “Friendly update advising that your order will be dispatched IN THE WEEK BEGINNING OF 7 Nov 2022. Tracking number will be sent once your order has been dispatched to our local courier. Should you have concerns, please feel free to send us an email”.
I waited for 30 working days excluding weekends and public holidays like they said in their emails to me.
On 24 Nov 2022 I wrote an email to their support team to enquire about my order, but I only received an automated email. On 30 Nov 2022 I wrote another email asking them what is happing with my order, but I didn’t receive any reply from them.
I waited until today and dicided to phone the number on their website, but no one answered.
I am getting worried that I wouldn’t ever receive my order of over R1100 and that I lost my money.
I don’t know if I should just accept that I lost my money and order the 3 items I need from another online company that is more trustworthy.

This is a scam !!! You order and pay then get notification that item is out of stock and that you will get a refund. Of course, that is the last word from them.
I suspect that they will execute some orders to be legit and scam the other 99% of people, cannot believe that nothing can be done to put them behind bars.
Of course most amounts defrauded are under R2000 which makes legal action expensive .

Manicaa just steals your money. Pathetic business and even worse communication. I ordered at the beginning of July, it is now almost middle December and have not recieved my parcel, nor my refund I've been asking for for almost 4 months. Every time they just say they will refund, but have not recieved anything!! Do not waste your money! You won't see it again, and will certainly not get your parcel!

I have just read several reviews which are similar to my review. I ordered 2 items in October 2022. Despite several e-mails and trying to phone them and leave messages, I have had no response from them. I mention I had to pay by EFT before placing my order. Recommend be very wary of this organisation.

I placed an order with Manicaa on the 31st of October 2022 and sent my POP on the same day.
I am still waiting for my order and tracking number. All emails sent following up on the tracking number and ETA have not been responded to.
This has been an unpleasant experience.

It has been almost three months since my order was placed, I have been following up but no response, emails and calls don't work, they are scammers. we need to tag all banks related to them on social media and get accounts frozen and investigated for fraud and scamming people. DO NOT ORDER FROM THEM YOU WILL REGRET IT. i emailed for refund and no response received.
order #000073956

I ordered from Manica on 17 September. I received an e-mail that the product I ordered was delayed, but it will be shipped on the week of 7th November. I have sent numerous e-mails to follow up on where my items are. I got an email that they will come back in 48 hours and it has been since 18 November no reply. How do I get my money back? I paid R760.00 and my order no is
#000075038.

I have placed an order and pay, now they dont even answer me back after months of mails, they dont answer the phone number provided, this is just an disappointment and I cannot believe they still allowed to advertise on Google.
See there last comment:
Late Delivery Notice for Order ID: #000074837

We have been notified of a shipment that has been delayed at our UK warehouse, regrettably, your order has been part of that shipment. Your new expected date of delivery will be in the week beginning of 07 NOVEMBER 2022.

No communication after that.

I placed a call to them after I placed my order, just to realize that the contact details are bogus. I then did a research of them online and found that they are scammers. I am now on my way to the police station

Its been 2 months since I ordered and paid for my item. I have not been able to get hold of anyone, my emails remains unanswered. I want a refund, but the money is stolen.

ORDER NUMBER. #000076124

Placed an order online, was advised a few days later there was no stock of the item i ordered and that i would be refunded. I provided my banking details as requested and within hours i received notification of my refund. The funds were in my account the next day
I do think the “ No stock “ issue which seems to be common needs to be sorted out

Regarding Manicaa.com, they did pay my refund two weeks later. They clearly need to improve their communication and stock inventory

I ordered my music stand in October order number #000076714, but to date all I have received is automated emails. I can’t get a hold of anyone on the phone, just an automated response playing on repeat. I don’t suspect they will deliver after reading these reviews, but really hoping I can get a refund! I suspect now that Manicca might be a scam website…

I placed an order in April for Matzos. Paid Manicaa R640. Order #64811. It has never arrived. I have tried many, many times to get a refund. I have had responses and promises but never a refund. It is now 7 months later. I think a report to the national consumer commission is me next step.

My order #000077613

On the 4th of November I have received an email stating that the item I have ordered is out of stock, requesting my banking details for a full refund. I have supplied them with the information and as off today 29th November, no luck. They do not reply to emails or pick up their phones.

Worst online experience I have ever had

Just get in contact with me and refund me my money