I’ve been using Maleskin for a while now. I use Medik8 & Maleskin are generally the cheapest, often sending extra offers for your loyalty. As others have said, communication could be better, not all... See more
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Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.
Contact info
69 Church Rd, Hove, United Kingdom
- sales@maleskin.co.uk
- www.maleskin.co.uk
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NO repayment for Undelivered goods
Ordered and paid , they replied saying no longer available, same as Tony here have emailed , called many times to get money back, no response , would not use, I am going to Trading Standards with this complaint if they do not respond to my last request for re payment!!
Would not recommend
Ordered two items on 7th June. Male Skin were then unable to fulfil the order, offered me an alternative which I declined. Have emailed and written to the Registered Office four times. Still no refund almost four months on
Very poor experience WOULD NOT RECOMMEND.
Same problem as all other 1* reviews
Same problem as all other 1* reviews, order placed and confirmed and then....Nothing. Not able to get a response from emails, very poor and would not recommend. BE CAUTIOUS!!
Great Value, quality products
I have been using Maleskin for several months now to purchase products. The pricing is very competitive for the products and are shipped as soon as possible. I have subscribed to the mailing list and frequently receive great offers offering up to 33% off which is great value.
Happy to recommend
They had what I wanted in stock, price was very good (significantly cheaper than duty free, for those of you who buy when travelling) and arrived in good time. I’ve bought from them several times.
Been using Maleskin for a few years…
Been using Maleskin for a few years now. Good range of products and reliable service. Never had any delivery issues.
Brilliant selection of products
Brilliant selection of products.
The price is always great and usually a discount on the website too.
Fast delivery, always reliable.
My first purchase and wouldn’t hesitate…
My first purchase and wouldn’t hesitate to order again. Price was very competitive, service and delivery excellent too.
Great company
I've ordered from Maleskin quite a few times now.
They are always helpful if you ever need advice about a product.
If an item is out of stock they come up with an alternative.
Shampoo for grey & coloured hair…
I have ordered from maleskin a few times and each time delivery has been super fast. Easy payments and ordering via website. But most of all the quality of the products is just supreme.
Competitive pricing
A search on line revealed that the Murad product I wanted was cheaper on the MaleSkin site than on any other site. Delivery was prompt and the correct product received. I will be using MaleSkin again.
Do Not Use
Ordered, paid, item not received, 3 emails unanswered. Telephone goes to answer machine, ‘contact us’ web form completed also with no reply. No other option than to revert to my bank claiming the money back. DO NOT USE!
Very disappointed with this company
Very disappointed with this company, unable to get in touch with them by phone and after several emails sent finally I got a response.
Item not in stock but no one informed me.
Iffy customer service, good products!
Good products at a very competitive price, mainly as the packaging is very scant perhaps..However I have tried 6 times to contact them over an error I made with a purchase, and I've had nothing back at all. Ended up using the product and has caused issues. Just answer you emails please!
i ordered some products on the 23 july…
i ordered some products on the 23 july still have'nt recieved it yet i guess ive been SCAMED don't buy from this company
Order not sent & no response
Order not sent - I know this as no tracking details were sent and is still now the order status is confirmed. No reply to 2 emails regarding this and phone number goes to voicemail with clearly no reply.
SCAM company
No return policy …
I have been trying to return a product for 1 month. There is no return policy on their site and their emails are currently undeliverable. I’ve called/msg the mobile number provided and nothing.
Fraudulent Company
Fraudulent Company - use at your peril.
Ordered a shaving gel, money taken then advised by email the product is discontinued and offered a replacement, (incidentally, the product is still being advertised on their site!).
Declined the replacement and requested a refund, no reply. No further reply to 3 other emails. Reported as fraud to Action Fraud and my Bank.
Maleskin literally steal your money
Maleskin literally steal your money. They tell you something is in stock, they don’t send it, and then are uncontactable. Their phone line is not manned, their help e mail is not operating. I have had to report them to trading standards in the hope they have more luck contacting them.
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