Makeup Offers UK Reviews 

66
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

only half of order delivered. No response to customer service help emails. Haven't yet found a phone number! Will keep looking. Order No MO 1768 - UK 16/6/18 Update - the balance of the order rec... See more

Rated 5 out of 5 stars

Great vegan society approved products at really reasonable prices. I had one item missed off an order I made, (I ordered multiple shades of nail polish, so one of 11 missing) this was shipped ov... See more

Rated 1 out of 5 stars

I placed an order with Make Up Offers UK, over two weeks later my products have never arrived. I’ve emailed them twice with absolutely no response. I’m really disappointed with the service received... See more

Rated 1 out of 5 stars

I had a email from the company saying that my Hermes was going to deliver my parcel which they didn't they even sent a picture of it look like a derelict house it wasn't my house don't buy any thing f... See more

Company details

  1. Wellness Center

Information provided by various external sources

At Makeup Offers UK we keep our finger on the pulse to bring you the latest trends in skincare and makeup, at an affordable price.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

66 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.6

All reviews

(66)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Great products, let down by slow delivery

happy with my purchases but less happy with the tracking facility. I received an email to say that the parcel had been sent but five days later the tracking mechanism still showed that the parcel hadn't been received at the first stop on it's jourrney. This is very annoying.

16 November 2018
Unprompted review
Rated 1 out of 5 stars

I placed an order with Make Up Offers…

I placed an order with Make Up Offers UK, over two weeks later my products have never arrived. I’ve emailed them twice with absolutely no response.
I’m really disappointed with the service received as I have used them several times before.

29 September 2018
Unprompted review
Rated 1 out of 5 stars

Still awaiting my order from over ten…

Still awaiting my order from over ten days ago never received and didn’t even have common courtesy to reply to my e mail as the holiday items I needed are now of no use as I go away today . Never again will I order from this company and I will advise all my friends not to either.
Customer service awful
Joan

5 September 2018
Unprompted review
Rated 1 out of 5 stars

Haven't received the items yet

Haven't received the items yet. Having spoken to the company I was informed the items were sent and a day later received a dispatched email, on a Friday night. It's now the following Monday and the tracking still says Royal Mail are awaiting the package from the sender.

I don't mind the length of time, I just don't like being lied to. But, mistakes do happen, people do sometimes get things wrong. if the products are good I will give them one more chance.

9 July 2018
Unprompted review
Rated 1 out of 5 stars

only half of order delivered

only half of order delivered. No response to customer service help emails.
Haven't yet found a phone number! Will keep looking. Order No MO 1768 - UK
16/6/18 Update - the balance of the order received this morning. An e mail also received explaining that only allowed to post two aerosols in one parcel - hence two parcels. Glad completed but suggested their paperwork should have shown two parcels. So will change rating from 1 to 3star.

15 June 2018
Unprompted review
Rated 1 out of 5 stars

FRAUD

If I could I would give 0. I did not receive the product I ordered! They are fraud, Stay Away!

10 June 2018
Unprompted review
Rated 5 out of 5 stars

Makeup Offers are amazing

Makeup Offers are amazing! I've ordered a lip brush. Accidentally, they sent me a different brush of the same brand. It only took one call and they send me the right one very quickly. The lady on the phone was very kind and helpful! I'm very surprised by the quality of the customer service! Thank you!

9 June 2018
Unprompted review
Makeup Offers UK logo

Reply from Makeup Offers UK

Thank you for the love Silviya! We are so happy that we can help. Have a fantastic day!

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